Business Systems Analyst - Workday
Business Systems Analyst - Workday
Job Type: Full-Time
Location: Belmont, CA
Department: Enterprise Applications
RingCentral, Inc., a leading provider of Unified Communications as a Service (UCaaS), fosters a dynamic, success-driven, and team-oriented environment committed to delivering simple and delightful products for our customers. We are looking for a candidate with an entrepreneurial spark and a passion for redefining how people communicate.
RingCentral is one of the fastest growing SaaS companies in the world and is hands down the largest and fastest growing company in pure cloud business communication and collaboration space. We are committed to innovation, and we continuously out-innovate the competition. Our award-winning products are recognized leaders by Gartner and other prominent analysts. Communication is at the heart of every business, and our products enable people to do the work they want on the channel of their choice whether it's voice, video, text or chat while eliminating the complexity and unnecessary expense of managing business communications. We are relentlessly focused on user experience.
RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. We promote a healthy work-life balance by providing catered lunch and breakfast daily as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.
Job Description:
We are looking for an experienced Workday Business Systems Analyst who will engage with business stakeholders in HR to understand their systems and user needs, drill into the details to analyze complex processes and translate them into business and functional requirements. You will be responsible for documenting requirements, defining scope and objectives, systems configuration, testing, implementation, continuous improvement and ongoing support. To ensure we provides optimal service, you will be skilled at business processes and methodologies along with a strong analytical and data modeling background. This is a full-time position at RingCentral's new Belmont Campus.
Responsibilities:
Business Requirements & Analysis:
- Interview cross functional Subject Matter Experts (SMEs) to elicit business requirements
- Acts as the liaison between the business units, technology teams and support teams
- Analyze existing and future state business processes, systems and flows of data
- Develop and maintain documentation related to developing and modifying business processes and systems
- Partner with business, internal and external technology teams to define associated system requirements and solutions
- Participate in systems implementation projects (requirements documentation, systems configuration, test documentation/execution, issue identification and resolution)
- Critically evaluates information gathered from multiple sources, decompose high-level information into details, abstract up from low-level information to a general understanding
- Distinguish user requests from the underlying true needs to align with macro vision and strategy
Business Solutions Design & Delivery:
- Proactive and takes initiative to gather information, investigate gaps / issues, identifies potential solutions and presents to both Business and IT stakeholders
- Work closely with Vendors, Implementation Partners, Architects, Developers and Business Units to ensure technical compatibility and user satisfaction
- Facilitate review sessions with functional owners, subject matter experts and end-user representatives
- Oversee the project lifecycle for projects within HR and Legal systems
- Work with various teams to develop project milestones and timelines for development, UAT, production validation and go live
- Ensure training and timely communications in accordance with project timelines
- Engage other areas of HRIS such as security, reporting, production and participate in change management support to ensure projects are addressed from end to end and the needs, interests and success criteria of the business are met
Leadership:
- Interface and partner with Business Management Teams
- Ability to think critically, solve problems, make decisions and build trust across the organization
- Excellent negotiation, influencing, collaboration, communication, and presentation skills,
- Build and manage global teams. Guide and coach team members.
- Effectively remove blockers and mitigate project risks maximizing team productivity and ensuring delivery
Qualifications:
- BS degree in Computer Science or related field and equivalent practical experience
- 5+ years of knowledge and related industry experience in one or more business domains with other HR HCM systems such as SAP or PeopleSoft
- 3+ years of experience implementing, configuring, customizing and integrating one or more SaaS software (Eg: Workday, ADP, Salesforce, iCertis, Conga, Spring, NetSuite)
- In-depth experience with Workday HCM, Benefits, Compensation, Talent management, Performance, Recruiting, Absence management, Time tracking, Reports, Calculated fields, EIB, Workday Studio integration & Dashboard creation
- Experience with the full lifecycle of both implementations, upgrades and providing Workday Support.
- Strong Workday security, business process design, and integrations experience
- Must exhibit strong security and confidentiality practices with systems that handle sensitive data
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to Work as One™ from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral's open platform integrates with leading business apps and enables customers to easily customize business workflows.
RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an EEOC employer.