Overview:

We are seeking a forward-thinking, experienced IT Business Analyst to join our growing organization. In this position, you will keep our company up to speed with best practices in IT standards and guidelines, manage vendor licensing, perform financial analysis, evaluate technology, and develop process and procedures.  In this role, you should be highly analytical and able to understand business needs.  Excellent communication skills and problem-solving abilities are essential. 

Responsibilities:

• Zealously promotes our 'Customer Centric' approach: 'working to be a part of our customer’s solutions.'
• Communicate with stakeholders to understand their requirements
• Develop and analyze functional specifications
• Design efficient IT systems to meet business and technology needs
• Coordinate developers to build and implement technology solutions
• Integrate multiple systems and reconcile needs of different teams
• Gather feedback from end users about system performance
• Plan and oversee projects (e.g. upgrades, hardware/software installations)
• Keep abreast of technology trends and developments
• Work with management to determine IT objectives that will improve business outcomes
• Leverage knowledge of cutting-edge technologies to optimize organizational efficiency
• Review existing IT systems and internal processes; collect and analyze data to identify areas for improvement within IT infrastructures
• Manage and maintain licensing compliance
• Maintain and report on financial performance
• Report and Manage Cloud spending through governance and controls

Required Qualifications:

• Proven experience as an IT Business Analyst
• Experience in project management
• Knowledge of databases, system security and troubleshooting
• Understanding of business practices
• Excellent communication skills
• Analytical mindset
• Problem-solving aptitude

Desired Qualifications:

• ITIL certification or familiar with the concepts
• Worked in an agile/SCRUM environment
• Worked with various cloud technology like AWS, AZURE, and GCP