At TalentReef, we deliver the leading HR software and customer service expertise in partnership with the service industry. Your contributions both big and small will be valued, recognized, and rewarded at every step along our exciting journey. Our team is passionate about growth, innovation, and collaboration. We are constantly striving to improve and better ourselves so that we can better support our customers.

In this role, you’ll deliver the highest quality customer service to our clients via phone and email. You’ll develop in-depth knowledge of TalentReef's award winning talent management software with our training program, giving you extensive product knowledge and understanding of our client base and best practices while working in an exceptional team environment.

How You’ll Do It

• Obtain and evaluate all relevant information to handle inquires and deliver service on software products
• Organize workflow to maintain customer timeframe
• Maintain customer database
• Work closely with internal departments to resolve issues or concerns

What You’ll Bring

• Bachelor’s Degree
• Highly organized with superb time management skills
• Ability to work in fast paced, high transaction volume environments with minimal training
• Experience using MS Office products
• Technical interest and/or experience
• Strong communication skills
• Excitement and enthusiasm to learn and grow within our team
• Desire for career building experience and upward mobility into additional departments and roles

Salary:

$30,000-$40,000- DOE

Why TalentReef?

We consider the people at TalentReef to be the strength of our company. TalentReef is a great place to learn and work, and we look forward to your contributions in fueling our growth and optimizing our client’s talent management processes. You will also enjoy great benefits:

• Flexible Time Off (Unlimited)
• Competitive Health Benefits
• Free RTD EcoPass
• Subsidized parking
• Kitchen stocked with snacks, Kombucha on tap
• Career Journey planning and employee recognition
• Training provided, in-person and/or virtually
• Culture is important to us and there are numerous options to get involved and collaborate, including giving back to our local communities, staying fit, joining our cultural networks, and having fun and celebrating together! The Rowdy Reef Crew (RRC) works to create events and opportunities for our employees to socialize and have fun.

We love who we work with and hire the best for our team. Are you ready to join a winning team?

TalentReef is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level.