Company Overview:

Arturo is an AI property analytics company that empowers companies with unparalleled property insights to make the most innovative and best decisions for their business and clients. Arturo delivers on-demand property data utilizing multi-source imagery via a configurable API, enabling better risk assessment. 

The IT Administrator will play a vital role in supporting Arturo’s technical operations and infrastructure by maintaining, updating, and managing software, hardware, and networks.

What you will do:

• Maintain the organizational IT network, servers, and security systems
• Investigate and analyze network issues, gather IT use cases, advise recommendations, and carry out daily configuration and installation of IT solutions and services
• Complete system installs and upgrades
• Manage network security
• Support a geographically dispersed workforce
• Manage a fleet of Apple computers via MDM
• Oversee data storage and retrieval systems
• Upgrade existing hardware and software programs
• Install and implement effective security systems
• Manage data backup and retrieval processes
• Troubleshoot problems with systems and programs

What you bring:

• Bachelor’s degree in Information Technology, Computer Science, Information, Security, or related areas or equivalent work experience
• Experience as an IT Administrator or similar role
• Experience with MacOS and iPadOS
• Experience managing devices via MDM
• Strong communication, organizational, and problem-solving skills
• Familiarity with all aspects of project management, such as budgeting and scheduling
• Strong time management skills
• Ability to work independently, manage teams, and apply analytical skills
• Familiarity with various security hardware and software
• A complete understanding of all aspects of computer networking, from firewall configuration to wireless access
• Resourcefulness

Nice to have:

• A+ certification
• MSCE certification

Key competencies:

• Willingness to learn – You have an insatiable desire to continue growing, a fearless approach to the unknown, and love a challenge
• Teamwork/Collaboration – You like working with others; you participate actively and enjoy sharing the responsibilities and rewards. You pro-actively work to strengthen our team. And you definitely have a sense of humor
• Critical Thinking – You incorporate analysis, interpretation, inference, explanation, self-regulation, open-mindedness, and problem-solving in everything you do
• Drive for Results – You keep looking forward, solve problems and participate in the success of our growing organization

Why you want to work here:

• You are excited about building things that do not yet exist
• You are excited to work in an environment that values accountability and
• ownership
• You enjoy solving problems that initially seem impossible
• You relish working alongside passionate, respectful, and intelligent teammates
• You value being challenged by those around you to achieve great things
• You take pride in your work and want to see results provide tangible value
• You want to create the most sophisticated and accurate products in the InsureTech space
• Fortune 500 customers will use the outputs of your models to power their business and make decisions

Covid Impact:

• SaaS businesses continue to build and scale during COVID times. We are fortunate that Arturo continues to grow and thrive
• We believe culture is essential to our success. Leading with empathy is at the core of our leadership philosophy. We are adapting to the changing world today, and we support our employees by providing a flexible work schedule, home office set up support and tools to promote collaboration and impact
• We raised a $25M Series B in Q2 of 2021. It’s fueling our growth

Arturo for ALL

We are committed to building a culture as unique as the people, perspectives and passions it represents. We promise to never settle when it comes to diversity, equity and inclusion. As the world changes and evolves, we will always listen, learn and do better...for our teams, for our customers and for our communities.