Back Office Coordinator
Overview
Strive Health
Strive Health is built for purpose- to transform a broken kidney care system. We are fundamentally changing the lives of kidney disease patients through early identification and engagement, comprehensive coordinated care, and home-first dialysis. Strive's model is driven by a high-touch care team that integrates with local providers and spans the entire care journey from CKD through ESRD, leveraging comparative and predictive data and analytics to identify patients at risk. Strive Health's interventions significantly reduce the rate of emergent dialysis crash, cut inpatient utilization, and significantly improve patient outcomes and experience. Come join our journey as we create THE destination for top ta lent in the Healthcare community and set a new standard for how care kidney should be done.
Back Office Coordinator
Responsible for providing general administrative support to clinic and mobile operations .
Essential Functions
- Complete registration of enrolled members, update insurance, demos and risk score.
- Demonstrates excellent customer service skills.
- Track member consents of enrolled and engaged members.
- Conducts outreach to established members utilizing ad hoc lists, no show and canceled reports an/or assigned
panel lists.
- Faxes care plan and visit summaries.
- Obtains medical records.
- Process and mail member educational materials.
- Process disenrolled members.
- Completes ongoing training to further skills and development.
- Works collaboratively with other team members.
- Ensures all member engagements are documented accurately.
Qualifications
Minimum Qualifications
- Requires a high school diploma
- 1 year of related experience or any combination of education and experience which would provide equivalent background.
- 1 year experience using electronic medical records.
Preferred Qualifications
- Preferred candidates will be bilingual
- Experienced in Microsoft office
Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide and work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all qualifications . If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]