Director, IT Operations

| Greater Boulder Area | Hybrid
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Overview

LogRhythm is the pioneer in Threat Lifecycle ManagementTM (TLM) technology, empowering organizations on six continents to rapidly detect, respond to and neutralize damaging cyberthreats. Our TLM platform unifies leading-edge data lake technology, artificial intelligence, and security analytics in order to serve as the foundation for the AI-enabled security operations center. We are consistently recognized as a leader in the security intelligence domain and have been placed in Gartner’s SIEM Magic Quadrant for 6 consecutive years.

LogRhythm is looking for a Director, Global IT Operations who will lead the further evolution of our IT organization to an enterprise level on a global scale. Our current pace of growth demands that our infrastructure is maintained with cutting-edge technology, our processes continue to streamline and our staff are developed. The Director, IT Operations will be responsible for ensuring the availability, confidentiality and integrity of our information system data assets, wherever they may reside. This role will provide extensive and technical effective oversight of the enterprise’s operations through management of internal and external resources. You can enhance your career by leading these efforts and developing a team which plays a critical role in the internal operations of a fast-growing, global technology organization.

Responsibilities

  • Plan and manage IT staff in support of operations delivery in all areas including network engineering and administration, server engineering and administration, data storage and protection, cloud operations, messaging systems, voice systems, and help desk support and other services.
  • Provides sound fiscal management to budgets (capital and expenses) for the acquisition of equipment, maintenance, and services.
  • Enable a continuously learning environment for the IT department.
  • Direct and manage cross-functional projects while ensuring transparency to the organization about status and direction
  • Support the preparation of the security portion of the organization’s incident response, disaster recovery and business continuity plans for information systems 

Skills

  • 5+ years’ experience building and leading distributed teams within a corporate IT operations environment that supports 500+ global employees.
  • 5+ years of supervising help desk / service desk personnel
  • 5+ years of virtualization experience (VMWare/Hyper-V/AHV)
  • 2-3 years of hyper-converged storage technologies and public cloud technologies experience
  • In-depth knowledge of infrastructure & operations technology best practices including:
    • Environment controls
    • Infrastructure risk management
    • Security systems
    • Firewall technology
    • Backup power systems
    • Monitoring and alerting systems
    • ITIL
    • Capacity planning and forecasting

LogRhythm is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • PythonLanguages

Location

385 Interlocken Crescent #1050 , Broomfield, CO 80021

What are LogRhythm Perks + Benefits

LogRhythm Benefits Overview

LoGiving- We are dedicated to giving back and empowering our employees, customers, and communities.

Employee referral program- We know the best people know the best people.

Health- Benefits include top-of-the-line health insurance and a generously funded HSA.

Work life balance- We mean it. Flex time off, 12 sick days, 9 company holidays and company-sponsored volunteering opportunities. Oh and take your birthday off — it’s policy.

Culture
Volunteer in local community
Our employees participate in a number of volunteer activities every year, such as the Pedal 4 Possible charity bike ride and Boulder Open Space cleanups.
Partners with nonprofits
Every year, we run donation drives for Coats for Colorado and Community Food Share. We also participate in a number of other activities organized by our Logiving committee.
Open door policy
OKR operational model
Team based strategic planning
Flexible work schedule
LogRhythm provides employees with a flexible work schedule, including flexible start and end times.
Remote work program
Our remote work program includes full-time remote work for specific positions, as well as the ability for on-site employees to work remotely as needed.
Diversity
Dedicated diversity and inclusion staff
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
LogRhythm employees can contribute up to $2700 annually to their FSA for the 2019-2020 plan year.
Disability insurance
Disability insurance covers 60% of base weekly pay for short-term disability insurance and 60% of base monthly pay for long-term disability insurance.
Dental insurance
Vision insurance
Health insurance
LogRhythm provides health insurance benefits.
Life insurance
Life insurance is offered in $10,000 increments up to $1,000,000 or up to six times annual salary, whichever is less.
Pet insurance
LogRhythm provides access to pet insurance.
Wellness programs
LogRhythm's health and wellness programs include the bi-annual Biggest Logger competition and corporate discounts to certain fitness clubs.
Team workouts
LogRhythm's fitness offerings include an on-site gym, yoga classes, and the bi-annual Biggest Logger competition.
Financial & Retirement
401(K)
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
LogRhythm provides up to 8 weeks of parental leave (and 12 weeks of FMLA) for the primary caretaker and the secondary caretaker.
Family medical leave
Company sponsored family events
LogRhythm offers multiple family-oriented events every year, including Logtoberfest, Bring Your Child to Work Day, and Bring Your Dog to Work Day (DogRhythm).
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
LogRhythm offers paid sick days.
Office Perks
Commuter benefits
Company-sponsored outings
Company outings at LogRhythm include Logtoberfest and summer happy hours.
Free snacks and drinks
LogRhythm has fully stocked kitchens, including unlimited coffee, tea, soda, and sparkling water. There are also vending machines in each building.
Some meals provided
Company-sponsored happy hours
Happy hours are hosted on occasion .
Onsite office parking
LogRhythm offers employees free on-site parking.
Pet friendly
LogRhythm participates annually in Bring Your Dog to Work Day.
Recreational clubs
LogRhythm sponsors office sports leagues, including softball and hockey.
Fitness stipend
Onsite gym
Professional Development Benefits
Job training & conferences
LogRhythm encourages professional development, including by offering opportunities for on-site and virtual training.
Lunch and learns
LogRhythm hosts lunch and learn meetings for employees throughout the company.
Promote from within
Mentorship program
Our mentorship program includes leadership mentoring.
Online course subscriptions available

Additional Perks + Benefits

Flexible Paid Time Off, Birthdays required off. Yoga and Meditation Classes. Foosball, Ping Pong and Arcade Games.

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