IT Cloud Business Analyst at Arrow Electronics, Inc.

| Greater Denver Area
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Job Description:

Arrow Electronics is seeking a Cloud IT Business Analyst to join our ArrowSphere Team at our global HQ in Centennial, CO!

You will join the Cloud R&D team made up of around 50 engineers working in a startup spirit and driven by a Dev Ops culture. On a daily basis, you will interact with vendors, customers, and Arrow Cloud Business Units in different countries to enhance and develop our cloud service platform - ArrowSphere.

ArrowSphere is a single point of entry to cloud solutions. A single platform to search leading cloud products, build IaaS, PaaS & SaaS solutions. To learn more, check out this short video:

Your role will be to manage our supplier and customer relationships from a technical and functional point of view to identify the impact on ArrowSphere. Among your tasks, you will be responsible for on-boarding of suppliers and customers onto ArrowSphere to stay ahead of our competitors.

Required Skills

  • 5+ years of previous IT Project Analyst or IT Project Manager experience
  • Technical background or experience as a tester or IT Business Analyst
  • Knowledge of cloud services (PaaS, SaaS, IaaS, etc.), including Microsoft Azure and Amazon AWS
  • Proven ability to set and maintain project schedule/priorities, especially across multiple teams and workstreams
  • Flexible, business-oriented and comfortable with verbal and written communication
  • Experience with standard software development processes and methodologies (Agile and Continuous Integration/Delivery), including supporting tools such as Atlassian, Jira, etc.
  • Knowledge of and ability to perform analyses such as, gap analysis, process mapping, root-cause analysis, risk analysis and requirements gathering

Preferred Education & Experience

  • Understanding of general principles of digital platform design and architecture
  • Proficient in additional languages due to the various international customer and supplier relationships
  • Typically requires a 4 year degree and 5-7 years of related experience; or an advanced degree without experience; or equivalent work experience

ArrowSphere - Software management

  • Responsible for developing user stories with internal and external teams
  • Responsible for designing and approving the functional requirements document with internal and external teams
  • Responsible for following timelines and on-time delivery
  • Risk management and escalation
  • Responsible for version releases and customization of the product
  • Responsible for software testing and validation
  • Regular interaction with Arrow suppliers, customers and internal teams
  • Responsible for the integration of the vendors and customers onto the platform
  • Internal communication to the key people involved on the project in all regions

ArrowSphere - Support

  • Support to the internal technical teams (ERP integration / Cloud technical team) with the help of the Cloud support team
  • Responsible for the documentation provided to internal teams (communication and training if required)
  • Escalation to the supplier, if required
  • Escalation to the internal development team, if required

What’s In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Competitive Paid Time Off / Holidays / Sick time
  • Parental Leave (Maternity / Paternity options)
  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
  • Growth Opportunities
  • Short-Term/Long-Term Disability Insurance
  • Discounted RTD Passes, with convenient office location off RTD Light Rail
  • On-site Café with Catering Option for Busy Lifestyles
  • 24/7/365 On-site Gym and Lockers, Free for Use to All Employees!
  • Bike Racks
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Our offices are approximately 15 miles south of Downtown Denver. Employees enjoy the easy access to the light rail station and I-25.