Pinnacol Assurance does just one thing, and does it better than anyone: provide caring workers’ compensation protection to Colorado employers and employees. And while we may be a little biased, we believe that our work shapes communities and changes lives.

We have big hearts and love big ideas. We’ve been around for more than  100 years, but don’t let that fool you. Pinnacol is committed to taking care of Colorado employers and workers in the most innovative ways. We celebrate continuous improvement, new ideas, compassion, teamwork, integrity and excellence.

With our number one priority to keep everyone safe, along with the heart of Pinnacol’s “culture of caring” to do what is right and not what is easy, we’re currently having our team members work from home. But we’re still making time for fun with virtual events like virtual painting classes, virtual yoga and Zumba classes, and virtual happy hours!

What you’ll do:

The Provider Network Management (PNM) department acts as the liaison between internal departments and external customers by promptly identifying and resolving provider and vendor issues and responding to inquiries. Additionally, the department is responsible for the oversight and management of Pinnacol Assurance’s SelectNet PPO and vendor contracting functions. 

The Contract Coordinator will support both the provider and vendor contracting functions executed within the PNM department in an effort to meet the contracting and relationship management needs of the organization and will assist in various projects to support the maintenance of the provider network.

This person will work collaboratively with the Healthcare Contract Specialist 

1. Support provider contracting efforts.
2. Assist with maintenance of provider and vendor contract databases, ensuring accuracy and integrity.
3. Assist in the creation and maintenance of the contract templates.
4. Provide general administrative support to the contract management function.

What you can expect:

• Assists in preparing amendments, contract templates, and other materials in connection with the contracting process.
• Ensure all required documents and information are received and validated for the vendor file.
• Maintains the tracking system in Salesforce for contracts and related documents/correspondence.
• Communicates internally with key stakeholders, including and not limited to Provider Relations, Credentialing, Medical Payment|Audit, Claims, Medical Case Management and other departments as necessary.
• Assists in maintaining a process for communicating new contracts, contract terms, and directory updates with the Medical Case Management and Claims department, MOHS and other applicable departments.
• Maintains effective working relations with SelectNet providers, vendors and medical groups.
• Participates and may lead training for internal staff regarding contracting efforts, needs and process.
• Responsible for monitoring and maintaining contract electronic files.
• Provide Tier II support for PNM ACD Line- serving as primary contract for internal and external inquiries, ensuring professional and timely response in accordance with established departmental metrics.
• Provide support for medical payments queue requests and updates to vendor records in accordance with established departmental metrics.
• Maintain and ensure strict confidentiality of  provider-specific information and files.
• Contract education for internal and external customers 
• Contract component maintenance
• Assist Provider Network Operation Coordinator with some tasks including working the bill queue
• Attend staffing with Contract Specialist, Legal, Quality Control Analyst, etc. 
• Provide coverage for the following disciplines: Provider Network Operations Coordinator, Physician Advisor Program, Credentialing Coordinator and the PNM ACD line.
• Perform other duties as assigned to meet business needs.

What you need to be successful:

• Prior experience working in a provider organization or managed care plan is preferred.
• Contract drafting and maintenance experience strongly preferred.
• Ability to communicate effectively; knowledge and application of English grammar including composition, editing and proofreading skills.
• Proficient with Google Workspace and MS Office 
• Salesforce knowledge and proficiency is preferred.
• Polished professional with the ability to communicate effectively with professionals at all levels of the organization.
• Ability to produce accurate and precise work; to detect and resolve discrepancies, and meet deadlines.
• Ability to effectively work independently and part of a team.
• Strong organizational, time management and project management skills with multi-tasking abilities.

We can’t do our work without people like you.
Our employees are extraordinary and committed to making a difference. Here’s some of the ways we show our appreciation.

• Our benefits go beyond the basics. You’ll get to choose from diverse benefit offerings for medical, dental and vision.
• We care about each other. We enjoy a positive, collaborative work environment. We are hard workers and high performers.
• We love who you are. Pinnacol is on a journey to embody diversity, equity and inclusion. We’re committed to creating a culture that deeply values differences, where everyone feels like they belong.
• Take a day (or 20!) off. Enjoy 20 paid days off your first full year plus 9 paid holidays.
• Take care of yourself. Sign up for unique wellness programs, including on-site, company-paid fitness facilities and classes
• Get your learning on. We promote a learning culture to help you master your current job and cultivate the skills of the future through a variety of on-site, online, and off-site professional development opportunities.
• Give back and get paid. Through our employee volunteer program, Pinnacol in Action, employees receive paid time off to volunteer with Colorado nonprofits.
• Share in our success. You’ll have the opportunity to earn a quarterly incentive, up to 20 percent of your annual base salary, when your team exceeds their goals and objectives.

When we find the right person, we try to put our best foot forward with an offer that excites you. We consider what you’d like to be paid, the skills and experience you bring, what similar jobs pay in the Denver area and make sure there’s equal pay for equal work among those you’ll be working with. When meeting the requirements, the minimum of what you can expect for this position is $22.61/hr. The actual offer will vary depending on the candidate's skills and competencies.

Want to love your work? Apply today!

Pinnacol is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].