Implementation Consultant (Project Management Entry-Level) at Vertafore

| Greater Denver Area
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Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

Job Description 

Vertafore Professional Services Organization is looking for dynamic and passionate people to join our team! As a new Implementation Consultant, you will develop market leading skills that will launch your career growth aligned with your professional aspirations.

Vertafore Implementation Consultants succeed in meeting customer needs and solving problems with technology solutions. This role is part of a highly effective, fast-paced team who serve as the hub to deploy and execute system conversions. They are trusted advisors combining project management, configuration, data conversion, training, and business expertise to guide our customers through the process of software implementation and achieve customer success. 

Implementation Consultants start their journey with a cohort of colleagues that undergo robust training and with the opportunity to work across multiple Vertafore products and competencies. This is a hands-on position requiring strong technical acumen and non-standard hours. This role will execute data conversions and system migration deployments to production environments.

If you want to solve difficult problems for industry leading companies in a wealthy market segment, then this is the job for you. You will be part of a strong Professional Services team that is here to support a career path that is aligned with your professional aspirations. 

You will start your career in our Denver Delivery Center building skills and working in our high volume, SaaS based implementation practice. As you develop deeper industry, business, & competency expertise you will have the opportunity to grow into our enterprise implementation practices leading very large and complex customer engagements.

The right candidate will thrive on making everyone around them better, enthusiastically meet goals, and are motivated by team accomplishment over individual accolades. 

Core requirements and responsibilities:  

Essential job functions included but are not limited to the following: 

 
  • Assist and guide customers through the conversion process to convert their source data to a Vertafore system

  • Assist Analysts and Project Managers with program/conversion issues troubleshooting and resolution and delegate to other developers as needed

  • Perform product installs and upgrades; database migrations and upgrades in production

  • Assist and direct customers in performing data translations and mappings

  • Document all discussions, issues and solutions to problems involving the customer in the customer relationship management system

  • Research/diagnose problems for prompt resolution to time sensitive issues

  • Perform quality assurance on all converted data for accuracy from application functionality perspective

  • Become a subject matter expert with our products, methodology, and P&C business operations 

  • Work within and across teams implementing Vertafore products and delivering Professional Services 

  • Communicate project deliverables at all levels, and make sure items are executed on time, to budget, with high quality 

  • Provide complete and concise internal reporting for all engagements 

  • Commit to improve existing skills, and develop new skills on an ongoing basis

  • Requires occasional weekend and after-hours availability for client support and conversion assistance

  • Lead workshops with client stakeholders to explain and decide upon key data conversion options and translations 



Knowledge, Skills and Abilities:

  • Self-starter, detail oriented, quick learner and deadline driven

  • Ability to quickly learn and understand new database schemas

  • Ability to create tables, views, stored procedures, indexes, constraints, cursors, triggers using either T-SQL or PL/SQL

  • Ability to work with variety of different file/data formats

  • Ability to analyze and manipulate large data sets in Excel 

  • Passionate about continuously learning new technologies and skills. 

  • Thrive in a challenging environment, helping users adopt new technology that impacts every element of their day to day work. 

  • Strong interpersonal skills with the proven ability to effectively engage and influence at all levels, and ability to effectively handle crucial conversations and manage conflict resolution 

  • Ability to effectively prioritize workload and tasks to meet deadlines 

  • Outstanding time management skills 

  • Ability to be creative and innovative 

  • Flexible, easily adaptable to change 

  • Take proactive approach towards continued improvement of internal documentation, tools and processes related to data conversion deliverables 

Qualifications:

  • Undergraduate degree in engineering, business, math, computer science or related field preferred 

  • Experience with SQL is highly desired, but not required 

  • Experience in a high availability, scalable environment with large data volumes at multiple locations preferred 

  • You aspire to be a dedicated contributor for providing technical support to teams and outstanding support to customers

  • Prior insurance industry experience and knowledge is a bonus

Additional Requirements and Details:

  • Travel required up to 10% of the time.
  • Ability to work remotely with a stable internet connection on an as-needed basis
  • Located and working from an office location (when required)*
  • Occasional lifting and/or moving up to 10 pounds.
  • Frequent repetitive hand and arm movements required to operate a computer.
  • Specific vision abilities required by this job include close vision (working on a computer, etc.).
  • Frequent sitting and/or standing.

*Our offices are currently closed due to COVID-19 and are scheduled to re-open mid 2021.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases

Location

Great location in the heart of downtown Denver just a block away from the RTD lightrail.

What are Vertafore Perks + Benefits

Culture
Volunteer in local community
Vertafore offers employees 1 paid day to volunteer at the non-profit of their choice.
Friends outside of work
Eat lunch together
Intracompany committees
Vertafore offers opportunities to join several committees, including Women of Vertafore, LGBTQ+, etc.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vertafore employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Disability insurance covers 100% of annual salary for up to 90 days of disability.
Dental Benefits
Our dental plan covers $1500 of expenses per person.
Vision Benefits
The vision benefits plan covers 100% for annual eye exams with $175 for glasses or contact lenses.
Health Insurance Benefits
Vertafore offers three different health plans to meet the needs of our employees.
Life Insurance
Pet Insurance
We offer a Pet Insurance plan through Nationwide.
Wellness Programs
Onsite Gym
Team workouts
Vertafore's team fitness initiatives include in-office yoga, a partnership with Planet Fitness, and other recreational team sports.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vertafore provides employees with a 401(k) matching plan managed by [provider]. We match up to 50% of contributions up to 3% of an employee's annual gross pay.
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vertafore provides up to 6 weeks of parental leave for the primary caretaker. We also provides 6 weeks of leave for the secondary caretaker.
Family Medical Leave
Adoption Assistance
We reimburse up to $2,500 for eligible adoption expenses and 6 weeks of paid leave.
Company sponsored family events
Vertafore sponsors family oriented events semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Vertafore hosts company outings annually.
Game Room
Stocked Kitchen
In various areas of the office, Vertafore provides weekly fresh fruit services, bagels and donuts on specified days, as well as snacks and drinks.
Some Meals Provided
We provide free breakfast on Mondays and Fridays.
Happy Hours
Recreational Clubs
Vertafore sponsors recreational clubs that include sports, board games, video games, book clubs, etc.
Home Office Stipend for Remote Employees
Professional Development Benefits
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5,250.
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available

Additional Perks + Benefits

We felt like the stretch of no three day weekends from Feb - May was too long, so we added our own holiday! We celebrate Vertafore Rest and Recharge day in April, and the whole company has a long weekend.

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