Jr. IT Operations

| Greater Denver Area
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NextHealth Technologies is a high growth, venture-backed company located in downtown Denver, Colorado. Our advanced analytics platform enables healthcare companies to make data-driven decisions that save money and optimize outcomes. We’re a tight-knit team of doers that thrive in a fast-paced and agile environment. We nerd-out on our AI and machine learning technology platform and our approach to big data analytics.

Our team members enjoy:

  • Competitive salary plus annual bonus potential
  • Stock options
  • Unlimited PTO
  • Medical benefits starting at $0 + HSA gift up to $350 every month
  • Internet, commuter, and/or phone stipends
  • Free onsite gym

We are seeking an IT Operations Engineer who thrives in a fast-paced, agile development environment and leans towards security. This position reports to the CISO as part of the IT Operations and Security Team. The role will include designing, planning, management, maintenance and support of NextHealth’s cloud environment and information security program.

Responsibilities:

  • The installation, configuration, testing, troubleshooting, and repair of endpoint device hardware and software.
  • Ensures ongoing usability of client computers, peripheral equipment, audio/visual systems, and software within established Information Systems standards and guidelines (i.e. desktops, laptops, MAC’s, printers, copier, WiFi, etc.).
  • Trains and orients users on the use of hardware and software.
  • Implements and enforces policies & procedures to manage client access methods based on IT security standards.
  • Management of end point security to include configuration management, inventory monitoring, and deploying policies and standard security tools.
  • Monitor and triage security related incidents and tools. Utilizing Defender ATP, Security and Compliance, Security Center, and Sentinel.
  • Ensures computers connect seamlessly with all firm systems including cloud-based systems, antivirus, security agents, DLP, printers, virtual computing technologies, computer conferencing systems, and administrative systems.
  • Delivers consistent, reliable service. Ensure users’ needs are being met for every request/incident that is processed.
  • Works with support vendors as necessary to resolve technical issues. Coordinates assigned project tasks with vendors, suppliers, and contractors to ensure timely and appropriate project completion.
  • Collaborates with and provides knowledge transfer to other IT and Security personnel.

Required Experience:

  • Bachelor’s or Associate’s degree or in the process of obtaining a degree is preferred.
  • Demonstrated experience with Microsoft Windows-based Products, Microsoft Office and Office 365.
  • Demonstrated experience with MacOS, iOS and Apple Products.
  • Ability to work independently; must be able to manage deadlines and multiple projects concurrently.
  • Experience creating, managing, and maintaining user accounts and groups within Microsoft Active Directory and Office 365.
  • Understanding of endpoint security principles to include IDS/IPS, DLP, Anti-Virus/Malware.
  • Strong written, verbal, telephonic and interpersonal communication skills.
  • Proven ability to work as a member of a team.
  • Exhibits professionalism, commitment to excellence, detail orientation, and accountability.
  • Strong focus on attention to detail, with a proactive approach to problem-solving.

Preferred Experience:

  • Experience with Security Center, Key Vault, Application Gateway, Network Security Groups, Tenable, or Azure Information Protection
  • HIPAA, NIST, CIS, HITRUST, and PCI standards
  • Meraki, DUO, MFA, 2FA, Radius, VPN’s, JAMF, InTune and other access authentication methods/technologies
  • Knowledge of Cloud security fundamentals or Cyber threats as they relate to Cloud
  • Exposure to DevOps principals and automation tools

Other Details:

  • This role is a full-time, exempt position
  • Starting salary range is $55,000 - $65,000
  • This role will be eligible to participate in the following:
    • full employee benefits package
    • employee equity plan
    • variable performance-based bonus incentives with annual potential up to 10%
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Location

999 18th Street 2600S, Denver, CO 80202

An Insider's view of NextHealth Technologies

What's something quirky about your company?

NextHealth has an Executive Advisory Council made up of senior healthcare leaders that collectively represent over 30% of all the insured people in the U.S.A.! They help us guide our product strategy and share where the industry is headed. That we can attract this caliber of executives is a testament to the value we are delivering in the market.

Melissa

SVP Marketing & Communications

What are NextHealth Technologies Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Commuter Benefits
Company Outings
Happy Hours
Parking

Additional Perks + Benefits

1. When you feel well, you do well! We offer rich benefit options including vision, dental, and medical benefit options paid at 100% for employee.
2. Contribute to an inspiring workplace! Partake in company culture collaborations, social gatherings, and enjoy the amenities at our Denver office.
4. In a hard-charging work environment, it’s good to take time for yourself! We offer unlimited PTO to provide the flexibility to take time off for vacation, illness, family obligations or whatever else life has in store.
5. Competitive salary, commission or bonus, and equity.

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