Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

How you'll make an impact

You are a leader at the intersection of product and engineering management. You’ll maintain an environment in which your team can do their best work predictably and sustainably. You’ll make sure the team has all the information they need and the right feedback loops in place to discover and deliver valuable, usable, and buildable outcomes. You’ll help your team learn and improve, making local discoveries global. You’ll look after the health of your team and their products, aiming for resilience.

What you'll do

• Drive a culture of engagement and improvement, making sure the team understands how they help our customers and our business achieve great outcomes.
• Talk with all appropriate areas of the organisation to understand the inputs, outputs, and feedback loops in your team’s value stream.
• Make sure your team understands and adheres to modern engineering practice in line with organisation objectives.
• Build and maintain a positive and constructive relationship with the product owner to ensure the delivery pipeline is flowing at a predictable and sustainable pace, raising and addressing blockers as appropriate.
• Ensure the health of all the team’s products is well understood by the team, discoverable by the wider organisation, and able to be addressed should problems occur.
• Ensure the health of your team is monitored, that all members of your team are empowered to raise ideas and concerns, and that everyone contributes to improvements in how the team works together.
• Ensure that your own stream of work is sustainable, delegating where appropriate, and asking peers and your manager for help.
• Spend a proportion of your time improving your knowledge and skills in line with goals set with your manager.
• Meet regularly with your reports, drive each of your people to become the highest performing version of themselves they can be, using a variety of techniques which may include performance feedback, career development, coaching and mentoring.
• Spend a proportion of your time on people-focused tasks, including recruitment, leave and expense approvals and management.
• As needed, review and manage performance, remuneration and facilitate any remedial actions.

What you'll bring with you

• Passion for helping people fulfil their potential
• Transparent communication style
• Building effective relationships
• Coaching and mentorship
• Diplomacy
• Can self-manage and set priorities
• Growth mindset
• Empathy for others
• Pragmatic decision-making skills
• Strong collaboration skills
• Resilience to lean into challenging situations
• Prior leadership experience preferred
• Understanding of modern software delivery practices
• Understanding of modern product delivery practices
• Experience with agile practices

What does success look like?

• Your team builds products that customers love and which achieve the intended business outcomes.
• Your team is highly engaged – everyone has a strong sense of purpose and feel they’re contributing to making a positive difference in the world.
• You and your team maintain a predictable and sustainable delivery pace, reflect on practices and delivery, and constantly try to make improvements.
• Your reports grow in their responsibilities, capabilities, and contribution to their team and wider in the organisation

Flexible Working

Xero is continuing to grow and so are the opportunities to join us!

You can choose to perform this role:

In one of our #beautiful offices (Melbourne, Sydney, Canberra, Brisbane)

Flexibly, through a hybrid of in office and remote working styles

Permanently Remote

As a permanent remote worker at Xero we want to ensure you are getting the same #beautiful employee experience as our in-office Xero’s. Permanent remote Xero’s will benefit from a virtual ergonomic work assessment and funding to assist with the improvement of your at home work setup. Xero will also fund up to 4 trips a year to your most relevant region Xero office. You are part of our #team and we want to see you thrive!

Why Xero?

At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.

Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.