IAM Systems Administrator
Description
SALARY RANGE: $90-110k/yr, depending on experience.
This IAM Systems Administrator (Analyst, Systems Admin) position is responsible for support of critical Identity and Access Management applications in our 24x7 enterprise environment. The IAM administrator will troubleshoot application performance issues and coordinate resolution with internal technical resources and with vendors. Daily duties will include project work and support of Active Directory, LDAP, DNS, PKI, and other access/authorization systems such as Identity Federation, Identity Lifecycle and Password Vaulting services including troubleshooting, ongoing maintenance, and upgrades of these systems as well as support for other core applications. Participation in an on-call rotation is required as well as after-hours work as needed for system implementations, outages, or upgrades.
Essential Duties and Responsibilities:
- Participate in the evaluation and implementation projects involving existing and new technical solutions
- Communicate with management and business units on the status of projects
- Implement the infrastructure for new solutions following procedures listed in the Infrastructure Department Policies and Procedures manual as well as the Information Protection Policy
- Collaborate with other IT staff to prepare the infrastructure for the implementation of the solution; work with the vendor to install and configure the solution
- Follow change control procedures during new implementations and changes to existing systems
- Collaborate with the Security team to resolve findings from various audits
- Include documentation as an integral part of every project
- Support of internally developed and packaged applications systems, perform ongoing maintenance, troubleshooting, and upgrades of these systems as well as managing the promotion of code and configuration changes through different environments
- Provide implementation and escalation support of Windows and Linux servers for Technical Support and other Technology teams
- Monitor the capacity and performance of the server infrastructure and make recommendations for increasing capacity and replacing the systems as necessary
- Maintain knowledge of current and developing technologies, recommend evaluation of emerging technologies that would benefit the Infrastructure
- Perform other duties and projects as assigned
- Understand and comply with all provisions of the Safety in the Workplace policy
Minimum Qualifications of Position:
- Typically requires a bachelor's degree in related field and a minimum of 2 years of related experience. A combination of post-high school education, job related certification and related experience equivalent to 5 years may be considered in lieu of minimum requirements.
Preferred Qualifications of Position:
- Bachelor’s Degree in Computer Science or other technical field
Knowledge and Skills:
- Strong organizational skills; ability to balance responsibilities of multiple projects while meeting agreed upon objectives
- Strong technical problem-solving skills
- Strong communication skills
- Strong customer service skills
- Strong knowledge of managing Active Directory Domain Controllers, Replication, Permission Delegation, DNS and Group Policy
- Strong knowledge of PKI infrastructures
- Strong knowledge of AWS Identity and Access Management (IAM) to manage access to AWS services and resources securely
- Strong knowledge with Identity Federation (SSO) and Identity Lifecycle Services
- Strong knowledge of common authentication standards (OAuth, SAML)
- Strong knowledge of Windows workstation and server operating systems; basic knowledge of Linux server operating systems
- Strong knowledge of LAN protocols and technologies, such as TCP/IP and Ethernet; ability to troubleshoot network services such as DNS, FTP and HTTP
- Strong knowledge of virtual networks and controlling access between virtual networks; ability to troubleshoot server to server communication problems between secure networks
- Working knowledge with public cloud infrastructure (AWS)
- Ability to create, implement and maintain information security standards at the operating system and application levels
- Ability to implement highly available solutions; implement multi-tiered and load balanced distributed systems
- Ability to develop PowerShell scripts for administrative and automation tasks
- Good understanding of communication/data encryption technologies, web applications, and Relational Database Systems
- Good working knowledge of data communication topologies and protocols
Working Conditions and Physical Requirements:
Work is performed in an office environment with moderate noise levels and light to heavy traffic. An individual in this position:
- Frequently remains stationary throughout a typical business day
- Frequently operates a computer and other office machinery, such as a calculator, copy machine, and computer printer
- Occasionally moves about inside the office to access file cabinets, office machinery, and other rooms
- Occasionally positions self to access drawers and shelves of various heights
- Frequently reaches for and handles paperwork and files
- Constantly communicates with customers, coworkers, and management in-person and on the phone
- Must be able to exchange accurate information
As a Denver Post Top Workplaces award winner eight years in a row (2012-2019), FirstBank provides many great benefits for being a part of our family. From competitive salaries, employer-contributed retirement and health plans, some reduced fee banking services, paid time off, employer paid basic life insurance, short-term and long term disability policies, to holiday parties and more, you will be appreciated and made to feel at home at FirstBank. FirstBank provides a high-paced work environment with different projects landing on your desk routinely. From building the back-end of new products, improving current products and designing internal systems, to managing our security systems, maintaining and improving infrastructure and much more, no week is the same. This is a challenging position that comes with great rewards. #DCE