PaySimple, voted one of the best places to work in Denver, is looking for a Customer Experience Intern to assist our award-winning team in providing world class service to our small-business customers. Primary duties will be helping the team identify high potential customers through account and website auditing, managing and responding to email correspondence from our customers and partners, working on special projects, and supporting the Customer Experience team in any other ways as needed.

You:

Organized is one of the first words you use to describe yourself. You are hyper detail oriented, nothing gets past you. You can see mistakes and inconsistencies a mile away. Finding ways to keep others prepared motivates you and you thrive in team environments. You’re a great team player but are also a self-starter and can work independently while managing a diverse set of responsibilities. This team has a lot of moving parts and you will be responsible for keeping the wheels greased!

Us: 

PaySimple is an early stage growth company with over 18,000 small business customers and growing. We are building a world class service organization and our Customer Care professionals are critical to our continued success.  Our number one goal is to make our customers lives easier.

Where:

PaySimple is located in Denver's LoDo district. Our collaborative, open-plan office space is filled with high-energy, talented people who enjoy our weekly lunches, bubble hockey, and hanging out with their co-workers.

This role is well suited for students with a focus in operations and/or business management, a strong service ethic, and desire to gain experience in a fast-paced environment. The position is approximately 15-20 hours a week and would be great for someone with an interest in learning how a growing, service based team, runs their daily operations.

What you’ll be doing:

-Assisting specifically within the Customer Success team working to notify the team of potential high value customers.

-Assist with Customer Experience projects such as updates to email templates, process and procedures, daily reporting, data clean-up, etc.

-Must be organized, detail oriented, and have a basic knowledge of Microsoft Office products, with excellent written communication.

PaySimple is the leading provider of SaaS Service Commerce solutions for SMBs. Its technology solutions enable businesses to sell products and services, accept payments, automate billing and notifications, and securely manage customer accounts online and on mobile devices. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our unique environment.

Visit PaySimple.com/Rockstars to learn more about the PaySimple PATHS to extraordinary returns. If you are looking for a company that is truly focused on empowering small businesses with superior technology, come join a company that rewards authenticity and supports energy with a passion.