CLIENT SUPPORT REPRESENTATIVE (BILINGUAL/SPANISH)

| Greater Denver Area
Email - [email protected] w/ "Built In" in the subject line.
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We are looking to add a dynamic bilingual support agents that are flexible, adaptable, and are quick learners, who can deliver white glove customer service experience to every interaction. Ideal applicants should have fantastic communication skills over the phone, email and in person.

He or she should be organized, have an interest in technology, and motivation to work in the startup world. We are a very fast growing company and are looking for employees who are eager to get their foot in the startup world and push their own skills and knowledge.

Spanish speaking applicants are preferred, however we have many international clients, so if you are fluent in Chinese or French, send your resume our way!

This position pays $15.00 per hour during training, then increases to $16.50 upon completion of training period.

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PHPLanguages
    • ReactLibraries
    • ReduxLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Maria DBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • CouchDatabases
    • SalesforceCRM

Location

In the Ballpark/Rino neighborhood surrounded by breweries, art galleries and great restaurants. Close to downtown, lightrail and free parking options

An Insider's view of FluentStream

What’s the vibe like in the office?

At FluentStream, we have a unique culture that is unrivaled. Doughnut Fridays, bagel Mondays, and catered lunches are just the start of the coolness. Happy hours bi-weekly offer a chance to hang out outside of the office. In addition to company outings, there is always a collection of cute dogs that spread joy around the office.

Julian

Client Support Manager

How do you collaborate with other teams in the company?

We work closely with our product development team to address customer's issues they call us about and make the product work even better for them. We partner with our Voice Engineering team to brainstorm and problem solve when technical issues come up. Both teams are always willing to hear our ideas and suggestions!

Marcus

Client Support Rep

How does your team reward individual success?

Here, the people come first! We constantly recognize those who go above and beyond in their day-to-day duties. We take time to recognize our peers with employee generated shutouts where recipients can receive perks like Amazon gift cards, six packs of beer, a test drive in our CTO's Tesla and more! We also take pride in our great collaborations!

Brady

Marketing Manager

What are FluentStream Perks + Benefits

FluentStream Benefits Overview

Your passion, flexibility, and commitment to lifelong learning will be greeted with a unique company culture that emphasizes fun as an integral component of delivering world-class products. As a hyper-growth organization we are focused on promoting from within. We invest in your training and development to grow your career! Located in the Ballpark/Rino neighborhood and small enough that every person counts. Of course we have a kegerator, but we also offer medical, dental, vision, 401k, PTO and paid family leave.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Fun committee to plan outside events
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Our employees receive 16 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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Email - [email protected] w/ "Built In" in the subject line.
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
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