Church Community Builder is a company with a purpose - We help churches grow disciples. We do that by creating world-class software and partnering with churches to engage people and make an impact on the world. With over 16 years in the industry, Church Community Builder is a trusted partner to over 4,000 churches and growing.

Our culture is professionally casual, where we all work hard and play hard together. You will serve alongside some of the best teammates in the industry who exhibit integrity, respect, and fun. We value our culture and our relationships and provide unique opportunities like staff retreats, company meals, and weekly Q&A session with the CEO to develop a close-knit team atmosphere. We look for people who love solving problems, love to engage in possibilities, and are hungry for results. If you have these qualities and are passionate about changing the world, we'd love to meet you!

In the CRM Systems Administrator role, you will ensure our associates are equiped with effective tools and insights needed to manage our church partners throughout the customer lifecycle.

What you'll do:

• Create and manage administration processes including workflows, validation rules, approval processes, assignment rule, list generation
• Develop reports, dashboards, workflows, and processes and continuously monitor data quality and integrity
• Take primary ownership of the CRM systems within the company and maintain organizational expertise of the CRM systems, processes, and optimization
• Manager users, profiles, roles, permissions, rules, queues, licenses, capacity, database, and storage management
• Design and maintain useful and transferable training materials for Salesforce processes and workflows for use by our associates
• Work on multiple projects to coordinate deadlines and code integration
• Support the team and organization to fully implement and maximize Salesforce

Bachelor’s degree in a related field or 4+ years equivalent work experience (salesforce admin/CPQ)

• At least a year experience working with Salesforce or equivalent CRM.
• Ability to translate business requirements into non-technical, lay terms.
• Resourcefulness: Passionately finds ways over, around, or through barriers to success. Achieves results despite lack of resources. Goes beyond the call of duty. Shows bias for action. A result oriented “doer”.
• Ability to diagnose and resolve problems quickly
• Reputation for not giving up and being passionate.
• The ability to see things from 20,000 ft all the way to 1 ft.
• High-level written and verbal communication skills
• Experience training and teaching others to use a new platform or technology

What you’ll get:

• Comprehensive health insurance
• Vision and Dental insurance
• 401K matching
• Profit Sharing
• Paid Time Off
• Company-paid staff retreats
• In-house workout facility
• Twice a month All Staff breakfasts or lunches
• James 1:27 - up to 5 consecutive paid days to serve widows, orphans or vulnerable single-parent homes
• FLSA Status: Exempt

Equal Employment Opportunity and E-Verify Employer

Physical Demands and Work Environment

The physical demands described here are representative of those which must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this role, the associate is regularly required to stand or sit, reach, bend, and move about the facility. The facility is a normal office environment with variation of temperature and lighting.

Church Community Builder reserves the right to review and change all role descriptions, at its sole discretion, and to notify the respective associate accordingly