Key Accounts Manager

| Greater Denver Area

Company Description

Conga’s suite of solutions creates more efficient organizations by simplifying and automating data, documents, contracts and reporting. As the provider of the #1 paid application on the Salesforce AppExchange, we have more than a decade of experience increasing the value of the Sales Cloud by removing systems and process pain points that impede the customer lifecycle. Our 8000+ customers are passionate about our platform and support giving us 5 stars on the Salesforce AppExchange.

 

Conga offers a fast-paced, dynamic environment for professionals looking to help build and enhance a seamless customer experience. Our top of the line product suite, dedicated employees, and proven leadership team provide a solid foundation to support our continued growth and success. We offer competitive compensation and benefits, including 100% paid health insurance for employees, 401k plan, generous PTO schedule, and lots of additional perks!

Job Description

We are searching for an exceptional enterprise sales person to focus on our largest customers and opportunities. The successful candidate will understand our customers’ business objectives and act as their trusted advisor for using Conga products most effectively. The measurements of success are renewal rates, upsells, cross-sells and referrals. As the primary contact for our customers, you will ensure increased revenue, customer adoption, satisfaction, and retention. You’ll use your experience with structured sales techniques that span the entire sales cycle, from identification and qualification of opportunities to business development and order fulfillment to achieve your sales goals.

Responsibilities:

  • Take part in the creation and drive execution of a structured strategic account program designed to educate customers about the Conga solutions and increase the number of deployments of Conga products
  • Capitalize and build on existing relationships, and collaborate with partners to develop new opportunities including extensions to the existing arrangement
  • Effectively executes territory plan, account plans and opportunity plans to maximize revenue
  • Establish and grow relationships with key decision-makers, and influencers within customer base
  • Understand and communicate the business value and ROI of products and solutions
  • Engage customer base in dialogues related to infrastructure growth, including their planned and potential needs
  • Prevent negative customer churn and cancellation with proactive engagement in support and billing-related issues
  • Leverage Salesforce.com and other tools to track the success of each program
  • Successfully leverage the resources within the team; take leadership to determine the strategy and methods to ensure success across the entire assigned market segment
  • Partner with Marketing to create strategies and tools designed to support the above
  • Other duties as assigned

 

Qualifications

 

  • Bachelor’s degree in engineering, computer science, business, marketing or equivalent work experience, MBA a plus
  • 3-5 years of experience in strategic account management within the salesforce.com ecosystem or other leading cloud-based technology
  • Successful track record selling SaaS solutions (preferably in SFDC ecosystem) into VP/CXO level executives across various functions such as Sales, Marketing, IT, Finance, and Human Resources  
  • Strategic and analytical thinker, able to blend technology vision and business strategy to deepen client relationships, ability to align technology with business objectives
  • Proven track record of success in a quota-bearing, growth-focused sales role
  • Demonstrated ability to translate partner needs into compelling business solutions
  • Ability to quickly understand technical concepts and explain them to audiences of varying technical expertise
  • Ability to create valid business reasons to engage customers to drive meaningful sales engagements and business opportunities
  • Ability to build relationships and influence cross-functionally
  • Exceptional verbal, written and presentation skills
  • Excellent time management skills
  • Team player mentality
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • DynamoDBDatabases
    • MixpanelAnalytics
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • PardotEmail
    • PardotLead Gen

Location

Interlocken Technology Park is a full-service advanced technology business park located in the heart of the high tech Denver-Boulder corridor.
390 Interlocken Crescent, Suite 500, Broomfield, CO 80021

Insider's spotlight

How would you describe the company’s work-life balance?

Conga has a way of bringing fun to the office. As I type, a group of our executive team walked by playing holiday music, pouring mimosas and serving donuts. We enjoy quarterly volunteer opportunities to give back as a team, as well as 24 hrs of paid volunteer hours to give back to the causes close to you.

Sienna

Product Marketing Director

How does the company support your career growth?

I've had the pleasure to grow my career internally here at Conga. Management has been extremely supportive of my career aspirations and provides guidance with regular career check-ins. The combination of our open door policy and the company's interest in my growth has allowed me the opportunity to get the most out of my career.

Robert

Solution Manager

What unique initiatives do you have that encourage innovation?

Focus on the relationship with your customers. Truly happy, loyal customers mitigate churn and are open to expanding your relationship as you launch new products and services. Having a team in place that understands this concept and then building it into the culture and DNA of the company ensures the company has the foundation for long-term success

Matt

Chief Executive Officer

What are Conga Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Daily Meals Provided
Game Room
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidy
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

$1,200 annual professional development allotment per employee

More Jobs at Conga20 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
Marketing
Operations
Product
Sales