Education Coach (Admissions Advisor) - Haitian Creole Speaker at Guild Education

| Greater Denver Area
Sorry, this job was removed at 4:06 p.m. (MST) on Tuesday, November 12, 2019
Find out who's hiring in Colorado.
See all Operations jobs in Colorado
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Guild is hiring for an Education Coach (Admissions Advisor) - Haitian Creole speaker to connect with prospective students to explain educational benefits and support them in their goals.

We are looking for dynamic individuals that have a passion for guiding students as they explore classes, programs and degrees in order to make thoughtful decisions about the next step in their educational journey. Education Coaches are Guild ambassadors and trusted partners who believe in the power of education as they work with students to make transformational life decisions to use their education benefits and advance their professional opportunities.

As an Education Coach (Admissions Advisor) - Haitian Creole speaker , you will:

  • Prospect and engage with new student leads on a daily basis by responding to inbound connections and creatively sourcing leads from our existing database
  • Nourish relationships by learning about prospective students’ work and educational experience as well as their goals so that you can more effectively help them understand their benefits and paths to education (whether online classes, programs or accredited college degrees)
  • Own the outcomes of these initial conversations as key to the students’ paths forward as well as a critical component to Guild’s long term success
  • Push to connect with every single possible student from our employer partners - be enthusiastic about achieving or exceeding ambitious goals
  • Expertly navigate our internal contact strategy to communicate with students whether by phone, email or text
  • Develop and improve your consultative conversation approaches through feedback and call coaching, training programs, and collaboration with team members around best practices and insights
  • Support the students throughout the entire application and enrollment process in order to ensure a seamless, productive and positive experience with Guild
  • Ensure prospective students have a clear understanding of the skills, technology, and time commitment needed to be a successful student & working adult
  • Accurately manage your student pipeline and data in Salesforce

You are a strong fit for this role if you have:

  • Must speak and write Haitian Creole
  • Demonstrated ability to build relationships and trust with others quickly on the phone and via email or text
  • A data-driven mindset and the ability to use insights from qualitative conversations and quantitative metrics to build stronger relationships and achieve better results
  • Experience in admissions, enrollment, consultative sales or recruiting roles and a desire to apply those skills to help working adults pursue education
  • A willingness and self-driven motivation to step outside your role and contribute to projects and initiatives in our fast-growing startup environment
  • Resilience, openness and an ability to positively respond and adapt to frequent change
  • Ability to successfully accomplish goals driven by lead flow as part of a high-performing, metrics-driven team
  • A belief in our mission - this role is compensated on base pay, not incentive bonuses
  • Great attention to detail, making sure data is entered and accurate
  • Experience with Salesforce or a similar CRM

About Guild:

Guild is increasing economic mobility for working adults by partnering with the largest employers in the country to offer education as a benefit to their employees via our marketplace of nonprofit universities and education institutions. Guild’s proprietary technology platform facilitates the administration of this innovative benefit and our team of coaches helps each employee navigate the path back to school, providing individualized support from day one through program completion. Fast Company recently named Guild as one of the World’s Most Innovative Companies and we've raised over $70 million from top tier investors including Felicis, Bessemer, Redpoint, Rethink EDU, Harrison Metal, Cowboy Ventures, Salesforce and Workday Ventures.

Guild Education is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • TypescriptLanguages
    • serverlessLanguages
    • GraphQLLanguages
    • SalesforceLanguages
    • LambdaLanguages
    • GraphQLLanguages
    • KinesisLanguages
    • API GatewayLanguages
    • AppSyncLanguages
    • S3Languages
    • CodeDeployLanguages
    • TerraformLanguages
    • CloudformationLanguages
    • EMRLanguages
    • RedshiftLanguages
    • JenkinsLanguages
    • AnsibleLanguages
    • VagrantLanguages
    • RedisLanguages
    • MetabaseLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • HerokuFrameworks
    • CypressFrameworks
    • AWSFrameworks
    • CircleCIFrameworks
    • Auth0Frameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • SegmentAnalytics
    • HeapAnalytics
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • TrelloManagement
    • ClubhouseManagement
    • Google DocsManagement
    • AirtableManagement
    • MiroManagement
    • SalesforceCRM
    • LookerCRM
    • SendGridEmail
    • MarketoLead Gen

Location

370 17th St., Suite 3600, Denver, CO 80202

An Insider's view of Guild Education

What’s the vibe like in the office?

We're fast-paced and got a little bit of a startup vibe, so there's always plenty to learn from and grow!People are collaborative and ready to bring their knowledge, experience, and ideas to the table to make sure we're doing right by each other and our students.As hard-working as everyone is, you can also be rest assured we also love to celebrate!

Kendry

Bilingual Student Success Advisor

How do you collaborate with other teams in the company?

We're incredibly cross functional and believe heavily in developing and cultivating strong relationships not only with our external partners, but internally across and within departments as well. One of my favorite traditions is that each new hire at Guild is given a coffee card when they start to encourage them to grab coffee with others and get t

Annie

Partner Marketing, Employer Success

How has your career grown since starting at the company?

Since my humble beginning as a Guild Intern, I have had opportunities afforded to me that stretch me in ways that align with my values and push me to be a little uncomfortable while still having welcome support. I’m now in a position where I get to learn first-hand from experts that I don’t believe I was qualified for before working at Guild.

Paco

Senior Associate of University Operations

What kinds of technical challenges do you and your team face?

My team works on ensuring that new users can find what they need and engage with our platform easily. Many of the technical challenges we face involve scaling the early-stage version of Guild’s app into something more flexible for our next growth phase. We deal with the difficult (but fascinating!) tradeoffs of these decisions every day.

April

Software Engineer

What are Guild Education Perks + Benefits

Guild Education Benefits Overview

At Guild, we’re expanding opportunity for America’s workforce, and we’re committed to doing the same for our own employees by supporting them professionally and personally. Guild offers benefits and perks to support all employees and their families. From $0 medical premiums to a flexible parental leave policy to tuition assistance to company equity for all employees, we have something for everyone at Guild.

Culture
Volunteer in local community
Guild has a yearly "Guild Gives Back" day, where we provide organized volunteer opportunities to all our employees as well as a "12 Days of Giving" around the holidays!
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Guild has a highly diverse management team, with nearly 75% of employees reporting to female leadership.
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
More Jobs at Guild Education36 open jobs
All Jobs
Finance
Data + Analytics
Dev + Engineer
HR
Marketing
Operations
Project Mgmt
Sales
Content
Content
new
Denver
Data + Analytics
new
Denver
Data + Analytics
new
Remote
Developer
new
Denver
Operations
new
Denver
Developer
new
Denver
Operations
new
Denver
Operations
new
Denver
Developer
new
Denver
Operations
new
Denver
Developer
new
Denver
Developer
new
Denver
Data + Analytics
new
Denver
Developer
new
Denver
Developer
new
Denver
Finance
new
Denver
Data + Analytics
new
Denver
Marketing
new
Denver
Data + Analytics
new
Denver
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Guild Education's full profileSee more Guild Education jobs