IT Technician at GigSmart

| Greater Denver Area
Sorry, this job was removed at 5:29 p.m. (MST) on Monday, October 14, 2019
Find out who's hiring in Colorado.
See all Operations jobs in Colorado
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Role

GigSmart is seeking an experienced IT Technician to assist on various IT projects and provide technical recommendations for servers, and data networks with a focus on network security. The IT Technician will support GigSmart’s networks, systems and tools that keep the business growing and our information safe.

Job Description

The IT Technician will execute and maintain network solutions to ensure the stability and integrity of our company network services. The IT Tech will work quickly, methodically, and efficiently through projects, assigned tasks, and troubleshooting of all IT related issues.

Responsibilities

• Maintain the health and stability of the infrastructure supporting the GigSmart networks and telephony systems

• Ensure all systems are performing and functioning properly

• Inventory management of all GigSmart tech and office equipment

• Develop network services metrics and dashboard

• Manage all new hire onboarding systems access

• Monitor systems in order to optimize performance and to initiate recovery action after system failures

• Establish and control systems access and security

• Prepare and maintain system layout documentation as well as troubleshooting guides

• Point of contact and responsible for all service tickets

• Coordinate and implement network software and hardware upgrades

• Keep up with relevant technologies, trends, and skills

• Follow legal policies as directed

• Perform other duties as required and assigned by manager and upper management

Skills and Competencies

• Sound understanding of networking principles including switch, routing, firewalls, wired, wireless, security, and commonly used enterprise applications

• Experience with various anti-virus engines, security appliances, and mapping software

• Thorough knowledge of commonly used network protocols

• Experience troubleshooting TCP/IP networks

Educational & Professional Requirements

• Bachelor’s degree or equivalent experience

• Minimum 2+ years of experience in various data networks and in voice and video infrastructure tools and technologies

• Strong communication skills

Expectations of a GigSmart Employee

• Be positive

• Work hard

• Innovate

• Have passion

• Continue to learn

• Exceed expectations

• Collaborate

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • ElixirLanguages
    • ReactLibraries
    • React NativeFrameworks
    • PostgreSQLDatabases
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • GitLabManagement
    • WordpressCMS
    • HubSpotCRM
    • Constant ContactEmail
    • SendGridEmail
    • ZoomInfoLead Gen

Location

Our amazing downtown office isn't being used much during COVID-19. When it's safe to reopen, we'll welcome our team back with plenty of snacks!

An Insider's view of GigSmart

What’s the vibe like in the office?

My transition into working from home has been smooth and comfortable. While we aren't in the office, I still feel really connected to my team. We have been able to continue to focus on our individual goals and tasks with GigSmart’s success in mind. I am thankful GigSmart has given me the ability to continue working safely during this time.

Landon

Client Success Representative

What kinds of technical challenges do you and your team face?

Our small and growing design team faces many unique challenges on a daily basis. Our biggest challenge, and most exciting, is working creatively on realizing GigSmart’s vision by creating an innovative and memorable product that is focused on improving the lives of millions of people.

Marina

Junior Product Designer

What makes someone successful on your team?

At GigSmart we view individual success relative to the success of the product development team as a whole. Passion, collaboration, and having the drive to learn are some individual characteristics that ultimately lead to both individual and team success. Our team is always learning and pushing each other to innovate.

Tara

Senior Product Owner

How do you make yourself accessible to the rest of the team?

Being accessible means creating a culture where team members know there is no such thing as being "interrupted." All feedback is welcome, and when it is received, I do my best to acknowledge and respond to it quickly. Doing so builds trust which helps improve the overall dynamic of our team.

Mitch Catino

COO

How does the company support your career growth?

The opportunities to grow as a developer seem endless with new challenges daily, and an incredibly smart and dedicated team to learn from. Whenever I've expressed interest to learn another part of the tech stack or business, GigSmart has provided me the time, tools, and training to do so.

Josh

Senior React Developer

What are GigSmart Perks + Benefits

GigSmart Benefits Overview

We are a start-up offering the same great benefits you'd get working for a large corporation!

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
GigSmart employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 2 weeks of paid parental leave when an employee has a new addition to the family!
Flexible Work Schedule
GigSmart provides employees with a flexible work schedule that includes flexible start and end times.
Remote Work Program
GigSmart employees are able to work from home 2 days per month and on occasion as needed.
Vacation & Time Off Benefits
Generous PTO
GigSmart employees typically earn at least 15 days of PTO per year.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Employees are able to make pre-tax payroll deductions to be used for commuter expenses
Company Outings
GigSmart hosts company events on a quarterly basis.
Stocked Kitchen
Snacks, coffee, cold brew, pour over & tea.
Some Meals Provided
We have team lunches at least once per month.
Fitness Subsidies
There is a free onsite gym available for all employees!
Professional Development Benefits
Job Training & Conferences
GigSmart offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Promote from within
More Jobs at GigSmart2 open jobs
All Jobs
Sales
Sales
new
Denver
Sales
new
Denver
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView GigSmart's full profileSee more GigSmart jobs