Paladina Health is a Denver, CO- based company with one mission: to transform primary care. We believe that primary care physicians are capable of handling the majority of patients health needs and have a designed a model with a significantly smaller patient panel where our care teams have the time needed to build relationships with and truly understand and manage patients’ healthcare needs.

Launched in 2011, Paladina now has over 50 clinics across 11 states and is growing quickly.

About the Role

Paladina Health is looking for a Director of Clinical Quality to join our team. This individual will report to the Chief Medical Officer and work cross-functionally with our clinical leadership team, providers, and business leaders to drive excellent clinical quality and outcomes across the organization.  This role will lead the development of quality improvement strategies for the company. This person will join a fast-paced, innovative team that is passionate about using a data-based approach to help the organization make better, more informed healthcare decisions. 

Essential Duties and Responsibilities

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.

• Directs the development of a national quality plan and the integration of quality into the overall care delivery model.
• Evaluates industry best practices, medical research, and other resources to develop clinical programs and tools which facilitate and support quality, cost-effective care.
• Develops processes and tools to evaluate and identify clinical quality opportunities.
• Develops roadmaps and action plans to solve for identified opportunities. Work across functions to drive implementation. Leads the project management of new initiative including all aspects of planning and execution.
• Tracks program performance and results.
• Assures that all QI activities are relevant to the needs of targeted population.
• Identifies appropriate Accreditation Standards and lead efforts to meet requirements.
• Provides oversight to assure accurate and complete quantitative analysis of clinical data and presentation of results of data analysis.
• Works with both internal and external customers to promote understanding of health services activities and objectives and to prioritize projects according to corporate, regional, and departmental goals.
• Hires, trains, coaches, counsels, and evaluates performance of direct report/s.
• Develops and effectively present materials that communicate methodologies and findings to clinical and business audiences.
• Acquires expert knowledge of Paladina Health clinical and business processes as needed to support improved clinical quality and outcomes.
• Works to establish training programs to share best practices and support our teams in reaching our clinical quality objectives and cost-savings initiatives.

About You

• MS or advanced degree in a health care related field required.
• 5 years of management experience in a health care environment.
• Previous experience leading Clinical Quality team highly preferred.
• Previous experience working with industry quality standards (e.g. HEDIS) is required.

Desired Attributes

• Passionate about transforming the way healthcare is delivered
• An entrepreneurial spirit and a passion for creating and driving best practices in care and practice management
• Excited to work in an innovative primary care delivery model
• Demonstrated judgment and decision-making skills, especially in selling change
• Solution-oriented, dependable self-starter with solid ability to work in a team environment
• Ability to prioritize and execute tasks on time in a fast-changing environment; comfort with ambiguity
• Ability to build the trust and confidence of a wide range of stakeholders
• High level of attention to detail
• Pleasantly persistent approach