Moov Financial

We make money movement work for everyone so that businesses, merchants, and users can do great things with their money.

Remote

View Profile

Jobs//Remote//Operations//

Director, Card Program Operations

Sorry, this job was removed at 11:43 a.m. (MST) on Thursday, November 4, 2021

View 311 Jobs

Find out who’s hiring remotely

See all Remote jobs

View 311 Jobs

Apply

By clicking Apply Now you agree to share your profile information with the hiring company.

Save job

Location: Remote - USA

Company Description

At Moov, we’re empowering innovation by helping platforms and creators build payments solutions with ease and speed. We’re building a world-class product that simplifies the process of moving, storing, and accepting money. We believe that every software is becoming a payments company, and by equipping developers with the best tools we can tackle complex problems together.

We’re a 100% remote company with people from more than 16 states, and we’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. We embrace diversity, creativity, and equal opportunity.

Job Description

As Director of Card Program Operations you will get very comfortable with the programs Moov is proposing to bring to market as well as the existing support staff in place so that you can identify and document operational risks and mitigation plans. You will build and stand up a plan to support all programs which is a requirement of the sponsoring bank and defined by the rules around how this card program will function in the ‘wild’. Reporting to our Director of Card Services and Card Operation, you will be a key part of our company’s success and will be part of a scaling company.

As a member of our team, you’ll:

Have all duties related to ongoing support of card issuing programs
Know how to forecast effort, risks, program / product attributes and timing as it relates to supporting Moov’s card issuing programs
Have had experience with setting up 2-4 programs that are deployed at scale and were proven to have adequately supported these programs

Qualifications

10+ years of card issuing operational/program management experience
Sales and business development skill sets
Experience working in card issuing and specifically card program operations supporting requirements from sponsor banks, internal product and engineering teams
Project management, creating and maintaining Lucid charts for funds flows, data analytics and documentation creation and deliver
Strong analytical and communication skills
Overall ability to gather requirements, document them and communicate to all stakeholders
Leadership and the ability to work independently within a small, fast-paced team

Benefits Include

100% remote. We make remote-work work.
We match what you contribute to your 401(k) up to 5% of your salary
Generous parental leave
Competitive health, dental, and vision insurance plans
Unlimited PTO, paid holidays and sick leave
Learning stipend and a culture that encourages and promotes professional growth and development
Home office stipend
Ownership in the company via employee stock options
Culture of people helping people who give first, celebrate wins together, and embrace autonomy, transparency and trust
The opportunity to join an experienced and ambitious team passionate about solving customers’ needs and who love what they do
Partner with a community of 2000+ developers around the world, helping them focus on possibilities vs payments

Salary range: $175K-$185K based on experience, geography and other key factors

More Info

Moov is committed to building a supportive community which allows all people to contribute however they are best able to. We believe that our products are a mixture of creative and detail oriented work where people from all backgrounds offer unique insight.

Apply Now

By clicking Apply Now you agree to share your profile information with the hiring company.

Save job

Email For Later

loading ...

Emailed

By clicking Apply Now you agree to share your profile information with the hiring company.

Aaron Bell

Director of Engineering

STRONG TEAM BONDS

Building a solution while elevating one another

“The entire foundation of our company culture is based on trust,” said Bell, who added that trust is also central to the engineering team’s culture, which results in a collaborative, idea-friendly space. And just as the culture is built to encourage success, the technology — like open-source libraries and domain-driven architecture — is aimed at results. “Our success is having small, fast, autonomous services built by small, fast, autonomous teams. In short, we are in charge of our own destiny, and we are set up to deliver it really fast!” he said.

Everyone has great ideas, whether you’re a seasoned engineer or fresh out of school. We’ve created a space of trust where creativity, experimentation and failure are mandatory.

Josephine Roh

Senior Technical Writer

FOCUSED ON INDIVIDUALS

A culture that makes jobs work for employees

Count Senior Technical Writer Josephine Roh as one of the Moov team members who likes the latitude that remote work lends to the work experience. Thanks to the company’s remote model plus helpful flex PTO, Roh has moved multiple times across the country without it impacting her role. Throw in people-focused policies like Moov’s parental leave — which is huge for Roh, an expecting parent — and the workplace experience is elevated. “I’m thankful that I can continue to pursue growth both in and outside of work because of the people and policies at my company,” Roh said.

