Company Information

Marketo provides the leading engagement marketing software and solutions designed to help marketers develop long-term relationships with their customers – from acquisition to advocacy. Marketo is built for marketers, by marketers and is setting the innovation agenda for marketing technology. Marketo puts Marketing First. Headquartered in San Mateo, CA, with offices around the world, Marketo serves as a strategic partner to large enterprise and fast-growing small companies across a wide variety of industries. To learn more about Marketo’s Engagement Marketing Platform, LaunchPoint® partner ecosystem, and the vast community that is the Marketo Marketing Nation®, visit www.marketo.com.

Job Description

IT Business Analyst – Finance

The IT Business Analyst (Finance) is responsible for optimizing and automating key Marketo Accounting and Finance business processes as the company grows both geographically and in terms of revenue.

Key Responsibilities:

• Work with Subject Matter Experts to gather and document Business Requirements for IT Projects and System Enhancements
• Ensure that IT Application solutions meet requirements and are designed to scale geographically and in volume
• Confirm that application to application data integration functions properly
• Ensure that “in-scope” applications comply with IT General Controls and SOX Controls

   

• Deliver IT Application projects, assisting G&A Subject Matter Experts and coordinating efforts with Financial Ops in developing and executing test plans, application configuration, go-live planning and execution, and post go-live support
• Communicate to Business Units and Management
• Document Business Processes, Systems, and Workflows
• Provide Production Support for IT Applications as necessary to support users and key business processes
• Administer ERP SaaS application, serving as the primary IT Contact for the ERP application
• Assist with Third Party Vendor selection
• Review and test new SaaS releases and new features
• Maintain confidentiality of any sensitive or proprietary data
• 10-25% travel between Marketo locations

Key Skills

• Able to plan and execute effective system change
• Strong analytical, problem solving, and troubleshooting skills
• Excellent verbal and written communication skills with an ability to summarize and present  findings or challenges to all levels of staff and management

• Experience with Business Process Optimization and Automation projects
• Understanding of SaaS third party applications and integrations
• Experience with cloud-based solutions for ERP, Procurement and Expense Management
• Experience with Salesforce, Intacct, Coupa, and Nexonia is a plus

Requirements

• BA or equivalent in Information Systems (or equivalent experience)
• Knowledge of Accounting and Finance concepts
• 3+ years of IT Business Analyst Experience