Education Coach (Admissions Advisor) at Guild Education (Greater Denver Area, CO)

| Greater Denver Area
Sorry, this job was removed at 5:19 a.m. (MST) on Saturday, September 15, 2018
Find out who's hiring in Greater Denver Area.
See all Operations jobs in Greater Denver Area
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Guild, the leading education benefits platform and one of Denver's fastest growing startups, is increasing economic mobility for working adults in America and providing education and support to help every student survive and thrive in the economy of tomorrow. Our platform helps employers offer education as a benefit to their employees by connecting employers' workforces with our network of nonprofit universities and education institutions that focus on serving the needs of working adults. And, our team of retention coaches helps each employee navigate the path back to school, providing individualized support from day one through graduation. In order to accelerate our growth and achieve our mission to serve 1000s more students, we've raised over $70 million from top tier investors including Felicis Ventures, Bessemer Venture Partners, and Redpoint Ventures (among other social impact and VC partners!). Now we’re looking to add an Education Coach (Admissions Advisor) to our team.

The mission of our Education Coaches (ECs) is to:

...guide students as they explore classes, programs and degrees in order to make thoughtful decisions about the next step in their educational journey. ECs are Guild ambassadors and trusted partners who believe in the power of education as they work with students to make transformational life decisions to use their education benefits and advance their professional opportunities.

As a Guild Education Coach, you will:

  • Prospect and engage with new student leads on a daily basis by responding to inbound connections and creatively sourcing leads from our existing database
  • Nourish relationships by learning about prospective students’ work and educational experience as well as their goals so that you can more effectively help them understand their benefits and paths to education (whether online classes, programs or accredited college degrees)
  • Own the outcomes of these initial conversations as key to the students’ paths forward as well as a critical component to Guild’s long term success
  • Push to connect with every single possible student from our employer partners - be enthusiastic about achieving or exceeding ambitious goals
  • Expertly navigate our internal contact strategy to communicate with students whether by phone, email or text
  • Develop and improve your consultative conversation approaches through feedback and call coaching, training programs, and collaboration with team members around best practices and insights
  • Support the students throughout the entire application and enrollment process in order to ensure a seamless, productive and positive experience with Guild
  • Ensure prospective students have a clear understanding of the skills, technology, and time commitment needed to be a successful student & working adult
  • Accurately manage your student pipeline and data in Salesforce

We hope you have:

  • Demonstrated ability to build relationships and trust with others quickly on the phone and via email or text
  • A data-driven mindset and the ability to use insights from qualitative conversations and quantitative metrics to build stronger relationships and achieve better results
  • Experience in admissions, enrollment, consultative sales or recruiting roles and a desire to apply those skills to help working adults pursue education
  • A willingness and self-driven motivation to step outside your role and contribute to projects and initiatives in our fast-growing startup environment
  • Resilience, openness and an ability to positively respond and adapt to frequent change
  • Ability to successfully accomplish goals driven by lead flow as part of a high-performing, metrics-driven team
  • A belief in our mission - this role is compensated on base pay, not incentive bonuses
  • Great attention to detail, making sure data is entered and accurate
  • Experience with Salesforce or a similar CRM

Guild Education believes that a diverse and inclusive team will contribute toward our ability to achieve our mission and will dedicate intentional effort to building a team that reflects that belief.

Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • TypescriptLanguages
    • serverlessLanguages
    • GraphQLLanguages
    • SalesforceLanguages
    • LambdaLanguages
    • GraphQLLanguages
    • KinesisLanguages
    • API GatewayLanguages
    • AppSyncLanguages
    • S3Languages
    • CodeDeployLanguages
    • TerraformLanguages
    • CloudformationLanguages
    • EMRLanguages
    • RedshiftLanguages
    • JenkinsLanguages
    • AnsibleLanguages
    • VagrantLanguages
    • RedisLanguages
    • MetabaseLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • HerokuFrameworks
    • CypressFrameworks
    • AWSFrameworks
    • CircleCIFrameworks
    • Auth0Frameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • SegmentAnalytics
    • HeapAnalytics
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • TrelloManagement
    • ClubhouseManagement
    • Google DocsManagement
    • AirtableManagement
    • MiroManagement
    • SalesforceCRM
    • LookerCRM
    • SendGridEmail
    • MarketoLead Gen

Location

Our downtown Denver office is easily accessible via public transportation, with plenty of restaurants in the surrounding area.

