Business Operations Manager

| Greater Boulder Area

About Us

NetApp is the data authority for hybrid cloud. We provide a full range of hybrid cloud data services that simplify management of applications and data across cloud and on-premises environments to accelerate digital transformation. Together with our partners, we empower global organizations to unleash the full potential of their data to expand customer touchpoints, foster greater innovation and optimize their operations. 

About the Role

As Business Operations Manager you will be a trusted business partner for the leadership of key products within a growth product portfolio, helping bring structure and rigor to the disciplines of planning and business performance management, and serving as “the glue that holds things together”. 

What You Will Do:  

Budget Management:  

Partner tightly with finance controllers to: 

  • Deeply understand and manage all use of funds inside the Business Unit.
  • Build and maintain the tactical Opex and Capex plans on a rolling 6-quarter basis to ensure constant alignment with business strategy and product roadmaps 
  • Drive accountability of cost center owners to process requirements, variances, corrective action plans and exception requests 
  • Program manage cost reduction tasks, clawbacks & budget moves / cross-charges 
  • Design and lead financial management maturity programs 

Workforce Planning

  • Build workforce plans and site strategy across the Business Unit (engineering & product management) 
  • Analyze skill requirements over a 5-year planning horizon relative to the business strategy and product roadmap plans 
  • Build skill assessment profiles of the existing workforce and define direction for training programs 
  • Build workforce plans which pro-actively manage the "shape" of the organization and balance of role ratios 
  • Construct and implement RACI's and job descriptions which ensure role clarity and alignment with engineering development and product lifecycle methodologies 
  • Lead change management for any organizational changes 
  • Support business planning and investment case development 

Engineering Resource Management

  • Build and maintain a tactical hiring plan by role on a rolling 6-quarter basis 
  • Provide direction and oversight to the recruiting effort 
  • Support the New Product Introduction / Product Life Cycle and Agile processes with regards to resource capacity & program budgets 
  • Track and oversee engineering people resource assignments & load balancing to ensure maximum efficiency 
  • Define the approved spending by program and project and ensure coding into all resource tracking systems for accurate reporting 
  • Lead automation of resource management workflow 

Additional Project Management / Leading Initiatives 

  • Participate / Lead engineering transformation initiatives  

About You

Education & Experience: 

  • 8+ years’ experience in enterprise-level, cross-functional project and program management in a software development environment 
  • 5+ years’ experience in budget planning, forecasting, management or other significant financial accountability 
  • Experience with Agile software methodologies, particularly SAFe, is preferred 

 
Skills You Have: 

  • Excellent planning and program management skills 
  • Excellent verbal and written communications skills, especially executive summary writing and note taking 
  • Very strong PowerPoint, Excel and Office365 skills 
  • High attention to detail 
  • Financial modeling 
  • Change management skills 

Strengths You Demonstrate: 

  • An ability to drive collaboration and consensus, even among very senior level leaders 
  • A logical, pragmatic approach to solving complex organizational challenges 
  • An ability to dive deep into the detail, and yet also elevate to drive perspective from a strategic level 
  • A multi-disciplinary perspective and a natural tendency to see things from “end-to-end” across the operation of a business 

What You'll Love About Us

Our Culture: It’s our culture and our people. If you ask anyone at NetApp why they work here, the answer is inevitably the same: it’s the people. 

Our Location: We have a beautiful Boulder office, with amazing Flatiron views, on the vibrant downtown Pearl Street. 

Health Benefits: NetApp provides comprehensive medical, dental, wellness, and vision plans for you and your family. 

Financial and Savings Programs: Whether it’s flexible spending, stock purchases, or competitive retirement plans, we work with you to capitalize on total compensation now and into the future. 

Work Life balance and more: To make sure of work-life balance, we offer paid and volunteer time off, educational assistance, legal services, and access to discounts and fitness centers. 

Global Diversity, Inclusion, and Belonging: We fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds of all to cultivate a higher performing organization. 

At NetApp, we take care of each other, our customers, our partners, and our communities simply because it’s the right thing to do. Along the way, we’ve repeatedly transformed businesses and set industry standards. Now more game-changing developments are in the pipeline. Behind our breakthroughs is an open, collaborative culture that fuels fresh ideas. By sharing our viewpoints, challenging our thinking, and empowering our people, we create unique and novel approaches to solving problems. Join us, and we’ll help each other do our best work! 

