Deal Management Coordinator
Company Description
Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Position Description
A successful deal desk candidate will be responsible for providing direct commercial sales support, providing deal positioning, contract reviews, and supporting the deal process. This position will require a firm grasp of Zayo’s product portfolio, industry market dynamics, and a strong financial acumen. The role will be highly collaborative with other segments of the business (legal, Product, Ops, Finance). Prior sales support experience and knowledge of industry technology and terminology, as well as proficiency in MS Excel and PowerPoint, is required. Additionally, the ability to integrate quickly into Zayo’s CRM software and manage workload in a dynamic, entrepreneurial environment is also critical.
Responsibilities
- Responsible for deal support including quote creation, requesting necessary approvals, and deal positioning
- Ownership of business cases for review and approval of material deals for assigned customers across Sales organization
- Proactive and regular interaction with key sales partners and/or the customer to ensure deals meet the needs of the customer
- Work cross-functionally with other areas (Legal, Product, Ops, Finance) to ensure that deals move quickly, efficiently, and intelligently through the process
- Responsible for all aspects of deal support for assigned customers: quote preparation, contract reviews, deal support, approval management, and deal processing
Qualifications
- Undergraduate B.A. or B.S. degree. Focused area of study in Business, Finance or Economics preferred
- MBA and/or equivalent work experience with proven ability to work across functional boundaries preferred
- Minimum 2 years of commercial product management experience in the telecommunications industry
- Well-developed financial skills including business case development, cost management, budgeting and financial analysis
- Excellent written and verbal communications skills. Ability to write reports, business correspondence, procedure manuals, and prepare presentations and proposals. Must possess ability to effectively present information and respond to questions from groups of managers, employees and customers
- Prior product, sales and/or sales engineering experience with Layer 1 services (dark fiber and/or transport) a plus
- Proficiency in the MS Office suite with emphasis on Excel, Word and PowerPoint is required. Knowledge of Salesforce.com platform is a plus
- Requires an individual who is detailed oriented with superb organizational skills and the ability to multitask and prioritize
- Requires an ability to work and meet strict deadlines with limited supervision
Rewards
Competitive compensation
Base salary range: $55,000-$110,000
Sales Incentive Plan - full-time Zayo sales employees are also eligible for discretionary incentive cash compensation through our Sales Incentive Plan
Excellent benefits including health, dental, vision, 401 (k), disability and life insurance
Fitness membership discounts
Generous paid time off policy including paid parental leave