Head of Operations

| Greater Denver Area | Hybrid
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We are Artifact Uprising, a high-growth company focused on superior quality, technology and elevated design. We are redefining the way a new generation of consumer brings their photos off their device and into their life. Our products have been featured and used by Oprah, Brene Brown, Joy Cho, Goop, Vogue and In Style. But we are just getting started. We attribute our success to a workplace that empowers its people to tackle tough problems, move fast and think outside of the box. Through this, we foster a company culture that is always growing, always reaching, and always looking to see things differently.

If this role is for you, you’ve dreamed of the opportunity to roll up your sleeves and take a profitable, fast-growing company from eight to nine figures in revenue (in the next 3 years). You see the idea of leading a company day to day toward 50%+ YOY growth rates as an adrenaline rush. You know that to achieve these results, a company must be excellent at operational efficiency, communication, prioritization, and implementation...and you are the person who can develop and implement those systems. You can jump from P&L forecasting and evaluating key strategic bets to communication planning and management training to implementing a legal review process and everything in between. You blend your drive for results with a passion for great organizational design and personal development. You care deeply about scaling a company culture of starting with the customer, being radically candid, being a self-starter, taking ownership and elevating those around you. Your former reports say things like “their approach to career pathing and personal development was amazing!”. You know how to be a chief project manager, ensuring cross-team initiatives deliver on time while leading through both direct management as well as influence. You can do all of the above while also spearheading the implementation of new business partnerships and critical business initiatives formed by the CEO and taking them across the finish line.

Although not directly underneath your leadership, you love supporting the digital product and growth teams, as you know it will lead to high impact growth through user acquisition, engagement, product adoption, and retention. Partnership with these teams allows you to mix your analytical, creative and leadership talents.

Finally, you know your job is done when Artifact Uprising is a household name with innovative products you see regularly in your friends and colleagues homes.

About You

  • You have deep experience in operational leadership roles with P&L ownership at high growth companies.
  • You’ve directly led teams of 15+ members and helped both direct reports as well as cross-functional teams scale and organize to achieve new performance levels.
  • You have a proven track record of developing and executing both short and long term cross-functional growth strategies that resulted in aggressive financial trajectory changes.
  • You have experience motivating an entire company to engage with and execute on a larger vision.
  • You can use financial and operational analysis to successfully lead a leadership team through the development of a short and mid-term strategy creation.
  • You’ve led the operations, finance and HR/POps functions and have had success with optimizing organizational structures to unlock efficiencies.
  • You can instill a data-driven culture as well as a framework where KPIs and success definitions are defined, shared, reviewed and iterated on regularly throughout an organization.
  • You have change management experience and have successfully led a company through a cultural shift towards aggressive growth.
  • You’ve implemented legal management processes.
  • You can lead the growth and development of a culture that promotes a psychologically safe work environment, trust amongst the leadership team, open communication and high performance.
  • You can create an agile framework for intake & prioritization of cross-functional business opportunities as they arise.
  • You’ve successfully spearheaded the implementation of new business partnerships and critical business initiatives.
  • You've created and implemented frameworks for regular company-wide performance reviews as well as growth pathing for employees that are used regularly.

Artifact Uprising® is a Colorado-based company that creates premium quality, customizable photo goods for your digital photos. Driven by the belief that everyone has a story to tell, the company is known for elevated design and thoughtfully sourced materials. Signature products include the Layflat Album touting ultra-thick pages and foil-stamped covers, textured matte Everyday Prints, and a line of customizable frames.

 

Job Perks

Health, vision and dental insurance for families, flexible vacation policy, gym reimbursement, 401(k) matching plan and commuter benefits.

 

Why Artifact Uprising?

Creative Freedom

We value the creative process and look to our employees to speak into Artifact Uprising products, identity and approach – regardless of position or title. We look for driven people who demonstrate initiative to take the company to the next level.

 

The Working Life

We strive to create a workplace where everyone works hard but also has the flexibility and balance to enjoy life outside of the office.

 

It Won’t Be Boring

We are a small company with big ideas - and we recognize it will take every last one of us to reinvent the way brands approach business. We believe a good workplace empowers its team to rise to new challenges, expand their skill sets and think outside of the box. Through this, we foster a company culture that is always growing, always reaching, and always looking to see things differently.

 

Interested in this position?

Tell us why you want to work at Artifact Uprising and what we should know about you.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • SeverlessFrameworks
    • MySQLDatabases
    • RedisDatabases
    • DynamoDBDatabases
    • LookerAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • DocuSignCRM
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management

Location

We are located in the up-and-coming Sunnyside neighborhood in Denver. Our office is surrounded by great local restaurants, bars, and coffee shops.

An Insider's view of Artifact Uprising

What’s the vibe like in the office?

What stands out to me is the people. The A|U team exudes positivity and enthusiasm, and their passion for our work is infectious. Everyone I interact with is not only professional but also genuinely friendly, which has created a fun and enjoyable work environment.

Rhett

Data Analyst

How do you collaborate with other teams in the company?

At Artifact Uprising we rally around our shared business goals. As a result, we have cross-departmental teams that determine how we achieve those goals. These groups become incredibly collaborative and spur conversations that have an impact on the business far outside the anticipated outcome.

Morgan Kois

Marketing Director

How has your career grown since starting at the company?

I was looking for a change when I found Artifact Uprising and jumped on board as a seasonal holiday employee. Since then, I’ve had the pleasure to grow with the company on our Customer Experience Team and more recently on our People Operations Team.

Alex

Director, People Operations

How do your team's ideas influence the company's direction?

In Operations, we pride ourselves on being positive, yet realistic, to ensure that everyone across the organization understands what is feasible from a production standpoint while also challenging ourselves through innovation. We drive change by ensuring we are subject matter experts on our production processes & our long-term Operational strategy.

Kira

Director of Operations

How does the company support your career growth?

I joined AU following a career change and have since had the opportunity to learn about all aspects of the business, from customer service, to digital product, to growth and marketing. It’s been fun and exciting to be a part of such a fast-growing business and tight-knit team. I feel appreciated for my hard work and look forward to what's ahead!

Eliza

Product Manager

What are Artifact Uprising Perks + Benefits

Artifact Uprising Benefits Overview

At A|U, we understand that it's important to take care of our employees inside and outside of the workplace. That's why we use a comprehensive benefits and perks program for our team that meets the needs of today's employee.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Hybrid work model
In-person all-hands meetings
Employee awards
Remote work program
Diversity
Documented equal pay policy
Mandated unconscious bias training
In 2020 we completed an unconscious bias training for our employees and will continue to invest in trainings to make our workplace welcoming and inclusive.
Mean gender pay gap below 10%
Hiring practices that promote diversity
We run all job descriptions through a decoder to make sure our language isn't biased towards a certain group of people.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Can contribute up to the annual IRS limit.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
New to 2021, we are offering membership to the Headspace app to ensure our employees have the resources they need to help balance work and personal life.
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Artifact Uprising sponsors family oriented events annually.
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Artifact Uprising hosts company outings Monthly.
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Fitness stipend
Mother's room
Professional Development Benefits
Job training & conferences
Artifact Uprising offers employees professional development opportunities like Annual individual budget for training, The ability to attend job related conferences and seminars.
Lunch and learns
Promote from within
Continuing education available during work hours
We conduct a yearly "hack-a-thon" that allows everyone in the company to step back from their day-to-day to work on new and exciting problems & ideas. Cross-functional work & learning new skills.
Online course subscriptions available

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