About KG Lewis

KG Lewis is built on 16 successful years of helping businesses of all kinds navigate change, challenge, and transformation. Our consultants are pros in agile project delivery, program offices, post M&A integration, and a wide range of technology disciplines. When our customers can’t afford to fail, we’re at our best.

Cultural impact. Business impact. Career impact. What unites our diverse team of professionals is a passion for constant learning, solving problems, transforming businesses, and making the world a better place inside and outside the office. If this sounds like you, let’s talk!

KG Lewis offers a great benefits package as well as a culture that supports continuous learning and career development. We offer all of our employees access to industry-leading training platforms and technology-focused research tools to help them personally and professionally in their careers.

Position Location

Denver, CO

Position Title

IT Operations Analyst

KG Lewis is seeking an experienced IT Operations Analyst skilled in Microsoft Office 365. The analyst will be responsible for managing the O365 environment and other Microsoft and non-Microsoft applications while providing additional IT operational support. The analyst plays a vital role in creating long-term healthy customer relationships.

Responsibilities

• Partner with internal client teams to develop trust and solid working relationships
• Support the anti-spam and anti-virus Exchange solutions
• Administer Exchange Distribution Lists
• Support the back-up and, if needed, restoration of email files
• Support Skype/Lync users and provide basic Skype/Lync server support
• Work in a rapid paced environment
• Maintain the smooth operation of a multi-user computer systems, including coordination with other administrators, customers and engineers
• Maintain and implement detailed documentation and maintain standard operating procedures
• Apply security settings and other commercial security best practices
• Other tasks as job requires

Required Education, Experience, Skills, and Attributes:

• Bachelor's degree
• Minimum 3 years' working experience
• Solid understanding of the Windows and Windows Servers in design, configuration and administration
• Good understanding of Microsoft Exchange, Microsoft Exchange Online (O365, Skype for Business, OneDrive)
• Solid knowledge of SCCM, SCOM
• Understanding of Windows backup tools (e.g., NetBackup, Windows Backup)
• Understanding of anti-virus/anti-malware tools (e.g., McAfee, Windows Defender)
• PowerShell Scripting experience
• Solid understanding of Active Directory
• GPO administration experience
• System (hardware) and application (software) installation and configuration experience
• System monitoring using installed tools as well as external tools (e.g., SCOM)
• Ability to multitask and thrive in a fast-paced environment
• Experience with systems audit and compliance
• Experience with HIPPA and GDPR
• Experience with IT policy development
• Exceptional interpersonal, verbal and written communication skills
• Ability to handle and prioritize multiple tasks
• Strong ability to develop solid working relationships and build trust
• Exceptional attention to detail

KG Lewis is an affirmative action, equal opportunity employer. We do not discriminate against applicants or employees on the basis of age, race, sex, color, religion, veteran status, genetic information, national origin, disability or any other status protected by state or local law. It is KG Lewis’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

We are unable to provide visa sponsorship for non-U.S. citizens.