Businessolver delivers market-changing benefits administration technology supported by an intrinsic and unwavering responsiveness to client needs. Our clients trust Businessolver to take care of them and their employees with a configurable and secure SaaS platform and a culture of service, all aimed at total and measurable success and our clients’ complete delight.

We work with some of the most recognizable brands in the U.S. We look to our rock-star employees to help these clients maximize the investment in their benefits program, minimize their exposure to risk, engage their employees with our easy-to-use solution and full suite of communication tools, and empower their employees to use their benefits wisely.

At Businessolver you will have opportunities for individual development through our common language: Trust through transparency. Assume positive intent. Be real. Live a growth attitude. Embrace the reverse golden rule.  

The Client Operations Lead has a strong account management background and will serve as the day to day point of contact for our clients. You are accountable for delivering a consistent, high quality Businessolver experience in a seriously delightful way. We like to think of the ideal candidate as a bossy professional. If you are a driven and passionate professional who enjoys providing exceptional service we would like to hear from you!

The Gig:

What you need to make the cut:

• Bachelor’s Degree in Management or Communication preferred
• 4+ years’ experience working with clients and building relationships with direct experience in the employee benefits/benefit administration industry
• Must have strong understanding of healthcare administration and the impact it has on the industry
• Human Resources and HRIS (human resources information system)/payroll system(s) knowledge helpful 
• Strong relationship management and project management expertise, analytical skills and the ability to engage and motivate multiple stakeholders across the organization
• Ability to lead client meetings, deliver presentations and establish relationships
• Consultative approach to communication – giving the clients insight to activity in the market that may potentially impact their business – while providing solutions related to our platform
• Demonstrated ability to partner with other functional areas/organizations to deliver a seamless experience for the customer
• Ability to maintain grace under pressure – especially during the busy season; basically the ability to bring order out of creative chaos during a compressed, high pressure period of time
• You must be a resourceful and creative problem solver – constructively working with team members to find solutions
• Tech savvy – must have a comfort level with learning new technology and being able to communicate effectively when discussing with clients
• Availability to travel up to 15% 

The Businessolver Way…

Our team has spent nearly two decades crafting a culture that challenges each employee to perform at the top of their game – and have fun doing it! If you desire to use your skills and experience in an environment where you can make a difference, we want to hear from you! Businessolver employees experience a vibrant work culture with extensive workplace perks including: 

• Competitive pay, great benefits, and vacation time. We are an equal opportunity employer with competitive benefits including medical, dental, life insurance, disability, 401(k) with company match, among others.
• Smart Casual Dress. No need to suit up, but we also have on-site dry cleaning services for those that prefer to dress-up!
• Weekly catered meals. Breakfast every other Mondays, lunch Wednesdays, and afternoon appetizers on Fridays encourage collaboration across our teams.
• Fully-stocked kitchens. We know it takes fuel to perform, so we provide a kitchen stocked with healthy cereals, fruit, snacks, and beverages to keep you at the top of your game.
• Fitnessolver. If you need a boost, visit our on-site fitness facility to clear your head.
• Massages. With a “work hard/play hard” atmosphere we all need a little stress relief at times.  
• Charity and community involvement. Participate in a variety of ways to support those around us.
• Learning & Development. Continue to learn about the industry through our online and instructor-led classes.
• Recognition. Want some swag? Earn tons of it by helping out your co-workers through our employee recognition program.
• Culture. Want a culture most dream of? Most companies talk about it, we live it. Come find out for yourself!

Interested? Great, we look forward to reading your application - make sure it includes: 

• A cover letter that highlights why you think you’d be great for the gig, focusing on how your past work experience has prepared you for this kind of position – or why you think you can rock the job even though you don’t have past work experience that’s perfectly aligned.
• Your resume.

You will receive an auto-reply confirming that we've received your application, and you will hear from us again after we've reviewed your application and decided whether or not to move you forward in our recruiting process.  

If you do decide to apply, please know that every complete application will be carefully reviewed. Seriously! We know it is a time commitment to prepare an application. We will respect that effort by thoughtfully reviewing every single complete application and we are truly grateful for your interest. Thanks for your interest in Businessolver!

Check us out on Twitter, Facebook and LinkedIn for a look at our vibrant culture.