Implementation Consultant (Trainer) at Vertafore

| Greater Denver Area
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Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

Job Description 

Are you passionate about helping others be successful? Do you enjoy working with software solutions, engaging with customers and having the opportunity to use your insurance expertise in a new and different way? Vertafore would like to hear from you! We are seeking an implementation consultant with an emphasis in training consultation for our Professional Service Delivery Center team.

This career includes planning and implementing onsite and remote training events for clients based on Vertafore's Best Practices guidelines. An ideal candidate will have some training or insurance industry experience, and will be energetic, flexible, a self-starter, a team player, a quick learner and will demonstrate excellent presentation skills. The rewards for this position include working with a team of veteran trainers who are great mentors, the satisfaction of knowing you had a positive impact on our clients, and an opportunity to grow in Vertafore's Professional Services organization.

Implementation Consultants start their journey with a cohort of colleagues that undergo robust training and with the opportunity to work across a variety of products with agencies of all sizes. 

We're #1 in our industry and are looking for enthusiastic talent with a passion for meeting customer needs. The selected candidate should thrive in a customer-driven, fast-paced environment. Excellent communication & strong interpersonal skills are critical to this role as well as the ability to work effectively with customers, project managers, analysts, and developers to deliver solutions. 

Core requirements and responsibilities:

Essential job functions included but are not limited to the following: 

 
  • Become a subject matter expert with our products, methodology, and P&C business operations 

  • Work within and across teams implementing Vertafore products and delivering Professional Services 

  • Manage multiple training engagements concurrently 

  • Conduct presentations and educational sessions 

  • Deliver both in-person and remote training sessions 

  • Partner with clients to ensure training events are well-planned from start to finish 

  • Provide complete and concise internal reporting for all engagements 

  • Assist with mentoring and training of new staff 

  • Commit to improve existing skills, and develop new skills on an ongoing basis 



Knowledge, Skills and Abilities:

  • Ability to travel frequently for training engagements with Vertafore's clients 

  • Flexible, easily adaptable to change 

  • Broad knowledge of agency management systems and other business applications, content management solutions-Vertafore product knowledge is a priority 

  • Strong interpersonal skills with the proven ability to effectively engage and influence at all levels, and ability to effectively handle crucial conversations and manage conflict resolution 

  • Ability to effectively prioritize workload and tasks to meet deadlines 

  • Excellent presentation and communications skills, both written and verbal 

  • Outstanding time management skills 

  • Ability to be creative and innovative 

  • Ability to effectively problem solve, react to situations decisively and effectively 

  • Existing knowledge of property and casualty insurance business practices and independent insurance agency markets 

  • Existing knowledge of insurance accounting practices 

  • Knowledge of employee benefits insurance 

 Qualifications: 

  • 2+ years of experience in the P&C insurance industry preferred 

  • 2+ years of experience in training and education preferred 

  • Prior insurance industry experience and knowledge preferred

  • You aspire to be a dedicated contributor for providing technical support to teams and outstanding support to customers

Additional Requirements and Details:

  • Travel required up to 10% of the time.
  • Ability to work remotely with a stable internet connection on an as-needed basis
  • Located and working from an office location (when required)*
  • Occasional lifting and/or moving up to 10 pounds.
  • Frequent repetitive hand and arm movements required to operate a computer.
  • Specific vision abilities required by this job include close vision (working on a computer, etc.).
  • Frequent sitting and/or standing.

*Our offices are currently closed due to COVID-19 and are scheduled to re-open mid 2021.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases

Location

Great location in the heart of downtown Denver just a block away from the RTD lightrail.

What are Vertafore Perks + Benefits

Culture
Volunteer in local community
Vertafore offers employees 1 paid day to volunteer at the non-profit of their choice.
Friends outside of work
Eat lunch together
Intracompany committees
Vertafore offers opportunities to join several committees, including Women of Vertafore, LGBTQ+, etc.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vertafore employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Disability insurance covers 100% of annual salary for up to 90 days of disability.
Dental Benefits
Our dental plan covers $1500 of expenses per person.
Vision Benefits
The vision benefits plan covers 100% for annual eye exams with $175 for glasses or contact lenses.
Health Insurance Benefits
Vertafore offers three different health plans to meet the needs of our employees.
Life Insurance
Pet Insurance
We offer a Pet Insurance plan through Nationwide.
Wellness Programs
Onsite Gym
Team workouts
Vertafore's team fitness initiatives include in-office yoga, a partnership with Planet Fitness, and other recreational team sports.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vertafore provides employees with a 401(k) matching plan managed by [provider]. We match up to 50% of contributions up to 3% of an employee's annual gross pay.
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vertafore provides up to 6 weeks of parental leave for the primary caretaker. We also provides 6 weeks of leave for the secondary caretaker.
Family Medical Leave
Adoption Assistance
We reimburse up to $2,500 for eligible adoption expenses and 6 weeks of paid leave.
Company sponsored family events
Vertafore sponsors family oriented events semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Vertafore hosts company outings annually.
Game Room
Stocked Kitchen
In various areas of the office, Vertafore provides weekly fresh fruit services, bagels and donuts on specified days, as well as snacks and drinks.
Some Meals Provided
We provide free breakfast on Mondays and Fridays.
Happy Hours
Recreational Clubs
Vertafore sponsors recreational clubs that include sports, board games, video games, book clubs, etc.
Home Office Stipend for Remote Employees
Professional Development Benefits
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5,250.
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available

Additional Perks + Benefits

We felt like the stretch of no three day weekends from Feb - May was too long, so we added our own holiday! We celebrate Vertafore Rest and Recharge day in April, and the whole company has a long weekend.

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