Head of Operations Engineering

| Greater Boulder Area
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Our Company:
PopSockets LLC, based in Boulder, Colorado, designs, manufactures and sells innovative lifestyle products. Our flagship product, the PopSockets grip, was invented by philosophy professor David Barnett, with the first grip sold on PopSockets.com in 2014. We’ve since sold more than 200 million grips and expanded our portfolio to include a broad range of empowering, expressive, and fun products. We aim to build an Eternal Positivity Machine—an adaptable global brand that makes an increasing positive impact on the world every year.

The Role:

You will be expected to identify and lead internal/external stakeholders and resources to develop projects and milestones that improve the company’s Operations Engineering and our ability to support our growth as a sustainable global brand. You will set direction, outline initiatives, measure progress as needed and work cross functionally to enable a transparent view of parts and finished goods status. You will ensure projects are completed on time with the highest possible quality. The ideal candidate will inspire the team in new ways of doing things that mesh with the future of the company. You will be expected to develop current processes into a set of best practices for the company. The mission of the Ops Engineering function is to enable our future. This position is located at our headquarters in Boulder, CO. Works with the following: C suite Leadership: Operations, Finance, Marketing, Sales. Peers: VP OPS, VP Sales, VP Engr, VP Marketing, Financial Comptroller, Director Product Management, Director Project Management, Director of Materials. One level down: Planning, Purchasing, Department heads in the company across geographies.

Responsibilities

  • Management of tactical and strategic, end-to-end Operations Engineering processes and subsections:
  • US: Boulder prototype shop, Printing, Tooling, Distribution/ Configuration, Automation, and Quality.
  • China: New Product Introduction (NPI), Production/ Process Engineering, Supplier Quality Engineering (SQE).
  • Manage supplier product introduction and manufacturing processes to ensure cost reduction, develop sustainable materials and processes, constantly improving quality, closed loop corrective action and strategic direction.
  • Develop a strategic direction and tactical competence for automation as part of our business model in production, logistics, and distribution.
  • Staff, mature, and LEAD the Operation’s Engineering team, and supporting organizations, in the company.
  • Plan Capacity and tooling needs. ROI on capital investments. Organizational structure and staffing.
  • Source Technical interface and day to day management of supply base / suppliers.
  • Work cross-functionally wth engineering and documentation teams on product sourcing, development, and documentation and production.
  • Achieve, track, and improve product cost targets and cost reductions designed by Operations Engineering and Suppliers.
  • Make & Manage supply base / suppliers capacity against forecasts and supporting purchase orders.
  • Integrate suppliers’ needs, processes, capabilities, and venues to determine best sourcing decisions to optimize landed costs.
  • Maintain / improve quality levels. Deliver & Ensure the manufacturing base is structured to enable on time fulfilment. 
  • Returns- Work with the company’s Quality and Support Organization in ensuring closed loop corrective action on field failures. 
  • Systems - Work with Technology and Ecom to ensure the company has the systems and data attributes to analyze sales and products requirements to optimize the functions above.

Requirements

  • 15– 20 years of engineering experience in a manufacturing environment, including: 7 to 10 years of experience in production in a technical product line.
  • 5 years of experience in consumer products production; preferably in electronics, injection molding, assembly, and test.
  • Demonstrated leadership and supervisory skills
  • Experience in sourcing with overseas and leading an existing overseas team.
  • Bachelor's degree in engineering. An MBA is a plus.
  • Working knowledge of statistical process control, experience in a production environment, experience in injection molding, decoration, and electronic assembly
  • Strong organizational, decision-making skills, and ability to communicate effectively in written and oral form.
  • Has to be a decisive and inspirational leader for the group.
  • Must understand enough about engineering the product and making the products to hold your own in a technical discussion internally or externally.
  • Experience in the manufacture of Consumer Products or their parts is a must.
  • Responsible for production, its processes, their control and the people doing the job. This person needs to think globally, sustainably, internally, and externally.
  • PopSockets is a demanding place to work. This person has to “wanna get it done better.” Getting the job will be the easy part. The workforce in the organization, current and future, is and will be, inexperienced. The company needs an able teacher and mentor

