Candidate Experience Coordinator
Job Summary
The Candidate Experience Coordinator provides organizational support to the Talent Acquisition team. This person is instrumental in ensuring the successful coordination and administration of hiring efforts including scheduling interviews, providing resources, booking candidate travel, and ensuring a best-in-class candidate experience for all candidates throughout the hiring process.
Responsibilities
Ensures a best-in-class candidate experience: goes above and beyond to ensure candidates have an exceptional candidate experience during the interview process
- Schedules interviews with candidates to best accommodate candidate and interviewer(s) schedules
- In charge of all candidate travel, including booking flight, hotel, and ground transportation; taking care of expenses before, during, and after travel; and ensuring an exceptional candidate experience for the candidate during the entire travel process
- Ensures each candidate is comfortable and confident during all stages of the interview process
- Goes above and beyond to "wow" candidates throughout all interactions with Workiva employees
Provides team support: provides administrative support as needed to the HR Operations and Talent Acquisition teams to facilitate efficiency of operational processes
- Manages job postings across many platforms such as national job search websites and college job boards
- Partnerships with the HR Operations team and Workiva Hiring Managers to schedule interviews efficiently and effectively
- Exercises best practices and procedures in Workiva's ATS and takes measures to ensure data is up-to-date
- May participate in project work to support recruiting function as needed
What You'll Need
Skills
- Strong organizational skills
- Proven ability to work effectively in a team environment
- Basic project management skills
- Strong communication (verbal, written, and listening)
- Attention to detail and accuracy
- Excellent interpersonal communication skills with demonstrated ability to interact well throughout the organization and with customers
- Ability to learn new technology and apply in a fast-paced environment
- Comfortable with ambiguity under little guidance
- Ability to prioritize competing requests
Experience
- 1+year of experience in an administrative support or customer-facing role in a business setting
- Experience in a high-growth, fast-changing work environment preferred
- Experience with cloud-based software applications, spreadsheet and word processing programs required
- Experience with HRIS, applicant tracking or similar systems preferred
Education
- High school diploma or equivalent combination of education and experience in a related field
- Associates or bachelor’s degree preferred
Travel Requirement
- Minimal travel
Working Conditions & Physical Requirements
- Reliable internet access for any period of time working remotely, not in a Workiva office.
How You'll Be Rewarded:
- Base Pay Range in Colorado: $25 - $32 per hour
- A discretionary bonus is typically paid annually
- Restricted Stock Units granted at time of hire
The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.
- Customer Success: Always delight our customers.
- Trust: Rely on each other.
- Integrity: Do the right thing, every time.
- Collaboration: Share resources and work together.
- Innovation: Keep creating solutions and finding better ways.
- Inclusion: Support a diverse community where we all belong.
- Accountability: Be responsible for your success and failure.
We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.
At Workiva, you’ll enjoy:
- Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.
- Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.
- Involvement: Ability to participate in Employee Resource Groups, (Women in Tech, Women in Sales, Ethnic Diversity, Veterans, Rainbow (LGBTQ), Remote Employees, Caregiving) Volunteering, Company wide celebrations, and more
- Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.
Learn more: https://www.linkedin.com/showcase/workiva-life-and-careers/
Learn more: https://www.workiva.com/careers/benefits
Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].
