IT Systems Administrator

| Greater Denver Area

IT Systems Administrator - GovCloud

Job Type:
Full-Time, Exempt
Location: Denver, CO
Department: Information technology


RingCentral, Inc. (NYSE:RNG) is a leading provider of global enterprise cloud communications and collaboration solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers today's mobile and distributed workforce to communicate, collaborate, and connect from anywhere, on any device. RingCentral unifies voice, video, team messaging and collaboration, conferencing, online meetings, and integrated contact center solutions. RingCentral's open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.

Traditionally, business communications comprised a series of inflexible, expensive, and disparate systems: on-premises hardware–based private branch exchanges, or PBX systems, which are still prevalent in businesses today. The emergence of the cloud and SaaS business models, combined with the proliferation of smartphones and tablets, as well as the corresponding new paradigms in user experiences, has revolutionized how people communicate. RingCentral is leading the charge in cloud-based communications.

RingCentral is the largest and fastest-growing pure-play provider in this space, with a market capitalization of over $6 billion. With +$600 million run rate, RingCentral is projected to reach $1billion by 2020. Examples of Wall Street analyst quotes post Q3 earnings:

  • Craig Hallum: "Predictably Exceptional Results – We've Come To Expect Nothing Less."
  • Deutsche Bank: "Executing like a Well-Oiled Machine."
  • Jeffries: "Firing On All Cylinders."
  • Northland: "As UCaaS Market Evolves, RNG Excels"

We're creating cool, disruptive products and we need your help!

IT Systems Administrator is responsible for maintaining and supporting various corporate applications, servers and storage enterprise infrastructures that are either physical,virtual or cloud, and provide planning and implementation of projects. The role will also be responsible in maintaining and supporting the administration of our portfolio of SaaS applications with focus on developer tools (Ticket Tracking, Version Control, CI/CD. We are looking for an energetic and experienced Systems Engineer.


Responsibilities:

  • Managing Corporate Applications (Jira, Subversion, Mercurial, GitLab)
  • Managing DNS, DHCP, KMS, NFS, DFS, SMTP, clustering
  • Managing Cloud environments (Office 365, Google Admin, IDaaS, Iaas, etc.)
  • Architect, automate, and manage corporate server infrastructure, cloud computing platforms, and enterprise applications
  • Installing, configuring, maintaining, troubleshooting, monitoring and automating tasks for various systems like Server Operating Systems (Windows Server & Linux), Software Deployment Systems and various developer applications (gitlab, mercurial, subversion).
  • Active Directory, including Group Policy creation and management
  • Creating and updating tools for automation, including development of scripts via Powershell, Bash and Perl among others.
  • Be part of an On-call rotation for systems monitoring and incident management
  • Providing reports to senior management regarding appropriate trends and usage data.
  • Lead internal initiatives that result in highly available, redundant, resilient systems and services
  • Design comprehensive monitoring and alerting strategies built around key performance and health indicators using Enterprise grade monitoring tools


Qualifications:

  • US Citizen, Permanent Resident or H1B holder (at least 6-months residing in the US)
  • Sysadmin: Intermediate to expert level knowledge for maintaining various flavours of Linux/Windows:
    • CentOS 7, RHEL 8, Ubuntu 18
    • Microsoft: Windows Server (2003, 2008, 2012R2, SBS 2003-2012); Exchange Server; SQL Server; Windows (7, 8.1, 10); Office 2003-2016
  • Applications: Expert level knowledge for deploying and managing various applications:
    • Atlassian Jira Server & Enterprise Administration
    • Developer tools: Gitlab, Subversion, Mercurial, Jenkins
  • S. Bachelor's degree or equivalent in in Computer Science, Computer Information Systems, Information Technology or related field of study plus two (5) years of relevant, progressive experience is required. (Will accept single degree or any combination of degrees, diplomas or professional credentials determined by a qualified evaluation service to be equivalent to a U.S. Bachelor degree in the relevant field of study)

 
Good To Have:

  • Microsoft Certified Solutions Expert Server Infrastructure Certification
  • Working knowledge with Dell PowerEdge, FX2 or VRTX systems
  • Working knowledge of automation concepts and puppet/chef/automation scripts in particular
  • Project management skills delivering solutions end to end

 

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to Work as OneTM from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral's open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.


RingCentral is an EEO/AA employer.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • OracleDatabases
    • ConfluenceManagement
    • MedalliaCMS
    • BoxCMS
    • SalesforceCRM

Location

We are located in the Denver Tech Center.

An Insider's view of RingCentral

How do you collaborate with other teams in the company?

Our product makes collaboration at the core of our company. I like to leverage face-to-face communication and connect directly with other teams to discuss ways that we could be more effective in our hiring strategies. We are the type of company where people actually want to have direct connections because it preserves our values and our culture.

Anthony Smith

Team Lead, GSS Recruiting

How does the company support your career growth?

RingCentral is where I feel my career really took off. The career growth here is personalized, thoughtful, and supported by mentors and management. I love the work that I do and feel like my personality bleeds through into everything I touch. I have never felt so connected to an organization and I know there is only more good things ahead!

Melissa Regan

Manager, Global Onboarding & Enablement

How do you make yourself accessible to the rest of the team?

Being accessible is critical to RingCentral’s culture and success. I ensure I keep my door open and sit on the floor with the team. To me, nothing should prohibit you from being available to your team and others. I am glad to work at a company that gives me the tools and technology to connect - even when I am 300 miles away!

Ayub Mohammed

AVP, Small Business Sales

What are RingCentral Perks + Benefits

RingCentral Benefits Overview

RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered breakfast and lunch daily, as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.

At RingCentral, we offer a competitive benefits package including medical, dental, vision, 401K, Employee Stock Purchase Plans and many more perks!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Besides RingCentral's onsite gym, we do many fitness classes that encompass working together and having fun!
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses.
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
Promote from within
Customized development tracks
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