Pay range: $140,000 to $180,000

PopSockets is dedicated to the practice of equal opportunity employment. We prohibit unlawful discrimination against applicants and employees on the basis of age, race, sex, sexual orientation, gender identity, religion, national origin, disability, military status, genetic information, color, creed, ancestry, or any other status protected by applicable federal, state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of interfering with an individual’s work performance, or creating an intimidating, hostile, offensive, unsafe or otherwise non-welcoming work environment. This policy applies to all employees, including managers, supervisors, co-workers; and non-employees such as customers, clients, vendors, consultants, etc.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • RubyLanguages
    • SqlLanguages
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • Power BIAnalytics
    • NAVAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • SolidWorksDesign
    • InDesignDesign
    • FigmaDesign
    • PremiereDesign
    • After EffectsDesign
    • Cinema 4DDesign
    • ProToolDesign
    • BasecampManagement
    • SmartsheetManagement
    • TrelloManagement
    • HubSpotCRM
    • KlayvioEmail

Location

We're just outside Downtown Boulder (no traffic!) in a gorgeous, newly built and designed office with terrific mountain views!

An Insider's view of PopSockets LLC

How does your team reward individual success?

We have an internal bonus system that allows everyone to reward each other with points that you can then convert for real world rewards including everything from gift cards to your favorite stores, Amazon, discounted travel and more.

Katie

Sr. HR Manager

How do you collaborate with other teams in the company?

Our office is designed to foster collaboration. There are comfortable meeting areas around every corner, and an open office plan. Even a walk to grab some coffee often results in multiple, impromptu meetings. All of our conference rooms are equipped with huge screens that allow us to stay close with everyone offsite as well.

Andrea

Lead Recruiter

How does the company support your career growth?

Because we're growing so quickly, you don't have to wait for a role to open above you to advance. We welcome new ideas and perspectives, and people are able to grow, develop and advance at their own rate. Want to expand your role? Tell us how!

Julia

Recruiter

How do you empower your team to be more creative?

We work very hard on recruiting in order to bring in passionate people with good ideas, and then let them run. You won't run into the excuse of "this is the way we've always done things". We want change, and growth and innovation, and trust in our people and their skills to get us there.

Jen

Associate Design Director

What are PopSockets LLC Perks + Benefits

PopSockets LLC Benefits Overview

Employees are valued at PopSockets. We provide a number of perks and benefits to show we care and are always looking for ways to do more for our employees. We provide a dog-friendly office, stocked with snacks and high end coffee and tea options. We have a fully stocked bar with a view of the mountains. We offer competitive benefits and 4 weeks of starting vacation time, in addition to time off each year for volunteer opportunities.

Culture
Volunteer in local community
PopSockets Employees are offered two paid volunteer days. Our Manager of DoGoods works directly with local nonprofits we can support as a company. Volunteer opportunities are coordinated quarterly.
Partners with Nonprofits
PopSockets partners with more than 100 nonprofits—large and small—through Poptivism, our unique give back program. Over the past three years, we have contributed more than $3 million to charity!
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
PopSockets has a flexible spending account
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
We offer Cardio and Yoga classes three days per week!
Retirement & Stock Options Benefits
401(K) Matching
We contribute 3% of of an employee's annual gross pay to their 401K
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
We provide an option to create a dependent care account
Generous Parental Leave
We provide 12 weeks paid paternal leave for employees who have been here 6 months.
Flexible Work Schedule
PopSockets provides employees with a flexible work schedule that includes Flexible start and end times.
Family Medical Leave
Company sponsored family events
PopSockets sponsors family oriented events throughout the year.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
We love our snacks at PopSockets. We also offer plenty of tea, coffee and beer on Tap. We also have our own Bevi machine!
Some Meals Provided
Bagles and Donuts every Wednesday and Breakfast burritos the last Friday of the month!
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Softball, Soccer and more!
Fitness Subsidies
We offer thrive pass, $50 per month toward the wellness activity of your choice.
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Customized development tracks
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