Customer Admissions (Customer Service)

| Greater Denver Area

It's simple—we are committed to helping Service Professionals grow their business. 30 million Homeowners utilize our free service. Over 90k rated and approved Service Professionals are within our network. Every 5 seconds, another homeowner reaches out to HomeAdvisor to find a home service professional for their home maintenance, repair, or improvement project. HomeAdvisor is looking for customer service focused and sales driven individuals who want to be part of a fast paced, and fast growing company.

 

The Customer Admissions Representative is responsible for completing the screening process on all new and existing professional accounts for HomeAdvisor.  This representative will also be involved in taking customer service calls, account updates for record keeping, research/call state license and insurance companies as needed, and compliance to screening standards.

Responsibilities:

  • Accurate and efficient account review
  • Support SP Network integrity
  • Data processing
  • Policy compliance
  • Account compliance
  • Data protection
  • Provide Customer Service to our professional client base
  • Communicating and reflagging potential risks to the business relevant to job responsibilities   

Requirements:

  • Data processing experience is a must
  • Ability to multi-task a must
  • Strong Customer Service skills
  • Comfortable with Microsoft Office Excel and Word
  • 10 Key Skills preferred
  • Positive attitude a must
  • Adaptable to changes a must
  • Capable of communicating effectively with customers and management
  • Must be able to consistently work 40 hours/week
  • Must be able to work Tuesday through Saturday each week to start
  • Sales Consultant | Current Career Opportunities
  • High School Diploma or GED required.
  • Able to provide proof you are at least 21 years of age
  • Must be able to work Saturdays
  • Excellent verbal and written communication skills.

 

In addition, you'll need to be able to:

  • Work in a fast-paced, high-energy sales center environment without being distracted (music played throughout the day).
  • Sit or stand for an 8-hour shift.
  • Hear and talk on a phone head/handset for up to 8 hours per day.
  • Successfully pass a criminal background check.
  • Perform all essential job functions with or without reasonable accommodations.

Benefits:

  • Competitive salary, commission and bonus programs, plus paid training
  • Medical, Dental and Vision coverage
  • Paid time off, including sick, personal, vacation, and volunteer time
  • Retirement plan with company match (401K)
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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • OracleDatabases
    • AxureDesign
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement

Location

We're located West of Denver off of I-70 Westbound in the Denver West Office Park in Golden, Colorado. Awesome from lunchtime hikes & mountain biking.

What are HomeAdvisor Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Game Room
Happy Hours
Recreational Clubs
Professional Development Benefits
Tuition Reimbursement

Additional Perks + Benefits

The Denver Post has named HomeAdvisor one of Denver's Top Workplaces for the last 5 years running, and we're known for a casual atmosphere that is flexible and focused on productivity. Things you'll find here: jeans and sneakers, well-equipped game rooms, a bike share program, flexible scheduling, and on-site fitness classes. We have a 'take what you need' vacation policy, and a well-rounded benefits package that kicks in within 30 days of your first day.

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