Enablement & Training Manager at Healthgrades

| Greater Denver Area | Remote
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Healthgrades is focused on providing trusted information that helps consumers and providers make meaningful connections. We're looking for a dynamic individual with a passion for learning and helping sales professionals maximize their success. As part of the broader Healthgrades Learning Enablement team, you will ensure Customer Success Directors are well-equipped with the content, training, knowledge of available resources, and core curriculum necessary to be effective in having the right customer conversations to drive success and adoption in a dynamic environment. As an Enablement & Training Manager, you will build programs for new hire sales onboardings, product training, and integrated solution sales training, as well as provide a variety of additional resources to support the sales team throughout the buyer’s journey. 

What You Will Do:

  • Serve as a bridge between product, sales leaders and marketing stakeholders to develop new and ongoing sales training and learning curriculum for Healthgrades’ Solutions & Services
  • Consult with subject matter experts to design sales training sessions, create self-guided eLearning courses and certification programs, and create sales enablement resources and other job aids
  • Facilitate and/or lead live Zoom training sessions
  • Partner with other members of the Learning Enablement team to bring your programs into new hire onboarding and other sales training tracks
  • Develop and monitor performance frameworks for your programs
  • Develop creative and new approaches to make remote learning effective

What You Will Bring:

  • Bachelor's degree or equivalent experience
  • 3+ years of experience in customer success and/or enablement training at a healthcare technology company, with direct exposure to the customer success team and helping drive business outcomes
  • The ability to develop project plans with milestones and deadlines and work with multiple partners to completion
  • Experience integrating solution selling methodologies into product education and certification
  • Experience blending sales curriculum formats from self-paced to live/virtual role-play
  • Experience working with sales leaders to develop enablement plans to address their needs and measure success
  • Excellent communication skills with all levels of the organization, including peers, partners, sales executives, account managers, and customer success managers
  • Exposure to LMS, eLearning tools, and knowledge management platforms is a plus

Why Healthgrades?

At Healthgrades, we recognize that our people drive our greatest achievements. We are passionate about maintaining a fulfilling, rewarding and high-energy work environment while setting the stage for your continued success.

  • Purpose-Driven Business – we help people make more confident healthcare decisions
  • Changing the Game – dynamic, employee-focused culture with career advancement opportunities
  • Community Builders – partners of local charity organizations, matching gifts program, Go-Green efforts, and wellness initiatives

Compensation & Benefits

  • Salary: $95,000-$105,000 annually*
  • Bonus: up to 5% annually
  • 401(k) plan options
  • Medical, dental, and vision insurance, with HSA contributions for qualifying plans
  • Company-funded basic Life, AD&D, and disability coverage
  • Family planning resources
  • Subsidized wellness benefits
  • PTO plus paid holiday and volunteer time
  • Tuition reimbursement and learning & development programs

*Actual base pay will be determined based on qualifications and experience

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • JIRAManagement
    • SalesforceCRM
    • Oracle EloquaLead Gen

Location

Downtown Location - your favorite coffee shops, restaurants, breweries, and nightlife are all steps from the office, as well as transportation lines.

An Insider's view of Healthgrades

What are some social events your company does?

There are many opportunities to socialize, from ping-pong doubles to happy hours to volunteer outings. We also have monthly events such as Pizza Day, new hire socials and holidays to connect, win prizes, play games, or grab drinks. If you need a break from your desk, there are workspaces to lounge at with buddies and get the creative spark flowing.

Dan

Data Analyst

What's the biggest problem your team is solving?

Evolving consumer expectations are pushing doctors and practice owners to adopt convenient, on-demand delivery of services. Getting doctors to appreciate these changes and mature their business can be a struggle. We’re taking a data-driven, analytical approach to prove that meeting patients' expectations can be a big win for growing their practice.

Steven

VP, Product Management

What makes someone successful on your team?

Someone who is committed to continuous learning and knowledge sharing. Work becomes way more fun if you're willing to explore, test, learn, and iterate together!

Alli

Director, User Experience Design

What does your typical day look like?

I lead strategic development of data-driven marketing campaigns for our healthcare clients. The day-to-day involves a lot of problem solving, teamwork, and creative thinking from campaign development to market exit, and I'm motivated by new learning opportunities and collaboration each step of the way.

Lauren

Integrated Marketing Manager

What are Healthgrades Perks + Benefits

Healthgrades Benefits Overview

Our inclusive package offers flexible options customizable for everyone – no matter what your family looks like.

Culture
Volunteer in local community
Intracompany committees
Diversity
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Promote from within
Mentorship program
Continuing Education stipend
Online course subscriptions available
Customized development tracks
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