IT Operations Coordinator at Prove (Formerly Payfone)

| Greater Denver Area
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About Prove 

Prove is the modern platform for continuous identity authentication and is used by over 1,000 enterprises and 500 financial institutions including 9 of the top 10 U.S. banks. Prove’s cloud solutions and mobile intelligence -driven APIs can be easily orchestrated to increase Approve Rates to over 90%, enabling companies to authenticate customer identities accurately, effortlessly, and privately, while mitigating fraud. Prove’s solutions are available in 195 countries. For the latest updates from Prove, follow us on LinkedIn. 

As we continue to scale our company, we are looking for people who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly and make intelligent decisions. The work is challenging and requires not only smarts, but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.

Prove has big plans; we’re excited and optimistic about the future. If this sounds like a career for you – come check us out.

Position Summary
This role supports IT program and project managers, technical directors, integration architects, and engineers, all focused on delivering world-class IT service and support for our customers. The successful candidate will be able to build strong relationships across the company, drive toward defined and measurable outcomes, and strive toward continual improvements and creative problem solving.

What You Are Accountable For

  • Provide support of the procurement process, including ordering, renewals, warranties, help resolve discrepancies, and assist with IT vendor contract maintenance;
  • Serve as liaison between IT and Finance; monitor expenditures, report on established goals/objectives, and identify cost-effective procurement strategies;
  • Track and report on dependencies, project conflicts, and bottlenecks to mitigate and minimize risks to projects and customers;
  • Prepare data-driven reports of IT expenditures, suppliers, and vendors for executives, as requested;
  • Assist with preparation and submission of audit documentation;
  • Assist with implementing CMDB/ITAM service management;
  • Promote, maintain and enhance our cultural values of humility, passion, inclusion and leadership;
  • Perform other duties as assigned.

What We Require

  • 3 to 5 years of demonstrated ability to manage multiple deliverables and establish priorities.
  • Excellent written and verbal communication skills;
  • Understanding of agile methodologies; Proficiency in MS Office Suite, Atlassian Suite;
  • Exceptionally detail oriented; focused on precision and accuracy;
  • Effective time management capabilities;
  • Ability to multitask, prioritize tasks/objectives with strong organizational, administrative and analytical skills;
  • Ability to handle ambiguity and be a creative problem solver;
  • Ability to thrive working with highly technical internal teams to drive to problem resolution;
  • Self-starter with the ability to learn new technologies;
  • Ability to keep pace and absorb rapidly evolving technology.

The salary range for this role based in Denver, Colorado is $80,000 - $105,000.  (Offered salary will be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)

This position is eligible to participate in the annual incentive program. Prove’s Benefits include but are not limited to:
-Excellent health, dental, and vision insurance that begins on your first day of employment
-401(k) plan with company match
-Unlimited vacation time 
-Stock option grants for each full-time new hire

This position description should not be considered the final description of the position. It should be assumed that we would, to some extent, structure responsibilities in accordance with the successful candidate’s capabilities and changing business conditions.
 
Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics.

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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • react Languages
    • AngularJSFrameworks
    • SpringFrameworks
    • AsteriskFrameworks
    • Luigi Frameworks
    • DB2Databases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • RedisDatabases
    • Dynamo DBDatabases

Location

Our teams are currently working remotely at the moment for both our Denver and New York locations.

An Insider's view of Prove (Formerly Payfone)

What’s the vibe like in the office?

The vibe is great! Payfone's done a good job hiring people who really fit the company culture, so everyone gets along. It makes it easy to work hard when you know everyone else in the office is equally motivated and working to make the company more successful. Payfone also does a great job hosting events that get everyone together outside of work.

Easton

Implementation Manager

What kinds of technical challenges do you and your team face?

The biggest problem our team is trying to solve is how to serve our current clients while also transitioning them to a more cutting edge tech stack in order to create new innovative products.

Elijah

Director of Software Engineer

How has your career grown since starting at the company?

I'm constantly challenged to think outside the box. The complexity of our products creates an environment where the projects I'm working on require that I switch between several skills from documentation to data analysis and research. It couldn't get any better! I have a wider and deeper understanding of how a tech company operates.

Moses

Product Owner

How do you empower your team to be more creative?

I provide direction when needed, instill self-direction, and team collaboration. If the team identifies a gap in our product I ask the team how they would solve the problem. This enables them to take the initiative and brainstorm. However at the end of the day, we are a team, and team culture and innovation is what drives creativity.

Crystal

Director of Product Management

What makes someone successful on your team?

To be successful on our team you have to be willing to learn, have passion, and be a team player. I'm never afraid of asking questions because my teammates are so supportive and willing to help. We are all working towards a common goal, helping provide the best security and authentication for our clients!

Xian

Software Engineer

What are Prove (Formerly Payfone) Perks + Benefits

Culture
Friends outside of work
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Prove employees can contribute up to $2700 annually to their FSA.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Prove provides employees with a 401(k) matching plan managed by Principal.
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Diversity Program