Community Team Lead

| Remote
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

At Havenly, we believe in making space for better living. From gathering home inspiration, to working with a designer, to shopping curated home products, we collaborate with clients across the country to design spaces they love coming home to. Founded in 2014 and headquartered in Denver, CO, we are a fun, convenient, and affordable solution for designing your home.

Our designers are the heart of our business, and when they’re successful, we’re successful. As a Community Team Lead, you will help to inspire, motivate, and coach a diverse cohort of remote Interior Designers to grow their businesses and achieve success through their work on the Havenly platform. By providing resources, and guidance, your job is to support your cohort in achieving/exceeding goals in both sales and customer happiness. Our ideal candidate has a track record of successful community management and/or sales team management, and is excited to foster culture and community across a remote team. 

What you'll do:
  • Coach, motivate and inspire your team of Designers to continually meet and exceed performance goals. 
  • Build and maintain relationships with designers that demonstrate a dedication to helping them grow their business and achieve success on the Havenly platform. 
  • Participate in continually evolving and innovating on both new and existing designer training. 
  • Conduct quarterly business reviews with your design team to share performance data and insights as well as set goals and provide feedback and recommendations for improvement. 
  • Create resources, tools, and materials to improve results and increase the success of regular tasks and duties your team is completing. 
  • Educate your team of designers on sales tactics, vendors, tips, and tricks to help increase efficiency and drive performance
  • Lead group coaching calls to share best practices, celebrate successes, and share company announcements. 
  • Put in place programs and procedures that build culture and community to improve retention and create a delightful experience for all designers on your team. 
  • Report on team metrics to the executive leadership team. 
  • Run monthly competitions and challenges that align to business goals. 
  • Act as the voice of the Designer internally (to Product, Marketing, CX) to share feedback, ideas, and stories. 
When you join us you’ll bring
  • 3+ years of experience working in a fast-paced, high growth environment. 
  • 1+ years of leadership experience managing large groups of people (ideally in a sales, community, or customer focused setting). Experience with managing a remote team a plus.
  • A proven history of building strong teams, and meeting performance targets by driving results through your teams.
  • The ability to independently make sound business decisions.
  • Insatiable curiosity and a data-driven mindset. 
Who you are….
  • You are relentlessly focused on the client experience - clients and people are the focus of everything you do and this is reflected in the teams you build.
  • You are a tech savvy and comfortable with navigating Google products and various social media apps and websites.
  • You are self motivated, detail-oriented, disciplined and organized and have a growth mindset.
  • You are as exceptionally organized and you pride yourself that no one ever has to follow up with you twice.
  • You are able to think on your feet and adapt to a fast paced, changing environment. 
  • You are an impeccable communicator with polished and professional presentation skills. 
  • You are excited to make an impact, drive results, and create happiness in a high growth startup environment. 
  • Above all else, you are bright, kind and motivated by challenge and demonstrate it through your leadership.

Additional Details: 

  • This is a full-time exempt position, working remotely from home. 
  • Targeted compensation range for this role: 65K/year.
  • Our total rewards package includes competitive compensation, generous PTO, volunteer days off, health benefits (Medical, Dental, Vision, Disability), company equity, 401K, and Fertility benefits. In addition we offer free design services, furniture discounts, and merchandise credits.
  • Havenly is a Equal Opportunity Employer. Havenly's employment decisions are made without regard with race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status. 
  • As a company, our goal is to make everyone feel good at home and that starts right here, at Havenly HQ.  We celebrate our differences and encourage everyone to bring their true selves to work each and every day. Throughout the journey of each of our team members, as a company we take pride in and commit to ensuring that everyone feels valued, heard,  welcome and have equal opportunity to thrive. 
  • Applicants must be currently authorized to work in the United States on a full-time basis.
  • COVID-19 Vaccination Requirement: In accordance with Havenly’s policies as well as in compliance with state and federal regulations, and our ongoing commitment to safeguarding the health of our employees, their families, and the community at large, COVID-19 vaccines are required for all employees at Havenly.  Accordingly, any offer of employment is conditioned upon an applicant’s ability to provide proof of vaccination. Should you require accommodation for medical or religious needs, Havenly will engage in an interactive process with you to determine if a reasonable accommodation can be provided in accordance with applicable City, State and/or Federal law.  Any approved accommodation will also include a requirement that unvaccinated employees submit to weekly COVID-19 testing.
If this sounds exciting, and you’re interested in joining us, we’d love to hear from you!
Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • JavascriptLanguages
    • PHPLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • MySQLDatabases

Location

3501 Wazee St, Denver, CO 80216

What are Havenly Perks + Benefits

Culture
Volunteer in local community
Everyone at Havenly receives 3 volunteer days to use per year.
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Havenly is female-founded and lead.
Hiring Practices that Promote Diversity
At Havenly we put a focus on not only ensuring we're filling our pipeline with diverse candidates but also through our hiring process try to reduce and recognize bias at every step.
Health Insurance & Wellness Benefits
Disability Insurance
Disability insurance covers 60% of annual salary up to $1200/week.
Dental Benefits
Our dental plan covers $2000 of expenses.
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 4 weeks of paid parental leave for all new parents and offer an additional 8 weeks of paid leave for birthing mothers.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Acme Co. employees receive between 15 and 20 days per year of paid time off based on years of service. In addition, everyone on the team receives 3 floating holidays and 3 volunteer days.
Paid Volunteer Time
Sabbatical
Eligible employees get 6 weeks of paid sabbatical after their first 5 years of working at the company.
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Havenly hosts "Wine Wednesday" every other Wednesday. The team gathers for their choice of beverages, and a selection of cheese and crackers. Some Wednesdays we'll even host a
Parking
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
More Jobs at Havenly17 open jobs
All Jobs
Finance
Design + UX
Marketing
Operations
Product
Project Mgmt
Sales
Content
Operations
new
Remote
Operations
new
Denver
Operations
new
Denver
Project Mgmt
new
Remote
Design + UX
new
Remote
Design + UX
new
Denver
Marketing
new
Denver
Operations
new
Denver
Design + UX
new
Remote
Design + UX
new
Remote
Design + UX
new
Remote
Design + UX
new
Remote
Finance
new
Denver
Content
new
Remote
Product
new
Denver
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Havenly's full profileSee more Havenly jobs