Information Technology Manager I
Arrow Electronics, Inc. – a Fortune 110 company with global headquarters in Denver - helps the world’s best technology companies think “Five Years Out,” working together to continually innovate the “next big thing”. We are a global provider of technology products, services and solutions, with 2018 sales of $30 billion.
Arrow is seeking an IT Manager who will lead a team of Application Engineers for our Global Components division in Centennial, CO. In this role, the IT Manager will play a critical component in leading team members and project deliverables in addition to remaining a technical expert in their respective fields.
Required Skills
- 6+ years’ experience in leading projects and working in a Leadership capacity
- 6+ years of prior experience in Information Technology
- Excellent management skills, capable of leading professionals, maximizing individual productivity and creating cohesive team environments
- Extensive experience in Electronic commerce platform, B2B transactions, API and understanding of EDI transactions
- Establish comprehensive e-Commerce strategy with Business partners
- Experience in Integration Platform like Sterling, webMethods
- Experience in establishing 24*7 Global Support model with measurable SLA’s
- Experience in EDI, RosettaNet B2B transactions
- Expertise in ITIL processes and ITSM tools
- Define and manage scope, budget, schedule, priorities and risk throughout the multiple projects
- Track record of building high performing international teams
- Innovative at the core
- Interest and ability to learn new coding languages and technologies.
- Excellent verbal and written communication skill and interpersonal skills.
- Strong multitasking skills
- Agile Scrum experience
- Experience in software development life cycle management
- Expert Knowledge of software development best practices
Principal Accountabilities
- Responsible for managing to functional goals in the areas of services, system health, performance metrics, project management.
- Managing staff including hiring, performance management, salary administration, career development, motivation, teambuilding.
- Systems analysis and design to support projects and requests—data analysis, business process analysis, hardware and software analysis. Data model design, program specifications, project request estimates.
- Fulfill the role of a business relationship manager to assist in the direction, analysis, definition, prioritization of the business requirements. Provide a single point of contact for the client.
- Budget and Planning. Create and administer department and project budgets.
Job Complexity
- Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s)
- Is accountable for the performance and results of a team within own discipline or function
- Adapts departmental plans and priorities to address resource and operational challenges
- Decisions are guided by policies, procedures and business plan; receives guidance from senior manager
- Provides technical guidance to employees, colleagues and/or customers
- Accountable for the budget, performance and results of a medium-sized team or multiple small teams
- Exercises full management authority, including performance reviews, pay decisions, recruitment, discipline, termination and other personnel actions
- Addresses issues with impact beyond own team based on knowledge of related disciplines
Experience / Education
- Typically requires a minimum of 8 years of related experience with a 4 year degree; or 6 years and an advanced degree; or equivalent experience.
What We Offer at Arrow:
At Arrow, we are driving innovation and choice by offering employees a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:
- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Paid Time Off
- Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
- Growth Opportunities
- Short-Term/Long-Term Disability Insurance
- And more!