Business Unit Leader

| Greater Denver Area
Business Unit Leader
 
We're not for everybody. We're for those who are passionate, unapologetically ambitious, and determined for success. Is that you? Then we should talk.
 
We hire talented people that thrive in a fast-paced, high-growth environment where every day brings a new challenge. If you've been searching for an opportunity to help shape the future of temporary housing, we want to talk to you! 
With central locations in Denver, our employees work and live in culturally vibrant and growing Mile High City. Our headquarters, just minutes from downtown Denver, Cherry Creek and offers westward views of the Entire Front Range of the Rocky Mountains. Easy access to a full-service gym, nearby restaurants, coffee shops, and free parking.
 
We are looking for an enthusiastic Business Unit Leader to join our Denver-based sales team! As a crucial member of a high-performance team, reporting directly to the Chief Strategy Office. This role offers the opportunity to get in on the ground floor and help shape the future of an exceptional brand. In partnership with the CSO, this individual will help build and shape a world-class, revenue-generating sales engine! 
 
Summary
The Business Unit Leader will be responsible for the growth and operational efficiencies of all the activities that support our clients. Responsibilities include P&L ownership (top-line growth and bottom-line expansion), customer satisfaction, and cross-departmental operational improvements. The Business Unit Leader will provide strong daily leadership to a cross-functional team and process rigor for a standardized excellent customer experience. The Business Unit Leader will work closely with the executive leadership team to ensure strategic objectives and initiatives are achieved.
 
Our Vision is to become the largest and most loved corporate housing company in the U.S. and the Business Unit Leader is key to helping us achieve that.
 
Essential Functions
  • Establish annual and monthly objectives for revenue and profitability (P&L responsibility)
  • Manage a cross-functional team of Territory Managers (Operations) and Account Managers (Sales/Customer Support) to ensure objectives are achieved
  • Work cross-departmentally with other leaders to ensure client expectations are being met (e.g. Accounting, Customer Service, Operations, Technology, Sales, and Marketing)
  • Recruit, retain, and manage 6-8 associates (directly or indirectly)
  • Document, establish, and improve policies and procedures to drive scalability and effectiveness in the department
  • Work cross-vertical with other Business Unit Leaders to share best practices and improvements that may benefit the larger organization
  • Present Quarterly Business Reviews with top clients
  • Track and report on team’s success ensuring people are held accountable to their goals
Competency
  • Self-driven: can exceed goals under minimal supervision
  • Excellent communication skills in a matrixed organization
  • Balanced between strategic and tactical: must be able to think ahead and keep the bigger picture in mind, while ensuring smooth running of the day to day operations of the department
 
Requirements
  • 5+ years of related work experience with customer delivery and success
  • 3+ years of leadership/operations management experience
  • 3+ years of process improvement experience
  • BS/BA in Management or related field
  • MBA preferred
 
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, protected statuses). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
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Technology we use

  • Engineering
    • JavascriptLanguages
    • RubyLanguages
    • AngularJSFrameworks
    • Ruby on RailsFrameworks

Location

We have a beautiful view of the Rocky Mountains in the heart of the Cherry Creek/Glendale neighborhood close to many trendy restaurants and bars.

An Insider's view of Travelers Haven

How would you describe the company’s work-life balance?

"My work-life balance is the ability to be passionate about both work and life away from work. My purest source of passion is derived from providing for and spending time with my daughter. I am fortunate to love my work, be part of a company that values family, and find joy working with my colleagues."

Dan

VP of Strategic Relations

What projects are you most excited about?

“We’re encouraged to take on as much ownership and responsibility as we can handle, so we’re able to continuously improve and acquire new skills,” she said. “I’m currently working on a project to automate some manual processes, which should make some of my coworkers’ jobs a lot easier, and that’s the most rewarding thing to me.”

Kirstie

Software Engineer

What are some things you learned at the company?

The most impactful lesson has been time management. Sales can be overwhelming at times, so having a good system and structured schedule has proved to be extremely beneficial. Travelers Haven also allows their employees to work together to volunteer and contribute to those in need on a larger scale.

Rick

Sales Associate

How do you empower your team to be more creative?

As a leader, I want to always provide my team with clear direction but I never want to stifle creativity. So while I may tell them what I need done, I will never tell them how to do it because everyone operates differently and those different methods is what set us apart from other companies.

Arielle

Director of Operations

How do you collaborate with other teams in the company?

I could never be as efficient and effective without our team- through delegation and communication we make sure every facet of the client’s stay is as seamless as possible. Whether it’s coordinating deadlines or brainstorming on issue prevention, we’re always in constant communication.

Lana

Senior Client Account Manager

What are Travelers Haven Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Deeply discounted hotel rates. Some of the best parties you've ever been to. Regular team building events and outings. Craft brews and ciders on tap. Ping pong, arcade games, shuffle board and more. Collaborative workspaces with views of the Rockies. Free monthly massages. Paid gym membership. Employer subsidized phone plans.

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