As Business Systems Manager, you'll help us transform Saleforce.com and core business systems and processes to best-in-class by facilitating cross-functional decision-making and driving a culture of operational excellence. You will be change agent as a member of the Strategy & Operations team and will engage regularly with the Senior Leadership Team in solving some of our most critical challenges.

In this role, you'll be responsible for:

• Transforming core business systems to best-in-class: optimizing Salesforce.com and key sales, finance, and marketing systems and processes by implementing critical changes and ensuring adoption from all users
• Facilitating cross-functional decision-making: driving the prioritization and delivery of initiatives for core business systems by working with technology teams and sales, marketing, and finance stakeholders
• Creating a vision and culture of operational excellence: maping our current systems and processes, synthesize information from all parts of the business, identify root cause issues, and drive efficiency from end-to-end
• Maximizing our investments: partnering with our vendors to understand capabilities and solutions and partner with internal customers to deliver best-in-class functionality and troubleshoot issues
• Identifying and driving critical priorities: identifying the highest impact initiatives, motivate diverse stakeholders, and keep driving numerous priorities forward to deliver solutions on time and within budget
• Engaging regularly with Senior Leadership Team in solving critical challenges
• Supporting Strategy & Operations team in other operations analysis as needed

For this role, we're requiring:

Knowledge, Skills, Abilities

• Demonstrated impact documenting complex business systems and determining root-cause issues
• Knowledgeable expert in Salesforce.com and other key sales, finance, marketing systems and vendor capabilities
• Cross-functional facilitator and strong listener with ability to guide and motivate diverse stakeholders
• Bias for action with proven organization and time management skills to prioritize workloads and meet deadlines
• Data-driven decisionmaker with keen ability to analyze data and track and manage key metrics
• Excellent written and oral communication skills with ability to meet needs of multiple audiences

Education, Experience

• 4-6 years of relevant work experience required with preferred industry experience in Technology or Consulting
• Expertise with SalesForce.com required, and experience with Zuora, Marketo, or similar systems preferred
• Experience working with developers in agile environment preferred
• Bachelor’s degree preferred

Compensation

Base salary/pay of $100,000 – $150,000 per year, plus 10% annual bonus at 100% of plan targets tied to company and individual performance. Offer will depend on location and level of job-related knowledge, skills, abilities and experience.