I have been able to continue growing in my career and doing something I love (writing docs) while also developing as a person.

Kola Awe

Senior Software Engineer

COLLABORATIVE CURRENCY

Work powered by strong teamwork

Kola Awe, a senior software engineer and team lead for Moov’s ledger team, described the autonomy and ownership granted to engineering teams at Moov as being beneficial to the technologists’ work. Additionally, Awe said that open and collaborative communication practices are central to success, like org-wide Slack channels, Google Drive and Notion document visibility and fluid access to repositories for engineers. “This means information, good or bad, isn’t siloed and everyone can see the impact of their work and contributions to the overall growth of the company,” Awe said.

We’re in that rare growth stage with unique scaling problems that engineers only encounter once in the lifetime of a company. There’s a lot of opportunity to learn and contribute in a fast-paced, engineering-first environment.

What are Moov Financial Perks + Benefits

Moov Financial Benefits Overview

We offer great perks like unlimited/flexible PTO, insurance coverage, home office stipends, killer swag, 401k matching, and more -- plus many fun ways to get to know our remote team.

Culture

Volunteer in local community

Partners with nonprofits

Open door policy

OKR operational model

Team based strategic planning

Pair programming

Flexible work schedule

Remote work program

Moov is a fully distributed team - currently in 25 different states and 3 countries. Work from anywhere you'd like and we'll help ensure you've got a productive at-home set up!

Diversity

Documented equal pay policy

Dedicated diversity and inclusion staff

Mandated unconscious bias training

Mean gender pay gap below 10%

Hiring practices that promote diversity

Partnerships with diversity-focused communities and recruiting platforms to help keep the pipeline filled with top tech talent from a variety of different backgrounds

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

We also have HSA where we will contribute $1,200 for employee or $2,400 for family per year.

Dental insurance

Moov covers 90% of our health and dental plans for employees and 75% for eligible dependents.

Vision insurance

Health insurance

Moov covers 90% of our health and dental plans for employees and 75% for eligible dependents.

Life insurance

We have Employer Paid Group Life and AD&D, along with Employee paid options up to $500K in coverage

Team workouts

Fun challenges, contest and sponsored races.

Mental health benefits

Financial & Retirement

401(K)

401(K) matching

Save for your retirement, and we'll pitch in what you do up to 5% of your salary. Begins vesting on day one.

Company equity

We put tremendous value on ownership in the company, so all employees are granted stock options which are on a 4-year vesting scheduled (25% after year 1, then equal vesting every month thereafter).

Employee stock purchase plan

Child Care & Parental Leave Benefits

Generous parental leave

There's nothing sweeter than a new baby, no matter how you become a parent. Take time to enjoy it!

Return-to-work program post parental leave

Vacation & Time Off Benefits

Unlimited vacation policy

Generous PTO

Take what you need PTO along with mandatory time off to ensure you're taking the time for family and recharging.

Paid volunteer time

Paid holidays

Paid sick days

Office Perks

Company-sponsored outings

Some meals provided

Occasional remote meals via Grubhub (or other) provided for Lunch and Learns, holiday virtual happy hours, etc

Company-sponsored happy hours

Monthly virtual team happy hours and geographical or team IRL meetups throughout the year.

Home-office stipend for remote employees

We provide the equipment and furniture needed for a productive home set up or the option for a monthly co-working space if working from home isn't your jam.

Professional Development Benefits

Job training & conferences

Lunch and learns

Promote from within

Mentorship program

Continuing education stipend

$1500 L&D stipend along with group course offerings and payments bootcamp for both Managers and ICs.

Continuing education available during work hours

We encourage our developers to spent at least 10% of their time contributing to or maintaining open sources projects or personal Githubs. Each employee also gets a $1500 annual learning stipend.

Online course subscriptions available

Customized development tracks

Paid industry certifications

View full list of perks + benefits

Photo Gallery