About DAT

DAT is a next-generation SaaS technology company that has been at the leading edge of innovation in transportation supply chain logistics for 43 years. We continue to transform the industry year over year, by deploying a suite of software solutions to millions of customers every day - customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and run their companies more profitably. We operate the largest marketplace of its kind in North America, with 226 million freight posts in 2020, and a database of $126 billion of annual global shipment market transaction data. We have co-headquarters in Portland, OR and Denver, CO, and additional offices in MO, TX, and Bangalore, India. For additional information, see www.DAT.com/company.

The Opportunity

DAT is looking for a Compliance Specialist to join our Compliance Team, headquartered in Beaverton, Oregon.

This is your opportunity to bring your substantial experience with regulatory compliance to an innovative SaaS company that has been transforming the freight and logistics industry for almost half a century. The Compliance Specialist works with the compliance team to ensure that control processes and procedures are implemented to mitigate and reduce risk to the business.

In this role you will help DAT maintain a network governance to protect our customers, our business, and our partners

This fully remote, work from home opportunity, is open to applicants who are full time residents of the following states:

AK, AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, ID, IL, IN, KS, KY, LA, MA, ME, MI, MN, MT, MO, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, WA, WI, WV, WY

Candidate Profile

• Strong analytical skills, oral and written  collection and preservation of data
• Proactively seeks ways to streamline systems, gain efficiencies, and find innovative process improvements.
• Steeped in technology, and experienced in using a multitude of software solutions.
• Perform detailed work with a high degree of accuracy   

What You’ll Do

• Conduct complex investigations of sophisticated criminals and criminal enterprises to keep bad players out of our network. 
• Identify, investigate, analyze, and evaluate potential fraud, abuse, or misinformation.
• Drive adoption and implementation of integrated support applications and tools
• Build strong relationships with key stakeholders and be seen as the go to person regarding fraud and customer qualification
• Handle escalated issues and work to de-escalate where necessary.
• Demonstrate and reinforce company policies and procedures.
• Track and report you findings
• Use a combination of manual and automated tools to gather data and conduct investigations
• Work with cross-functional teams across DAT for collaboration on fraud risks and investigations
• Work with stakeholders to drive process improvements that will impact internal and external customers
• Take on ad-hoc projects/assignments as necessary.
• Provide back-up support to the contact center as needed, through processing calls, emails and chats.

Skills and Experience You’ll Need

• 5+ overall years of experience in regulatory compliance.
• Highly experienced with customer communication, including phone and email, and social media.
• Strong background in technology; comfortable translating technical details for non-technical audiences.
• Demonstrated experience improving systems; always striving to improve processes.
• Salesforce experience a major plus.
• DAT provides a laptop and optional equipment as needed for productivity. A hard-wired connection from the laptop to the router/modem with an ethernet cable is required. Wireless, satellite, microwave, and cellular hotspot connections do not qualify because they can compromise security and call stability.
• Bachelor’s degree a plus, Associates or high school degree considered.

DAT embraces the value of a diverse workforce, and believes it is a core strength of our company that we encourage those values in every DAT employee, at every level of our organization, regardless of tenure or rank. We provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)