Paladina Health is seeking a technically accomplished Lead Systems Administrator/Network Specialist to join the team at our corporate headquarters in Downtown Denver! This individual will work in a fast-paced, startup environment and play an integral role, leading, designing, building, and supporting our healthcare technology platform.

Responsibilities:

• Ownership of IT mission critical systems, administering and maintaining the company's IT Systems and support functions including administration, maintenance, and configuration of Active Directory, Exchange / Office 365, local area networks, wide area networks, firewalls, virtual private networks, servers, and connectivity of clients.
• Manage/supervise team members including system administrators and technical support.
• Analyzes the needs of departments, communicates maintenance windows and outages, establishes priorities for system design and implementation, recommends and implements network/server changes, ensures uptime for all systems and maintains and enforces IT policies and standards.
• Manage the help desk function and ensure oversight and responsibility for issue tracking and resolution, and adherence to SLAs.
• The role also supports/administers/configures a system environment such as servers, routers, switches, circuits, firewalls, and wireless.
• Work with and manage cloud hosting vendors, such as Azure, AWS, and Rackspace.
• Lead team in establishing standard operations activities and procedures.

Skills and Experience:

• Strong scripting and automation capabilities.
• Knowledge of IT security best practices.
• Technical capabilities in the IT infrastructure design space.
• Core Windows/IT technologies: Active Directory, DNS, Network file sharing, server OS deployment and configuration, PowerShell, virtualization, system hardening, and security patch management.
• Experience deploying and supporting cloud infrastructure in AWS, Azure, or Rackspace.
• TCP/IP knowledge and troubleshooting abilities.
• Networking, routing, remote, VPN, and firewall configuration.
• Passion for learning new things, building relationships and working on a team.
• Performance analysis, installation and tuning of the infrastructure including hardware, operating systems and applications.
• Conduct timely and accurate upgrades, patches, support, and configuration management in accordance with change and release management processes.
• Coach and mentor team members to ensure adequate training and knowledge sharing.
• Build meaningful metrics and reports to show health of various systems, and SLA adherence.
• Document and maintain system administration processes and procedures.
• Think creatively and independently to troubleshoot and devise solutions to solve complex problems.
• Participate in on-call rotation as necessary.
• Experience implementing and supporting enterprise disaster recovery solutions in hosted and virtual environments.

ABOUT YOU:

Education:

• Bachelors Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

Experience:

• 8+ years of directly related experience in systems administration and analysis.
• 4+ years of managing/supervisor staff.
• Required: Experience with Windows Server 2008-2016, Active Directory, DNS, Exchange, Networking, Cloud hosting environments such in Azure, AWS, or Rackspace.
• Certifications: MCSE
• Nice to have: CCNA/CCNP

ABOUT US

Paladina Health is a Denver, CO based company with a bold vision: To transform primary care in America. We think today’s version of primary care is broken and that we have a model to fix it.  Our model of direct primary care puts patients and the concept of delivering great quality care in a friendly environment FIRST. Gone are long weight times and little 1:1 time with your doctor.

Paladina Health offers a comprehensive benefit package that includes 100% company-paid health insurance premiums, life insurance, and short- and long-term disability; a 401(k) plan with up to 3% company match; a flexible spending account program; dental and vision insurances; paid time off; paid holidays; opportunities for professional and personal growth; workplace flexibility and a casual dress code.