Director Client Development

| Greater Denver Area

In this consultative sales role as a Director Client Development, this individual will effectively leverage and strengthen existing client relationships while building new relations with client executive teams (C-Suite), Quality, Marketing, Physician Relations, Physicians and other relevant influencers & decision makers. Whether are clients want to build brand awareness, acquire new patients, manage a population or drive loyalty – we have consumer and patient engagement solutions to help meet their business objectives.

What you will do:

This individual will be responsible for sustainable and measurable client value with resulting retention and revenue growth via a consultative approach to:

  • Creative and strategic problem solving at accounts
  • Develop the strategies needed to help clients make informed decision through a consultative sales approach
  • Utilize forecasting and business analytical skills to take advantage of opportunities and to expand relationships
  • Build relationships and establish rapport with key decision makers including Marketing, Population Health, IT, Strategy, Clinical and C-Suite members within assigned client base
  • Develop and pitch client proposals and opportunities
  • Meet quarterly annual sales and retention goals
  • Work closely with internal teams to identify key strategies to maximize impact of client campaigns
  • Developing and executing individualized plans focused on business impact and competitive differentiation
  • Effectively blends the need to be a brand champion, a data expert, and a client consultant in order to maximize territory sales
  • Educating relevant stakeholders surrounding the comparative benefits, effective use, and deployment of HG’s scaled integrated digital/online marketing strategies and solutions
  • Increasing customer satisfaction, visibility, and client endorsement regarding the measurable results and tangible value of HG’s programs among key client stakeholders
  • This role will also provide strategic guidance in the areas of patient acquisition and retention, market development, digital marketing, quality transparency including benchmarking & measurement, competitive differentiation and physician relations strategies
  • Be a Customer Consultant. Analyze the customer’s use of the product and identify trends and success metrics by running reports with our data visualization tools. Share opportunities with customers for greater efficiency, optimization and ROI.
  • Prioritize and surface issues to Managers that may lead to client attrition risk
  • Be a Project Manager (even without the certification) to coordinate and influence internal and external teams to resolve escalated client issues.
  • Get curious, be proactive, investigate, create solutions, adapt, iterate, learn!

What you will bring:

  • Self-starter thriving on a high level of independent work
  • 5+ years of advertising and software client success and sales preferred
  • Familiarity working with complex health systems or large enterprise customers
  • Experience selling into Brands or Advertising Agencies is a plus
  • Ability to maximize sales calls and efficiently manage travel budgets
  • Microsoft Office (PowerPoint, Excel, Word)
  • Familiar with digital marketing metrics and reporting and Salesforce
  • Strong presentation, negotiation and consultative selling skills
  • Experience selling advertising and promotion programs to marketers
  • The ability to deftly navigate difficult customer conversations

Why Healthgrades?

At Healthgrades, we recognize that our people drive our greatest achievements. We are passionate about maintaining a fulfilling, rewarding and energetic work environment while setting the stage for your continued success. 

  • Meaningful Work – empowering consumers with data to make the right healthcare decisions for themselves and their families
  • Changing the Game - evolving, fast paced culture with career advancement opportunities
  • Community Builders- partnering with local charity organizations and wellness initiatives
  • Robust Perks – generous PTO, 401k contributions, tuition assistance, entertainment discounts & more!


Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • JIRAManagement
    • SalesforceCRM

Location

Downtown Location- your favorite coffee shop, restaurants, breweries, and nightlife are all steps from the office, as well as, transportation lines.

An Insider's view of Healthgrades

What’s the vibe like in the office?

The vibe is pretty chill; everybody dresses very casual, the newly designed office offers a lot of space for collaboration, great kitchens with free snacks and beer/cider/kombucha on tap. We also have 4-6 weeks of time off and flexible work schedules.

Regina

Program Management Director

What's the biggest problem your team is solving?

Evolving consumer expectations are pushing doctors and practice owners to adopt convenient, on-demand delivery of services. Getting doctors to appreciate these changes and mature their business can be a struggle. We’re taking a data-driven, analytical approach to prove that meeting patients' expectations can be a big win for growing their practice.

Steven

VP, Product Management

What makes someone successful on your team?

Good communication. Whether you are falling behind or cruising forward, being able to convey where you are and where you may need additional support really helps with productivity and learning.

Dan

Software Engineer

How do you collaborate with other teams in the company?

Even while working cross-functionally with several different teams, the multiple forms of technology in place make collaboration efficient – Zoom, Slack, Google Drive, etc. Our physical space is set-up nicely for face-to-face coordination with open office space, a big kitchen, and many meeting rooms. We also have plenty of quiet spaces.

Jamie

Senior Product Marketing Manager

What are Healthgrades Perks + Benefits

Healthgrades Benefits Overview

Our inclusive package offers flexible options customizable for everyone – no matter what your family looks like.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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