Customer Support Specialist
We’re looking for an up-and-coming, customer support rock star to work with our clients and partners to make our premier experiences happen without a hitch. You’ll need a proactive mindset, superb communication skills, attention to detail and knack for learning quickly. This is a great opportunity to get in with a growing startup at the ground level.
Responsibilities
Interact directly with clients to book and manage local experiences throughout the United States
Create and maintain relationships with key providers
Clearly articulate and communicate with internal and external stakeholders
Meet or exceed service level requirements
Requirements
Clear thoughts on how to deliver top-notch customer service
Ability to take on new projects and easily transition between tasks
Comfortability with multitasking
Excellent written and verbal communication skills
Familiarity with technology
Receptive to coaching and adaptive to change
Desire to excel and grow each day
Ability to think on your feet and make in-the-moment decisions that positively affect the customer and the business