Hotel Engine
Hotel Engine arms our customers with a powerful hotel booking platform that is simple to use and seamless to integrate.
Hybrid

Hotel Supply Coordinator

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Hotel Supply Coordinator

Hotel Engine

Denver, CO

 

Launched in November 2014, Hotel Engine is a Denver-grown startup that has built a worldwide inventory of wholesale hotel rates unavailable to the public. The invite-only platform saves its members an average of 26% off public rates, as well as offers a full suite of free expense management tools and a unique loyalty program.

 

We were named “2018 Start-up of the Year” and are growing at 3-digit growth YoY. This position is due to that growth! We are seeking a determined and gritty person to help us collect commissions from hotels. You will be joining a team that is energized, dedicated, and motivated.

Office and perks: office kegerator, organic fruit delivery, snacks, shuffleboard table, paid gym membership, paid vacation, sick days, and holidays, 401k, and medical, dental, and vision insurance plans.

The Hotel Supply Coordinator is tasked with developing strong relationships with our hotel suppliers to gather, qualify, organize, log and execute booking request for Hotel Engine Account Manager clients. They transfer accurate, complete and timely information to operating departments internally and externally with hotels/suppliers. As well as collaborate with account managers to effectively resolve guest issues that arise as a result of the sales process. Success comes from self-motivation and the ability to thrive in a challenging fast-paced environment where prioritizing and multi-tasking are essentials.

 

Essential Functions

  • Assist client facing departments with hotel booking requests by researching destinations, rates and other criteria to successfully pair clients with the perfect hotel for their budget, location, and quality needs in a timely manner
  • Collaborate with the Supply department to network with hotels to build strong relationships and secure preferred pricing
  • Create positive and enduring relationships with hotel suppliers and peers, while multi-tasking with extreme detailedness
  • Assist in operational planning, projects, and all other duties and responsibilities not specifically outlined herein, as requested
  • Accurately update and manage company’s internal database and CRM (Salesforce)
  • Innovate, consistently look for ways to improve and streamline processes
  • Occasional nights and weekend work may be required

 

Competency:

  • Excellent verbal and written communication skills; excellent interpersonal, negotiation and problem-solving skills
  • Strong attention to detail and an ability to problem solve independently
  • Extremely organized and highly motivated with the ability to prioritize work and adhere to strict timelines
  • Ability to handle stress and maintain professional composure, while managing and working on multiple request and projects simultaneously
  • Comfortable with ambiguity, learning new software and an evolving department vision
  • Self-starter and self-motivated

 

 Required Education & Experience:

  • 2+ years of hotel industry experience
  • Hotel management experience is preferred
  • Knowledge navigating and tracking within Salesforce is a plus

 

What we provide:

  • Paid vacation, holidays and sick days
  • Medical, Dental, and Vision Insurance Plans
  • 401K and supplemental insurance plan benefits
  • Paid gym membership, snacks, and organic fruit delivery
  • Free parking, free option for secure bike storage.
  • Discounted Wireless Service plans

Company sponsored events, holiday 

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What are Hotel Engine Perks + Benefits

Hotel Engine Benefits Overview

Hotel Engine is strongly committed to both its employees and its customers. Our company’s benefits and perks are designed to create an inclusive environment where team members can deliver great work consistently, celebrate diversity, collaborate with colleagues – and have fun at the same time.

Culture
Volunteer in local community
Employees receive two paid volunteer days per year, in addition to existing PTO and sick time.
Partners with nonprofits
Through our employee resource group, Engine4Everyone, we are looking to invest in organizations that focus on education and advisory services to women and/or minorities.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Hotel Engine has a diverse management team and supports an inclusive workforce. Our ERG Engine4Everyone plans to incorporate unconscious bias training into hiring practices and team development.
Mandated unconscious bias training
Engine4Everyone will incorporate unconscious bias training. Additionally, team development trainings broaden cultural awareness and include sessions focused on the diversity of individual experiences
Diversity employee resource groups
Engine4Everyone creates an inclusive environment where team members work together to develop policies and training, and identify workplace initiatives and community involvement opportunities.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Hotel Engine offers team members a Health Savings Account (HSA). Individuals can contribute up to $3,500 and families up to $7,500 per year.
Disability insurance
We offer short-term disability insurance, which covers up to 60% of pre-tax weekly earnings. The maximum weekly benefit is $2,000. There is optional voluntary Accident and Critical Illness coverage.
Dental insurance
Vision insurance
Health insurance
We offer multiple health insurance plans, including an option that covers 100% of an individual’s premium.
Life insurance
Pet insurance
Team members are eligible to enroll in voluntary pet insurance benefits.
Wellness programs
Go365 is an employee wellness program that incentivizes employees to make healthier choices and rewards them for taking steps to better health.
Team workouts
Mental health benefits
All employees (and their dependents) – whether enrolled in our health coverage or not – have access to our Employee Assistance Program (EAP), which includes mental health services.
Financial & Retirement
401(K)
401(K) matching
Hotel Engine's 401(K) matching launches in the first quarter of 2021.
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to 9 weeks of parental leave for the primary caretaker and 2 weeks of leave for the secondary caretaker.
Family medical leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Adoption Assistance
Our parental leave programs apply to team members who have adopted children.
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Hotel Engine offers unlimited PTO to our associates, and encourage them to take time off to recharge.
Paid volunteer time
Our employees receive two paid volunteer days per year.
Paid holidays
Paid sick days
Team members receive 40 hours per year of paid sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Breakfast Thursdays
Company-sponsored happy hours
Onsite office parking
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Hotel Engine offers team members the ability to attend job-related conferences and seminars.
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available

Additional Perks + Benefits

As an additional perk, team members can take advantage of hotel rate discounts on the Hotel Engine platform and receive $400 in travel credits to use on hotels of their choice each year.

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