An Insider's view of Guild Education

What’s the vibe like in the office?

We're fast-paced and got a little bit of a startup vibe, so there's always plenty to learn from and grow!People are collaborative and ready to bring their knowledge, experience, and ideas to the table to make sure we're doing right by each other and our students.As hard-working as everyone is, you can also be rest assured we also love to celebrate!

Kendry

Bilingual Student Success Advisor

How do you collaborate with other teams in the company?

We're incredibly cross functional and believe heavily in developing and cultivating strong relationships not only with our external partners, but internally across and within departments as well. One of my favorite traditions is that each new hire at Guild is given a coffee card when they start to encourage them to grab coffee with others and get t

Annie

Partner Marketing, Employer Success

How has your career grown since starting at the company?

Since my humble beginning as a Guild Intern, I have had opportunities afforded to me that stretch me in ways that align with my values and push me to be a little uncomfortable while still having welcome support. I’m now in a position where I get to learn first-hand from experts that I don’t believe I was qualified for before working at Guild.

Paco

Senior Associate of University Operations

What kinds of technical challenges do you and your team face?

My team works on ensuring that new users can find what they need and engage with our platform easily. Many of the technical challenges we face involve scaling the early-stage version of Guild’s app into something more flexible for our next growth phase. We deal with the difficult (but fascinating!) tradeoffs of these decisions every day.

April

Software Engineer

What are Guild Education Perks + Benefits

Guild Education Benefits Overview

At Guild, we’re expanding opportunity for America’s workforce, and we’re committed to doing the same for our own employees by supporting them professionally and personally. Guild offers benefits and perks to support all employees and their families. From $0 medical premiums to a flexible parental leave policy to tuition assistance to company equity for all employees, we have something for everyone at Guild.

At Guild, we’re expanding opportunity for America’s workforce, and we’re committed to doing the same for our own employees by supporting them professionally and personally. Guild offers benefits and perks to support all employees and their families. From $0 medical premiums to a flexible parental leave policy to tuition assistance to company equity for all employees, we have something for everyone at Guild.

Wellness Support: At Guild, we truly value our employees and their emotional well-being. We are actively looking for ways to support our employee's mental health and that is why we have partnered with various programs as well as made your mental health copays accessible.

401(k) and Stock Options: We believe that providing employees with the opportunity to own a part of the company through stock options allows for financial success both at the company and individual level.

Culture
Volunteer in local community
Guild has a yearly "Guild Gives Back" day, where we provide organized volunteer opportunities to all our employees as well as a "12 Days of Giving" around the holidays!
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Guild has a highly diverse management team, with nearly 75% of employees reporting to female leadership.
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend

Additional Perks + Benefits

Modern Health

-Modern Health is an app available to all Guilders that centralizes certified personal coaching, digital courses and meditations, and licensed therapy. This service is available to employees only. This benefit includes:
6 free coaching sessions per year
6 free clinical therapy sessions per year
Unlimited access to digital content
Unlimited chat with coaches

Care.com - Parents and Pets

-Access to a premium Care.com membership for support with child care, elder care, pet care, and home care. Guild will also provide 10 emergency backup care to employees that find themselves without care unexpectedly.

Origin Financial Planning

-Financial wellness and education through Certified financial planners. These planners will work with you to give you the tools and guidance to meet your financial goals, from buying a house to learning about investments.

Guild for Guilders - Tuition Assistance

-Internal tuition assistance and tuition reimbursement opportunities to promote upskilling and mobility for employees within Guild and beyond.

Student Loan Reimbursement

-Up to $100/month in student loan reimbursement

More Jobs at Guild Education

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Guild Education's full profileSee more Guild Education jobs