Granicus LLC
At Granicus, our mission is to help bring government and citizens closer together.
Denver, CO

Change Management Advisor (Software Implementation) at Granicus LLC

| Greater Denver Area
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Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry's leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus helps turn government missions into quantifiable realities.

Granicus needs an Change Management Advisor for our software implementation team. The primary responsibility of this position is to create and implement change management strategies and plans to maximize customer adoption and usage of our products, while reducing the pain paints of our clients. This position plays a key role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing client adoption and usage. This person will focus on the people side of change, including changes to business processes, systems and technology, and communication practices.

This position works to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact both the client and their constituents. These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes.

While this position may or may not have supervisory responsibility, this person will have to work through many others in the organization to succeed. The Change Management Advisor will act as a coach for senior leaders and executives in helping them fulfill the role of change sponsor. You may also provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions. Ths role also supports project teams in integrating change management activities into their project plans.

What You Do:

  • Complete change management assessments
  • Identify, analyze and prepare risk mitigation tactics
  • Identify and manage anticipated resistance
  • Consult/ partner with client teams during implementation
  • Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
  • Support and engage senior leaders
  • Coach project managers, and implementation resources on change management best practices
  • Support organizational design and definition of roles and responsibilities
  • Coordinate efforts with other specialists
  • Integrate change management activities into project plan
  • Evaluate and ensure user readiness
  • Manage stakeholders
  • Track and report issues
  • Define and measure success metrics and monitor change progress
  • Support change management at the organizational level
  • Manage the change portfolio

Who You Are and Traits You Have:

  • A solid understanding of how people go through a change and the change process
  • Experience and knowledge of change management principles, methodologies, and tools
  • Exceptional communication skills, both written and verbal
  • Excellent active listening skills
  • Ability to clearly articulate messages to a variety of audiences
  • Ability to establish and maintain strong relationships
  • Ability to influence others and move toward a common vision or goal
  • Flexible and adaptable; able to work in ambiguous situations
  • Resilient and tenacious with a propensity to persevere
  • Forward looking with a holistic approach
  • Organized with a natural inclination for planning strategy and tactics
  • Problem solving and root cause identification skills
  • Able to work effectively at all levels in an organization
  • A team player and able to work collaboratively with and through others
  • Acute business acumen and understanding of organizational issues and challenges
  • Familiarity with project management approaches, tools and phases of the project lifecycle
  • Experience with organizational change efforts
  • Strong attention to detail
  • Ability to multi-task, prioritize tasks and quickly adjust in a rapidly changing environment
  • possess a BA or BS Degree in Organizational Development, Organizational Behavior, or Industrial/Organizational Psychology; or 5+ years of Organizational Change Management experience in a SaaS environment.

Preferred Skills:

  • Change management certification or designation desired
  • Familiarity working within an agile software development process (Scrum)
  • Experience with Business Analysis in a SaaS environment
  • Experience with varying project management approaches, tools and phases of the project lifecycle.

Examples of Likely Performance Metrics:

  • Keeping the client found production defects under a certain threshold.
  • Limited number of clients found regressions, if any.
  • Create and communicate a risk assessment for the components going into a release.

Security Requirement: Responsiblefor Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

Granicus is subject to the Executive Order requiring employees of federal contractors to be fully vaccinated for COVID-19.

*Starting rate may vary by experience and/or location*

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Where we are

1999 Broadway is located in-between Denver’s Downtown and Uptown neighborhoods. Granicus occupies the 36 and 37 floors of the building.

Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • OracleDatabases
    • PostgreSQLDatabases
    • SalesforceCRM
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What are Granicus LLC Perks + Benefits

Granicus LLC Benefits Overview

Flexible Time Off
Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
401(k) plan with matching contribution
Tuition & Training Reimbursement
Paid Parental Leave
Employer paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance
Group legal coverage
Transit and/or parking supplement for office based employees
Free snacks and drinks in our offices
And more!

Culture
Volunteer in local community
Granicus has a dedicated impact team called Givicus that organizes different volunteer opportunities for our teams. We recently completed a book drive, food drive and a day at Habitat for Humanity.
Partners with Nonprofits
Granicus partners with Habitat for Humanity, DayMaker, and Hour of Code to help the communities that we serve.
Eat lunch together
Intracompany committees
Granicus has various impact teams for fun activities, volunteering and uniting the 3 main offices!
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Women at Granicus ERG, Black Leadership Group, Givicus is our philanthropy based community service group.
Hiring Practices that Promote Diversity
Unconscious Bias training is mandatory for all hiring managers. Extensive interview training for all interview panel members
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Granicus has a remote-first policy. If you are located near one of our office locations, you are welcome to go in but, it will never be required.
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees receive 40 hours per year of paid sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Some Meals Provided
Parking
Fitness Subsidies
Up to $250 per year fitness allowance.
Home Office Stipend for Remote Employees
Professional Development Benefits
Tuition Reimbursement
Cross functional training encouraged
Promote from within
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Access to LinkedIn Learning, Tree house and safari books.

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