Facilities and IT Manager

| Greater Denver Area | Hybrid
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Wowza Media Systems is looking for a Facilities and IT Manager responsible for managing the safe and efficient operation of Wowza’s office, as well as managing the secure and effective implementation and maintenance of our company’s computing needs. We are looking for someone to be personally invested in ensuring that Wowza’s information infrastructure is appropriately, effectively, and securely, meeting our needs, and aligned with industry’s best practices.

What you will do:

For starters, you will conduct a complete systems, access, inventory, and security audit, identify opportunities and vulnerabilities, and recommend then implement strategic solutions. You will also identify and implement best practices to control and secure both our physical property and our electronic information. This person will oversee the day-to-day facilities and IT operations, maintenance and support required to provide a safe, secure, effective, and efficient workplace and technology infrastructure.

Additional Responsibilities:

  • Ensure stable, scalable network reliability, plan for future network needs and identify solutions to satisfy needs
  • Audit systems and assess their outcomes
  • Manage all aspects of facilities management for office, including vendor relationships, maintenance, alterations, build-outs, and general cleanliness of office
  • Manage internal helpdesk support for on-site and remote employees, while maintaining a high level of responsiveness and reliability
  • Recommending standards and purchasing equipment for new and existing Wowza employees, office space and meeting rooms.
  • Preserve assets, information security and control structures
  • Establishing and maintaining an IT asset management / inventory tracking program
  • Identify problematic areas and implement strategic solutions in time
  • Evaluating, recommending, implementing and administering 3rd party software tools and services according to best practices
  • Design, develop, implement, coordinate and document systems, policies and procedures
  • Hiring necessary personnel as necessary, to help carry out the above tasks

The ideal candidate will have:

  • A minimum of five years of experience in a similar position, or 7 years of solid individual contributor experience demonstrating measurable growth
  • Experience working in an IT role in a Mac environment
  • 5 years of experience managing and troubleshooting networks
  • Organization and prioritization skills are a must
  • Demonstrated ability to think strategically, problem solve, and manage multiple projects and tasks concurrently
  • Proven ability to effectively lead, inspire, set expectations, and hold people accountable
  • Excellent interpersonal skills, ability to communicate effectively with staff, vendors, internal customers, and influence decision-makers throughout the organization
  • Positive, can-do attitude and willingness to do whatever it takes to ensure the facility and IT needs are met for this high-functioning energetic environment, and can hold their own with highly technical colleagues

Who we are:

Wowza Media Systems, the global leader in live video streaming technology, is looking for an individual to join a fast-growing SaaS and software company that is at the center of video streaming industry. You will be working on the front edge of innovation with companies like NBC Universal, Harvard University, SpaceX, NASA, Facebook, and the International Olympics Committee. We have been in business since 2005, won numerous industry awards, and have products deployed in more than 170 countries. As a result, we are growing rapidly and building out our teams, services, and infrastructure.

What we love about working for Wowza:

  • Million Dollar Views of the Mountains, Denver Metro, and Live Buffalo!
  • Strong benefits package including Health, Dental, Life & Disability Insurance, PTO and 401k match
  • An appetizing kitchen stocked with food and drinks…. dog treats too!
  • The ability to work with amazing clients and partners such as ESPN, Walt Disney, Facebook, US Air Force, and Amazon
  • Gym Discounts to satisfy that urge to move
  • Spacious office with state of the art equipment
  • Success based compensation that rewards performance!

This is a great opportunity to join an innovative, successful industry leader that is passionate about our customers and has a track record of delivering results.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ElixirLanguages
    • jQueryLibraries
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • ExpressionEngineCMS
    • HubSpotCRM
    • SalesforceCRM
    • SurveyMonkey Email
    • SlackCollaboration
    • ZoomCollaboration

Location

Our new office is located directly in heart of BelMar with tons of great amenities in the office as well as right outside the door in the Belmar complex! Steps away from many bars, restaurants, fitness studios and various shops tailored to a variety of needs!

An Insider's view of Wowza

How would you describe the company’s work-life balance?

Work life balance at Wowza is encouraged and appreciated! We have had discussions around how to take both mental and physical health breaks during the day. Wowza supports varying daily schedules and our unlimited PTO policy also allows employees to take time they need. I love working at Wowza because I am able to live a happy life at work and home

Elizabeth Koehler

Director, Security and Compliance

How do you collaborate with other teams in the company?

As Community Manager, it’s critical I communicate daily with several other teams to provide feedback from our customers. Several times a day, I will slack or have zoom video chats to share information and ideas with members from other Wowza teams like engineering, billing or sales to get answers I need for our Wowza customers around the globe.

Rose Power

Senior Community Manager

How does the company support your career growth?

Wowza empowers us, as employees, and as individuals, to use our skills and abilities to achieve Career Goals. They encourage, listen, observe, and understand us and our potential, as well as coach and assist in our development. I have personally experienced an amazing team of leaders and co-workers who have helped me grow.

Holly Swink

Customer Success Manager

What unique initiatives do you have that encourage innovation?

We have an ability or environment where we generate a lot of ideas and very few of those ideas actually work. I believe you have to fail enough times to understand how to succeed.

Matt Rossi

Sr. Director Business Operations

What are some things you learned at the company?

I learn something new every day at Wowza. The creativity of our clients enables us to develop end-to-end solutions in innovative ways. We harness their vision by delivering superior service and unmatched technology. Empowering my customers’ commercial opportunities is the most rewarding aspect of my role.

Kristen Calton

Enterprise Account Executive

What are Wowza Perks + Benefits

Wowza Benefits Overview

Wowza’s team works to connect the larger community with our passion for tech. From live-streaming graduation ceremonies for local schools to helping parents monitor their children in the NICU, employees can cultivate the same creative energy that first brought the company to life. We have a brand-new company headquarters office as well as remote employees across the US and around the globe. Our Denver-area employees work in a flexible-hybrid environment allowing for flexibility and work-life balance tailored to each individual Wowzan.

Medical, Dental, and Vision insurance available 1st day of employment

Generous Paid Time Off

401(k) with strong company match

Dependent Care Flexible Spending Account

Employer Paid Basic Life Insurance and AD&D

Voluntary Life Insurance (Employee/Spouse/Child)

Parental Leave

Short-Term and Long-Term Disability

Training & Development

Employee Assistance Program (EAP)

We also do great team picnics and other events to keep our employees connected. Wowza is committed to creating a diverse and inclusive environment for all people to thrive in. Wowza has an awesome culture with some really fun people solving challenging problems for our customers!

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Nationwide pet insurance to help Wowza's fury employees stay well!
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Sabbatical
Wowza offers full-time employees with five years of continued service the opportunity to take a four-week paid sabbatical.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Employees get free lunch on Friday and tons of snack and drinks.
Company-sponsored happy hours
Onsite office parking
Free parking!
Pet friendly
Wowza's pet policy is dog friendly daily.
Relocation assistance
Fitness stipend
Take advantage of the discounted rates at select Belmar fitness studios
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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