Corporate Retail Security Manager - Brilliant Earth, Denver

Brilliant Earth is one of the fastest growing e-commerce jewelers in the world, and the global leader in ethically sourced fine jewelry. Founded in 2005, we have been featured in Time, The Knot, Refinery29, and Forbes, among many other media outlets. We are a team of dedicated individuals with a common goal of creating a more sustainable, transparent, and compassionate jewelry industry.

We are searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. We are collaborative, hard-working team players that welcome challenges and rise to any occasion. Our open workspace in the heart of Cherry Creek encourages conversation and collaboration. From cross-departmental meetings to frequent happy hours, Brilliant Earth team members bring a top-notch attitude and a willingness to help each other grow. For more insight into our work environment and culture, and to hear from our employees, check out our profile on the Muse! 

Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume, link to your online design portfolio, and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.

Position Overview:

We are seeking an experienced Corporate Retail Security Manager, responsible for assuring the safety and security of Brilliant Earth physical assets, employees and customers. The Corporate Retail Security Manger will oversee, manage, supervise, and coordinate the day-to-day operations of existing showroom and operations locations and will play a vital role in our new showroom expansion. This leader will work closely with other managers and showroom staff to coordinate security efforts, initiatives, and standards across the company. The Corporate Retail Security Manager is responsible for physical security of inventory and facilities, policy development and compliance, as well as the implementation and incorporation of industry best practices. As an individual contributor on the Retail Operations team, you will collaborate closely with team members and other leaders across the organization to achieve strategic goals related to security and manage daily security tasks.

What You’ll Do:

• Develop, document and implement security policies, including facilitation of staff training. 
• Investigate, address and document security violations, working in conjunction with HR and other company leaders. 
• Respond to and facilitate necessary action for day-to-day service calls and issues from security vendors and staff.
• Ensure compliance with insurance guidelines and industry best practices related to physical product, employee and customer security.
• Create and implement appropriate incident response plans. 
• Develop comprehensive physical security plans and procedures for existing and new showroom locations, including plans for intrusion, access control, cameras and product storage. 
• Coordinate installation of security plans with GCs and third-party vendors during showroom launches, including scheduling, addressing questions and ensuring adherence to the plans.
• Collaborate closely with office team to ensure staff security access is up to date and documented. 
• Continuously improve policies and procedures, update documentation, and provide regular staff communication and updates to ensure security is top-of-mind for all.
• Perform regular security audits to ensure compliance with best practices. 
• Manage and optimize the security budget, in line with business goals and objectives.

You’re a Great Candidate if You Have:

• Bachelor’s degree or equivalent experience, preferred 
• 10+ years corporate security management experience
• Experience with physical product / retail security. Luxury / high value product preferred 
• Demonstrated experience building, implementing and improving upon corporate security strategies, policies and procedures 
• Robust computer and technical skills, including understanding of integrated security systems and technologies 
• Ability to maintain confidentiality with sensitive information 
• Written and verbal communication skills / an ability to communicate effectively at all levels of the organization 
• Strategic thinking, continuous improvement mindset 
• Ability to think critically and adapt quickly in a fast-paced environment
• Highly organized with a focus on problem solving, execution and process improvement 
• Interest in socially and environmentally responsible products 

The targeted budget for this position is $100-140K. This compensation budget range may be adjusted at any time at the discretion of the company.

Brilliant Earth offers a competitive, robust benefits package. As a full-time Brilliant Earth employee, you can choose to enroll in medical, dental and vision insurance plans, 401(k) plan with matching contribution, and commuter benefits. We offer paid parental leave, an open PTO policy, and an employee discount on our products. Employees of Brilliant Earth have access to an Employee Assistance Program which includes mental health counseling, and can participate in regular wellness events led by the culture team.

Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.