IT Security Manager at DispatchHealth

| Greater Denver Area
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IT Security Manager 


The IT Security Manager performs two core functions for the company. The first is overseeing the operations of security solutions and the second is establishing an enterprise security stance through policy, architecture and training processes. Secondary tasks will include the selection of appropriate security solutions, and oversight of any vulnerability audits and assessments. The IT Security Manager is expected to interface with peers in the Information Technology and Software Development departments as well as with the leaders of the business units to both share the corporate security vision with those individuals and to solicit their involvement in achieving higher levels of enterprise security through information sharing and co-operation. This position will report to the Vice President of Information Technology.


Strategy & Planning

  • Create and maintain the enterprise’s security architecture design. 
  • Create and maintain the enterprise’s security awareness training program. 
  • Create and maintain the enterprise’s security documents (policies, standards, baselines, guidelines and procedures). 
  • Create and maintain the enterprise’s Business Continuity Plan and Disaster Recovery Plan, where appropriate. 

Acquisition & Deployment: 

  • Maintain up-to-date knowledge of the IT security industry including awareness of new or revised security solutions, improved security processes and the development of new attacks and threat vectors. 
  • Select and acquire additional security solutions or enhancements to existing security solutions to improve overall enterprise security as per the enterprise’s existing procurement processes. 
  • Oversee the deployment, integration and initial configuration of all new security solutions and of any enhancements to existing security solutions in accordance with standard best operating procedures generically and the enterprise’s security documents specifically. 

Operational Management 

  • Ensure the confidentiality, integrity and availability of the data residing on or transmitted to/from/through mobile endpoints, workstations, servers, cloud resources and in databases or data repositories. 
  •  Ensure the enforcement of enterprise security documents. 
  • Supervise all investigations into problematic activity and provide on-going communication with senior management. 
  • Supervise the design and execution of vulnerability assessments, penetration tests and security audits. 
  • Perform regular security awareness training for all employees to ensure consistently high levels of compliance with enterprise security documents with a particular focus on HIPAA and HiTrust. 
  • This role will include security analyst functions until such positions are staffed in Q1 of 2021. 
  • Engage in ongoing communications with peers in the Systems and Networking groups as well as the various business groups to ensure enterprise wide understanding of security goals, to solicit feedback and to foster co-operation. 


Formal Education & Certification 

  • College diploma or university degree in the field of computer science and/or 5 years equivalent work experience. 
  • One or more of the following certifications: 
  • GIAC Security Essentials Certification 
  • GIAC Security Leadership Certification 
  • ISACA Certified Information Security Manager 
  • Microsoft Certified Systems Engineer: Security 
  • (ISC)2 SCCP 
  • (ISC)2 CISSP 
  • (ISC)2 ISSAP 

Knowledge & Experience: 

  • Extensive experience in enterprise security architecture design. 
  • Extensive experience in enterprise security document creation. 
  • Experience in designing and delivering employee security awareness training. 
  •  Experience in developing Business Continuity Plans and Disaster Recovery Plans. 
  •  Experience with HIPAA and HiTrust.. 
  • Working technical knowledge of Web Application Security with a particular focus on Ruby/Rails, Python and JavaScript 
  • Working technical knowledge of HIPAA data exchange protocols, formats and best practices.  
  •  Strong understanding of IP, TCP/IP, and other network administration protocols. 
  • Familiarity with AWS, Microsoft Azure. 
  •  Familiarity with Microsoft and Linux System Administration 

Personal Attributes: 

  •  Proven analytical and problem-solving abilities. 
  • Ability to effectively prioritize and execute tasks in a high-pressure environment. 
  • Good written, oral, and interpersonal communication skills. 
  •  Ability to conduct research into IT security issues and products as required. 
  • Ability to present ideas in business-friendly and user-friendly language. 
  •  Highly self-motivated and directed. 
  • Keen attention to detail. 
  • Team-oriented and skilled in working within a collaborative environment. 
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An Insider's view of DispatchHealth

What’s the vibe like in the office?

Working at DispatchHealth means working in a collaborative and supportive environment. With an open-office feel and the option to work from home if needed, I think our employees feel more connected to their jobs and co-workers.

Spencer Kline

Vice President, Growth

What projects are you most excited about?

The main focus for our product and engineering team is to build experiences for our users that make their job easier so they can deliver an exceptional patient experience. I'm excited to ensure a stable, reliable and secure platform capable of serving a large increase in patient volume, and build products that our users love by soliciting feedback.

Nabeel Meghji

Senior Vice President, Product Management

How does the company support your career growth?

It's incredible to work leaders that are true trailblazers in the healthcare industry. They set high expectations, but they listen to feedback and inspire their employees to reach higher, dream bigger, and achieve greater. With their support, I feel empowered to make a lasting impact.

Amelia Sprague

Director, Marketing and Communications

What unique initiatives do you have that encourage innovation?

I love watching DispatchHealth employees work together to improve how patients access great care. As we continue to transform and expand rapidly, staying enthusiastic and focused on our core purpose will help us continue to innovate and transform the healthcare industry.

Mark Prather


What makes someone successful on your team?

We have a lot of problems to solve in order to drive the business forward. Successful people in data/analytics are those who are comfortable being uncomfortable and who love to constantly learn new things. While they bring a solid base of knowledge in our primary tech stack, they are constantly finding new ways to meet business challenges.

Dan Edstrom

Business Intelligence and Analytics Leader

What are DispatchHealth Perks + Benefits

Volunteer in local community
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
DispatchHealth offers you a choice of two Health Flexible Spending Accounts (Healthcare or Limited Purpose) and a Dependent Care Flexible Spending Account.
Disability Insurance
Dispatch Health provides STD coverage at no cost to you. LTD coverage provides income when you have been disabled for 90 days. Your benefit is 60% of your monthly earnings, up to $10,000 per month.
Dental Benefits
Dispatch Health offers competitive benefits designed to provide high quality dental care.
Vision Benefits
Dispatch Health offers competitive benefits designed to provide high quality vision care.
Health Insurance Benefits
DispatchHealth offers you a choice of 4 plans: Two (2) HDHP Plans (HSA Open Access Plus and HSA Choice Open Access Plus) and two (2) PPOs (OAP Mid and OAP Choice Plans).
Life Insurance
DispatchHealth provides basic life insurance of $25,000 at no cost to you. Beneficiaries receive a lump sum payment if you die while employed by DispatchHealth. AD&D & Voluntary Life are provided.
Onsite Gym
Free gym access & the most unique healthcare culture in Denver
Retirement & Stock Options Benefits
Company established 401k retirement plan in partnership with Vanguard
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Happy Hours
DispatchHealth provides monthly Happy Hours at local establishments
Open parking for all employees at no cost
Pet Friendly
DispatchHealth supports a pet friendly atmosphere.

Additional Perks + Benefits

DispatchHealth has partnered with InfoArmor to offer identity theft protection for employees and family members.

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