Top Customer Success Jobs in Denver & Boulder, CO
As an Implementation Manager for deploying solutions to attain Zero Trust/SASE, responsible for onboarding new customers, additional products for existing customers, and customers facing attacks. Collaboration with various teams to deliver timely onboarding, provide technical guidance, and contribute to organizational success through knowledge-sharing activities.
Seeking a Customer Success Manager to join a SaaS Customer Success team, responsible for managing onboarding, building relationships, driving adoption, and ensuring positive business outcomes for customers using innovative SaaS products. Opportunity for someone with strong communication skills and experience in B2B enterprise-level customer success in the financial services industry.
Seeking a Credit Collector to join our team and be responsible for the efficient follow-up of credit and delays in payment, contributing to cash flow by contacting customers about unpaid invoices. Opportunities for process improvements, maintaining up-to-date customer data, and working in a flexible environment.
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As a Customer Support Specialist at Vertafore, you will focus on providing basic customer service by resolving customer issues with Vertafore products and documenting case resolution. You will troubleshoot computer software, networks, and operating systems in an inbound customer service environment, impacting customer productivity and data capture for decision-making. This role involves educating customers and coordinating problem resolution internally.
Lead a Customer Care team in supporting payroll and taxes customers, ensuring employees are paid on time and the business is compliant with tax regulations. Empower team to increase customer happiness, coach and mentor team members, and scale operations to support millions of members. Create environment of continuous development and improvement through mentoring, coaching, and feedback. Manage omni-channel environment (phone, email, chat) and use data to improve tools and processes as the company scales. Minimum 3 years of team leadership experience, deep understanding of customer experience metrics, success in continuous process improvement, ability to hire and retain top-talent in call center environment. Bachelor's degree preferred.
Supervise and lead a global customer support team, coaching team members, resolving customer account issues, activating services, and supporting Gogo Business Aviation products. Responsibilities also include handling customer inquiries, collaborating with technical support teams, managing service activations, and driving continuous improvement initiatives.
The Premium Audit Specialist will support the premium audit team by reviewing vendor audits, handling audit disputes, examining insured information, and providing training programs on error trends and process improvements. Requires strong communication and interpersonal skills, attention to detail, customer focus, sense of urgency, curiosity, and accountability.
Consult and advise prominent health plans, medical groups, and health systems to drive transformational results.
The Office/Workplace Specialist at FareHarbor will develop a workplace that allows employees to deliver the best results for clients by managing physical office spaces and digital processes. This role requires a detail-oriented, efficient problem-solver with excellent communication skills and the ability to manage multiple tasks simultaneously.
Deliver Dynamics 365 Business Central functional and technical services to clients, resolve tickets, coordinate with experts, identify requirements, manage major releases, support account management, stay updated on Microsoft technologies, and create knowledge management documents.
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