Read Full Job Description

Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages

Location

We have a beautiful Boulder office, with amazing Flatiron views, on the vibrant downtown Pearl Street.

An Insider's view of NetApp

What’s the vibe like in the office?

Our office vibe is one of excitement. On one hand, there is always work to be done and a new project or product to be working on which helps keep the office thriving. On the other hand, we have a lot of fun! Whether it is over a surprise mini golf course in the office for April Fool’s Day, or a happy hour in the breakroom. We work hard & play hard.

Kayte

Workplace Resources Manager

How do you collaborate with other teams in the company?

I've always been a fan of walking around and socializing. I've worked with many of the people here at previous companies, so knowing so many people makes it easy to grab a lunch, find out what other teams are up to. We also put on a hackathon and encourage working with people from other groups. I talk to everyone!

Dave

Senior Performance Engineer

How does the company support your career growth?

NetApp is very proactive in providing the opportunity to investigate, apply for & interview for, other openings within the company. Furthermore, the opportunity to work on various technologies comes often enough I feel like my skills are always up to date with current technology trends.

Kenton

Tech Lead – Solutions Quality Interoperability Testing

What unique initiatives do you have that encourage innovation?

Def hackathons! Lot of good initiatives have come out of these. We are also starting a couple of initiatives. One is centered around connecting our engineers with our customers so that they can help bring the perspective as we are solving complex problems. We are also looking at connecting passion to the opportunity.

Tina

Sr. Engineering Manager, Cloud Infrastructure

How do you empower your team to be more creative?

I try to focus on leading by objectives. Then give them freedom to do the work as they see fit. If I can respond to a request for advice, I’m there. If I can make a suggestion for a problem they surface, I’m glad to do that, but how they do their job rests with them.

Kevin

Engineering Manager

What are NetApp Perks + Benefits

NetApp Benefits Overview

We work hard but also recognize the importance of work-life balance for our employees because what’s important to them is important to us! Recently we implemented Family First, which encourages employees to take paid time off to bond with a new child (through birth or adoption) or to care for a family member with a serious health condition.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
NetApp offers competitive, comprehensive medical plans that enable you to get healthy and stay healthy.
Life Insurance
Basic Life and Accidental Death and Dismemberment (AD&D) insurance is provided by NetApp through MetLife at no cost to you. Both programs cover two times your pay, with a maximum of $1.5 million.
Pet Insurance
VPI Pet Insurance helps you save money on your pet’s health care. This is a voluntary benefit, which means you pay the full cost of coverage, but can take advantage of group discounts etc.
Wellness Programs
Your wellbeing journey begins with MyCompass. Powered by Jiff, is your digital sidekick, allowing you to choose your own adventure in achieving total physical, emotional and financial wellness.
Retirement & Stock Options Benefits
401(K)
Opportunity to contribute through convenient paycheck contributions— including pretax contributions or Roth after-tax contributions.
401(K) Matching
Company match of 100% on the first 2% of pay you contribute, then 50% on the next 4% of pay you contribute (up to a maximum of $6,000 per calendar year). Immediate vesting on NetApp’s matching.
Employee Stock Purchase Plan
Become a part owner of NetApp by buying NetApp stock through convenient payroll deductions.
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Family First NetApp is here for you when you need to care for the important people in your life. Our Family First program allows you to spend time with your family when it matters the most.
Vacation & Time Off Benefits
Paid Volunteer Time
Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to donate their time with their favorite organizations.
Paid Holidays
NetApp offers all employees paid time off to observe all major holidays.
Paid Sick Days
Accumulate up to 10 days of sick time each year to recover from illness or injury or to attend to the illness of a sick child, parent or spouse.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program

Additional Perks + Benefits

We offer our employees a balance in a casual, yet fast-paced work environment. Standing desks, multiple monitors, customized workstations. Work-Life Programs - Time Off, Volunteer Time Off, Employee Assistance Program, Educational Assistance, Prepaid Legal Plan.

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