Data Center Manager

| Greater Denver Area | Hybrid
Sorry, this job was removed at 12:51 p.m. (MST) on Tuesday, June 19, 2018
Find out who's hiring remotely in Greater Denver Area.
See all Remote Cybersecurity + IT jobs in Greater Denver Area
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Company Description:

Zayo Group Holdings, Inc. (NYSE: ZAYO) provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world’s leading businesses. Customers include wireless and wireline carriers, media and content companies, cloud providers, finance and professional services and other large enterprises. Zayo provides customers with flexible solutions and self-service through Tranzact, an innovative online platform for managing and purchasing bandwidth.

Position Description:

The Data Center Manager provides an overall focus on positive proactive end-user customer service through phone, email, face-to-face, and Zayo’s internal case management systems.  As a member of the Operations Team, The Data Center Manager is responsible for efficient operations of all aspects of the Data Center including Critical Infrastructure and drive both internal and customer compliance to the company’s security standards, including training of Data Center Technicians on best practices.

Responsibilities:

  • Create and maintain effective customer relationships, with customer satisfaction as the ultimate goal. Answering customer phone calls and emails in a timely and professional manner.
  • Build and lead a high performing, geographically dispersed team responsible for the installation, maintenance and operation across multiple data center regions
  • Mentor and develop managers and individual contributors, and evolve the staffing model to meet the requirements of a global organization
  • Develop and maintain a scalable operations model with a well-documented roadmap, goals, and objectives
  • Work with peer organizations to develop solutions for cross-functional issues and support requirements associated with network operations, project management, and supply chain operations.
  • Responsible for Cost efficiency, Outage management, Change management and Compliance within Data Center. Evaluating PUE at the facility via the BMS to ensure site if operating efficiently. Recommends, plans and implements equipment needs to improve production efficiency and/or achieve cost reduction.
  • Responsible for ensuring all Security policies are being adhered to by all DCT/DCM’s to achieve/maintain compliance
  • Develop and manage to Key Performance Indicators (KPIs) for data center mission-critical operations and Manage facility budget (OPEX/NETEX, etc)
  • Responsible for ensuring DCT and DCM’s understand the functionality of the BMS system, zColo’s ERP, provide training resources and ensuring your team understands all zColo Processes and Data Center Regulations/Procedures, while managing the day to day duties of the onsite DCT personnel across one or multiple sites

Qualifications:

  • Minimum of 5 years data center experience and 3 years supervisory experience preferred
  • LEED certification not required but a plus
  • Responsibility and dependability are a must
  • Excellent verbal and written communication skills.
  • Ability to train individuals on an as needed basis.
  • People management skills.
  • Ability to mentor individuals to ensure employees have the ability to move up in the organization

Other Duties/Responsibilities:

  • Other duties as assigned

Education and/or Experience:

  • High school diploma required
  • Previous NOC/SOC/IOC experience and/or data center experience
  • Previous experience monitoring critical infrastructure
  • Understanding of electrical and mechanical systems
  • College degree in related discipline preferred
  • Minimum 5 years Data Center Operations experience

Working Conditions:

This position requires the applicant to be able to work any of the shifts as part of a 24X7 coverage rotation. The ability to sit for prolonged periods in front of a computer is required. Work is done in an area where normal office noise and occasional construction noise is present. Dirt, dust, and grease may be present. Work is occasionally conducted in an outside environment such as a dock, on the roof and in equipment enclosures. Duties may involve working outdoors for short periods of time, with potential exposure to typical North Eastern US climatic conditions.

(May be required to work nights, weekends, and holidays as shift rotations require).

Rewards

  • Competitive compensation
  • Excellent benefits including health, dental, vision, 401 (k), disability and life insurance
  • Fitness membership discounts
  • Generous paid time off policy including paid parental leave

Zayo is an Equal Opportunity Employer. Zayo does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ApexLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • SalesforceCRM

Location

Our Boulder campus is located in the 29th Street Mall where employees can benefit from access to restaurants, retail, fitness and more!

What are Zayo Perks + Benefits

Zayo Benefits Overview

Zayo Group is committed to providing our employees with a benefits program that is both comprehensive and competitive. Our benefits program offers health care, dental and vision coverage, as well as financial security to our employees and their families.

Culture
Volunteer in local community
Provides up to 16 hours a year to volunteer in the community
Partners with nonprofits
B Strong, Greenhouse Scholars, A Precious Child, AMP the Cause, There With Care, Boulder Parks and Rec, and many more....
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Employee Resource Groups Mental Health & Disability Advocacy | Pride | Women's | Multicultural | Veterans | Sustainability
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Flexible Spending Accounts (FSAs) enable you to put aside money for important expenses & help reduce your income taxes at the same time. Zayo employees can contribute up to $2,850 annually.
Disability insurance
Short & Long term disability insurance are a free company provided benefit to all full time employees. They cover 60% of annual salary up to $5000/$10000 monthly maximum payout
Dental insurance
Preventative, minor, and major dental services and treatments are covered under Zayo's plans.
Vision insurance
The vision plan covers routine eye exams and also pays for all or a portion of the costs of glasses or contact lenses if you need them.
Health insurance
Each person's health care needs are different. That's why our medical plan offers multiple options (3) so that you can choose the coverage level best-suited to your personal situation.
Life insurance
Your family depends on your income for a comfortable lifestyle and for the resources necessary to make their dreams a reality! Zayo offers Basic Term Life and AD&D as well as supplemental insurance.
Pet insurance
Offered at a discounted rate to all Zayo employees
Wellness programs
We offer incentives for employees to participate in many wellness activities.
Team workouts
Do you love working out? So do we which is why Zayo offers access to group fitness sessions and company-sponsored events, such as the B Strong Ride.
Mental health benefits
Financial & Retirement
401(K)
Zayo Group offers a 401(k) plan through Fidelity. Eligible employees may join the plan as soon as administratively feasible after their date of hire and may contribute up to the IRS limit of $19,000.
401(K) matching
Zayo matches 50% of employee contributions up to 4% with a cap at 2% match.
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Zayo employees receive between 0 and 25 days per year of paid time off based on years of service.
Paid volunteer time
We encourage our employees to give back to our communities by providing 4 hours of Volunteer Time Off per quarter.
Paid holidays
Office Perks
Commuter benefits
Zayo Group offers the option to elect Commuter Benefits which helps you pay for public transportation and parking costs while commuting to and from work using pretax dollars.
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Happy hours are hosted twice monthly and include alcoholic and non-alcoholic options.
Onsite office parking
Parking is available at Zayo offices.
Recreational clubs
Love sports? So do we! We offer a variety of options to get involved with your co-workers outside of the office.
Fitness stipend
We strongly believe that there is nothing more important than the health and well-being of our employees and families. To promote health and fitness, Zayo has partnered with GymPass.
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
The tuition reimbursement program provides an opportunity for Zayo employees to further their education and to apply to be reimbursed for eligible education expenses.
Lunch and learns
Zayo is committed to providing opportunities for employees to expand and grow their knowledge base through lunch and learn sessions.
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours

More Jobs at Zayo

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about ZayoFind similar jobs like this