Junior Salesforce Admin at Skupos

| Greater Denver Area
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Company. What we are building:

Skupos is the data platform for the convenience retail industry. Retailers, distributors, and brands connect to the Skupos network to create value from disparate data. Convenience retail is a long-standing industry with limited technology adoption, but is responsible for more revenue annually than all of e-commerce in the United States. Skupos leverages our massive datasets to build tools that help the industry succeed.

Skupos software integrates at a retailer’s point of sale, generates analytical insights, and enables promotion execution and performance tracking. For distributors and CPG brands, we provide real-time visibility into consumer purchasing decisions and enable automated promotional discounts at the point of sale. We view our company as revolutionizing a brick-and-mortar industry by bringing cutting-edge technology to physical stores, and helping harness data to create a frictionless connection between millions of people and the products they need.


Role.  An overview of the opportunity:

The Salesforce team is responsible for the management and development of Salesforce, to ensure  full utilization and tailoring of the platform to match and support business objectives. We are  responsible for performing end-to-end cross-discipline leadership throughout the software  development lifecycle. Accountable for on-time, high quality software project deliveries,  including analysis, design, development and quality assurance.  

As a Salesforce Junior Administrator, you will be part of a team responsible for delivering Salesforce CRM solutions. You will become one with the data between our product systems and CRM, reconciling to make sure they stay in alignment. You’ll also be asked to modify profiles, permissions sets, validations rules, process builders, flows, objects, and fields. Ultimately, we would like you to grow into a hybrid role of admin and dev writing basic apex and lighting web components. 


Responsibilities.  Your responsibilities will include:

  • Develop knowledge of process builders, fields, S objects (components of them), page layouts, lighting pages, permission model, and profile model.
  • Understand the data model within Sales cloud and Service cloud.
  • Perform data loads into Salesforce.
  • Create tickets in Jira. 
  • Assist users with data and processes including data loads, reports, and matching data as needed.
  • Have a keen eye for clean data and recognize opportunities to improve data quality.
  • Participate in an agile development methodology - 2 week sprints.
  • Able to switch between projects quickly based on priorities. 
  • Own monthly clean up and reconciliation processes for SFDC.
  • SFDC lead for Engage product activation and redemption assisting stakeholders to create outreach cases, design dashboards, reports, and streamline processes
  • Understand business needs to partner with stakeholders to find solutions to their problems.

Skills and Experience.  Candidates should have:

  • Bachelor's degree or equivalent practical experience 
  • 1 to 2 years of experience using the Salesforce.com ecosystem to develop client or business solutions 
  • Hands-on experience configuring Salesforce, including Sobjects, validation rules, and  security model.
  • Experience soliciting, gathering, and analyzing user input and requirements 
  • Experience creating user stories in Jira
  • Experience effectively managing cross-functional stakeholders 
  • Robust written and verbal communication skills 
  • Ability to set goals, manage complex cross-functional projects and get things done  effectively and efficiently 
  • Strong sense of ownership and curiosity to learn new skills 
  • Analytical, problem-solving, and advanced business acumen mindset 
  • Excellent time management, communications, decision making, human relations and  organization skills 
  • Self-starter with the ability to work independently and solve problems
  • Xcel experience/comfort level manipulating data
  • Nice to have any of - Apex, flows, and lighting web components, any Salesforce certifications

Salary is based on experience and location.

Salary range in Denver, CO: $55K - $65K


Benefits. What we offer:

  • Competitive salary
  • Medical, dental, and vision insurance
  • 401(k) retirement savings plan
  • Discretionary time off (DTO)
  • Wellness stipend
  • And more!

A Note on Covid...

We are fortunate to continue to grow during this unfortunate time. Our top priority is to ensure the health and safety of both our current and future Skupeeps.

Since March, all of our Skuad has been working remotely and will continue to do so until we know it is safe to collaborate face-to-face again. As you go through our virtual interview process, don't be surprised if children or pets make an appearance. If we are fortunate to welcome you to the Skuad, we will get you all the equipment needed to get you set up and productive at home.

Work From Home (WFH) life can be challenging. We have and will continue to take steps that ease some of the burden for our Skuad including: 

  • Monthly stipends to help offset additional expenses incurred with WFH
  • Access to mental health & wellness resources 

We deeply care about you as our candidate, so let your Recruiter know if there’s anything we can do to make your interview process go more smoothly - We are in your corner!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • snowflakeDatabases
    • Google AnalyticsAnalytics
    • HubSpotAnalytics
    • IllustratorDesign
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • SmartsheetManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

Skupos is in the heart of Downtown Downtown only a few blocks away from Union Station with a beautiful view of the Rocky Mountains!

An Insider's view of Skupos

What’s the vibe like in the office?

Life at Skupos provides employees with a balance of being relaxed and autonomous, but we all work really hard & go above and beyond to get our jobs done. If you need a breather, it's cool to take a break and play some ping pong. There is also a solid sense of camaraderie & collaboration throughout the office that extends across the different teams.

Michael

Integration Specialist

How do you collaborate with other teams in the company?

As the Salesforce Admin, I am constantly working with all departments across the company. Collaborating w/ this many people requires that I am easily accessible to both SF & Denver offices. To ensure this happens, I set up weekly meetings w/ each team to discuss their needs, as well as a meeting for everyone to attend so we're all on the same page.

Hannah

Salesforce Admin

How has your career grown since starting at the company?

The focus on "Learn Fast" at Skupos has given me so many opportunities to advance and understand the industry in an incredibly short period of time. I started with Skupos as a Customer Service Representative and I've moved all the way up to Team Lead for Customer Success. A true Cinderella story!

Matt

Team Lead, Customer Success

What projects are you most excited about?

I am excited to lead a workshop focusing on growing the skills of our management team. Skupos is actively investing in the learning and development of our employees and I couldn’t be happier to be a part of this initiative. This project has helped me stretch beyond my comfort zone with endless support from my leaders and team.

Alyssa

Learning & Development Manager

What are Skupos Perks + Benefits

Skupos Benefits Overview

Unlimited Paid Time Off, 401K, Paid Holidays, Parental Leave, Wellness Stipend, Mental Health Support, Commuter Benefits, Life & Disability Coverage

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
We have set aspirational diversity goals for how we want Skupos to be represented by 2022: 50% gender ratio, 33% of all pipeline from Underrepresented Groups, 25% diversity on our Board of Directors.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Mental Health Benefits
Face-to-face counseling and/or two-way video chat with a Therapist
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
We established a fundraising campaign to support Black Lives Matter and the NAACP Legal, Defense and Education Fund and raised over $3K in 2020.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Skupos also provides 12 weeks of leave for the secondary caretaker.
Flexible Work Schedule
During Covid, we have provided extra flexible work schedules that includes Flexible start and end times - we know it's not easy during this time!
Remote Work Program
Our remote work program includes a monthly wellness stipend ($100) to help offset the costs of working from home during during Covid.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Skupos has unlimited PTO.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
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